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Client Delivery Manager Jobs in Commack, NY (NOW HIRING)

Thrive

Client Delivery Manager

New York, NY · On-site

$60K - $75K/yr

Position Overview The Client Delivery Manager (CDM) is a customer-facing role responsible for building strategic relationships and driving measurable success outcomes for Thrive clients. The CDM ...

iCapital

Client Delivery Specialist

Stamford, CT · On-site

$90K - $120K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

This role will serve as a senior individual contributor responsible for managing complex client relationships, leading high-impact initiatives, and delivering exceptional service across a portfolio ...

Apex Fintech Solutions

Director, Client Delivery

New York, NY · On-site

$231K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... Delivery . This role requires an experienced professional with deep expertise overseeing end-to-end ... Lead, mentor, and manage members of the Client Onboarding team, fostering a high-performance ...

iCapital

Client Delivery Specialist - Associate

Stamford, CT · On-site

$75K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role iCapital is looking for a Client Delivery Specialist Associate to join the Data ... Help manage client onboarding, client account setup and training and day-to-day support and issue ...

iCapital

Client Delivery Specialist - Associate

Stamford, CT · Hybrid

$75K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role iCapital is looking for a Client Delivery Specialist Associate to join the Data ... Help manage client onboarding, client account setup and training and day-to-day support and issue ...

iCapital

Client Delivery Specialist - Associate

Stamford, CT · On-site

$75K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role iCapital is looking for a Client Delivery Specialist Associate to join the Data ... Help manage client onboarding, client account setup and training and day-to-day support and issue ...

iCapital

Client Delivery Advocate - Analyst

Stamford, CT · Hybrid

$65K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role iCapital is seeking a Client Delivery Advocate Analyst to join the Data Solutions ... This assists in data feed management, creating custom reports based on client-specific needs ...

iCapital

Client Delivery Advocate - Analyst

Stamford, CT · On-site

$65K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role iCapital is seeking a Client Delivery Advocate Analyst to join the Data Solutions ... This assists in data feed management, creating custom reports based on client-specific needs ...

NewtonX

Client Delivery Associate

New York, NY · On-site

$73K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Client Delivery Associate role works with world class companies and clients, including multiple Fortune 500 companies as well as top tech and management consulting companies, to understand their ...

iCapital

Client Delivery Team Lead

Stamford, CT · On-site

$85K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

About the Role iCapital is looking for a Client Delivery, Team Lead Assistant Vice President who ... Our reporting teams have in-depth knowledge of wealth management products and technology ...

iCapital

Client Delivery, Team Lead

Stamford, CT · On-site

$85K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... client issues, overseeing special projects, and ensuring that team members can deliver high quality ... Our reporting teams have in-depth knowledge of wealth management products and technology ...

Kavaliro

Senior Client Delivery Specialist

Stamford, CT · On-site

$90K - $120K/yr

This role will serve as a senior individual contributor responsible for managing complex client relationships, leading high-impact initiatives, and delivering exceptional service across a portfolio ...

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Showing results 1-20

All JobsClient Delivery JobsClient Delivery Manager JobsClient Delivery Manager Jobs in Commack, NY

Client Delivery Manager information

See Commack, NY salary details

$52.3K

$97.7K

$132.6K

How much do client delivery manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for client delivery manager in Commack, NY is $97,729.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,700.00 and $124,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client delivery manager, and why are they important?

To thrive as a Client Delivery Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a relevant degree. Familiarity with project management tools like Jira or Asana, and certifications such as PMP or ITIL, are commonly required. Exceptional communication, problem-solving, and leadership skills help you manage teams and build trust with clients. These competencies ensure projects are delivered on time, meet client expectations, and drive long-term business success.

What is the difference between Client Delivery Manager vs Project Coordinator?

AspectClient Delivery ManagerProject Coordinator
CredentialsTypically requires a bachelor’s degree in business, management, or related field; certifications like PMP are commonUsually holds a bachelor’s degree; certifications are less common but may include CAPM or PMP
Work EnvironmentLeads client projects, manages teams, and ensures delivery successSupports project teams, schedules tasks, and tracks progress
Employer & Industry UsageUsed in consulting, IT, and service industries for client-facing rolesFound across industries for internal project support roles

The Client Delivery Manager focuses on overseeing the delivery of projects to clients, managing teams, and ensuring client satisfaction. In contrast, the Project Coordinator supports project planning and execution without direct client interaction. Both roles require strong organizational skills, but the Delivery Manager has a broader leadership and client-facing responsibility.

How does a client delivery manager typically interact with cross-functional teams to ensure project success?

A Client Delivery Manager works closely with various departments such as sales, operations, IT, and customer support to coordinate project delivery and meet client expectations. They facilitate regular meetings, align team goals, and proactively address any roadblocks to maintain timelines and quality standards. Effective communication and collaboration are key, as they often serve as the primary liaison between the client and internal teams, ensuring everyone is aligned on objectives and deliverables.

What job categories do people searching Client Delivery Manager jobs in Commack, NY look for?

The top searched job categories for Client Delivery Manager jobs in Commack, NY are:

What cities near Commack, NY are hiring for Client Delivery Manager jobs?

Cities near Commack, NY with the most Client Delivery Manager job openings:

Client Delivery Manager jobs near you
Infographic showing various Client Delivery Manager job openings in Commack, NY as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $97,729 per year, or $47 per hour.

Client Delivery Manager

Thrive

New York, NY • On-site

$60K - $75K/yr

Full-time

Posted 11 days ago

Job description

About us:
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at "a job", but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Position Overview
The Client Delivery Manager (CDM) is a customer-facing role responsible for building strategic relationships and driving measurable success outcomes for Thrive clients. The CDM serves as the primary point of contact for assigned accounts, ensuring that clients realize full value from contracted services while managing contract P&L and identifying growth opportunities. The ideal candidate combines ITIL/ITSM expertise with strong business acumen and a passion for customer success.
Location: Remote / Hybrid (travel to client sites)
Requirements
Understands Customer Business Problems
  • Build strategic relationships with key client stakeholders
  • Identify current pain points and desired outcomes affected by services under contract
  • Provide measurable value to the customer (Value Realization)

Drive Customer Success Outcomes
  • Solve complex customer problems by partnering with Thrive resources to meet customer expectations
  • Help customers optimize utilization of existing and available products and/or services
  • Ensure best practice adoption across the customer environment
  • Lead future lifetime value through higher product adoption, customer satisfaction, and overall health scores (including advocacy and reference-ability)
  • Manage contract P&L to deliver to expectations and improve year over year
  • Expand revenue in accounts through opportunity identification
  • Prepare and drive successful contract renewals
  • Ideal candidate would have a strong mixture of ITIL and business acumen leaning on ITIL as the foundation

Oversee Activities
  • Manage customer onboarding activities
  • Facilitate training and enablement
  • Drive customer advocacy initiatives
  • Manage and resolve escalations promptly

Tools
  • ServiceNow Platform
  • CustomerGauge

Key Performance Indicators (KPIs)
  • NPS / CSAT
  • Retention
  • NRR / GRR (FY27)
  • Engagement (account activity, executive/POC engagement)

Qualifications
Skills
  • Customer relationship management
  • Business operations
  • Change management (end-to-end)
  • Process improvement
  • Project management (scoping, planning, milestone tracking, documentation)
  • Risk management

Attributes
  • Customer-centric attitude and proactive approach
  • Team player: capable of working with and across functional teams
  • Results oriented: takes accountability as customer advocate and Thrive business owner
  • Digitally fluent: understands basic AI and workflow principles
  • Active listener: attentive to both customer and internal partners
  • Learning agility: willing to advance current knowledge level

Experience
  • 5+ years of digital experience as a CDM (Managed Services experience a plus)
  • Strong general business acumen (financial/P&L acumen a plus)
  • ITIL/ITSM, Lean Six Sigma, and other relevant industry certifications
  • College degree preferred in a related field or commensurate work experience
  • General understanding of technology and managed services

Desired Behaviors
  • Teamwork: works well across customer and Thrive environments
  • Adaptability: embraces constant change
  • Honest and high integrity
  • Strong work ethic (dependable, confident)
  • Willingness to learn and continuously improve
  • Willingness to lean in (run to the fire)
  • Ownership and accountability
  • Initiative: proactive - acts without waiting to be told

Added Skills That Will Help
  • Agile methodology
  • Six Sigma

Base Salary Range: $60,000-75,000 (bonus eligible)
Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws.

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