Client Success Manager
New York, NY · On-site
The Role We're looking for a Client Success Manager who elevates partnerships, anticipates needs, and brings clarity and confidence to every interaction. In this role, you'll guide pharmaceutical ...
Client Success Manager
New York, NY · On-site
The Role We're looking for a Client Success Manager who elevates partnerships, anticipates needs, and brings clarity and confidence to every interaction. In this role, you'll guide pharmaceutical ...
Client Success Manager
New York, NY · On-site
$65K - $95K/yr
We are looking for a Client Success Manager to ensure the long-term success of our clients in North America. This candidate will be responsible for achieving the sales retention and revenue growth ...
Client Success Manager
New York, NY · On-site
$65K - $95K/yr
We are looking for a Client Success Manager to ensure the long-term success of our clients in North America. This candidate will be responsible for achieving the sales retention and revenue growth ...
Client Success Manager
New York, NY · Remote
Client Success Manager About Bright!Tax Bright!Tax is a leading U.S. tax provider for Americans living abroad. We help expats navigate the complexities of international tax compliance with empathy ...
New
Client Success Manager
New York, NY · Remote
Client Success Manager About Bright!Tax Bright!Tax is a leading U.S. tax provider for Americans living abroad. We help expats navigate the complexities of international tax compliance with empathy ...
New
Client Success Manager
New York, NY · On-site
Client Success Manager About Bright!Tax Bright!Tax is a leading U.S. tax provider for Americans living abroad. We help expats navigate the complexities of international tax compliance with empathy ...
New
Client Success Manager
New York, NY · On-site
Client Success Manager About Bright!Tax Bright!Tax is a leading U.S. tax provider for Americans living abroad. We help expats navigate the complexities of international tax compliance with empathy ...
New
Client Success Manager
New York, NY · Remote
Client Success Manager About Bright!Tax Bright!Tax is a leading U.S. tax provider for Americans living abroad. We help expats navigate the complexities of international tax compliance with empathy ...
New
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Client Success Manager
New York, NY · Remote
Client Success Manager About Bright!Tax Bright!Tax is a leading U.S. tax provider for Americans living abroad. We help expats navigate the complexities of international tax compliance with empathy ...
New
Client Success Manager
New York, NY · On-site
We are seeking a Client Success Manager to own the post-sale client journey for assigned new business accounts- from signed deal through launch, activation, early adoption, and handoff into ongoing ...
Client Success Manager
New York, NY · On-site
We are seeking a Client Success Manager to own the post-sale client journey for assigned new business accounts- from signed deal through launch, activation, early adoption, and handoff into ongoing ...
Client Success Manager
New York, NY · On-site
$85K - $150K/yr
Client Success Manager Job Type: Full-time, Hybrid in office in NYC. Reporting To: CRO Work Authorization: Applicants must have legal authorization to work in the U.S. without the need for current or ...
Client Success Manager
New York, NY · On-site
$85K - $150K/yr
Client Success Manager Job Type: Full-time, Hybrid in office in NYC. Reporting To: CRO Work Authorization: Applicants must have legal authorization to work in the U.S. without the need for current or ...
Client Success Manager
New York, NY · On-site
About the Role As Client Success Manager you will oversee customer success and retention for our advertising clients by providing best-in-class, daily account management. As a Client Success Manager ...
Client Success Manager
New York, NY · On-site
About the Role As Client Success Manager you will oversee customer success and retention for our advertising clients by providing best-in-class, daily account management. As a Client Success Manager ...
Client Success Manager
New York, NY · On-site
The Client Success Manager owns a book of business and is accountable for client retention, satisfaction, and growth. You'll act as a strategic partner to clients - consulting on campaign performance ...
Client Success Manager
New York, NY · On-site
The Client Success Manager owns a book of business and is accountable for client retention, satisfaction, and growth. You'll act as a strategic partner to clients - consulting on campaign performance ...
Client Success Manager
New York, NY · On-site
The Client Success Manager owns a book of business and is accountable for client retention, satisfaction, and growth. You'll act as a strategic partner to clients -- consulting on campaign ...
Quick apply
Client Success Manager
New York, NY · On-site
The Client Success Manager owns a book of business and is accountable for client retention, satisfaction, and growth. You'll act as a strategic partner to clients -- consulting on campaign ...
Client Success Manager
New York, NY · On-site +1
$110K - $130K/yr
As a Client Success Manager at SeatGeek, you'll be an essential partner to our sports and entertainment clients-collaborating to unlock value, grow their business, and drive revenue for them and ...
Client Success Manager
New York, NY · On-site +1
$110K - $130K/yr
As a Client Success Manager at SeatGeek, you'll be an essential partner to our sports and entertainment clients-collaborating to unlock value, grow their business, and drive revenue for them and ...
Client Success Manager
New York, NY · On-site
The Client Success Manager owns a book of business and is accountable for client retention, satisfaction, and growth. You'll act as a strategic partner to clients - consulting on campaign performance ...
Client Success Manager
New York, NY · On-site
The Client Success Manager owns a book of business and is accountable for client retention, satisfaction, and growth. You'll act as a strategic partner to clients - consulting on campaign performance ...
Client Success Manager
New York, NY · On-site
$44.48 - $48.02/hr
As a Client Success Manager you will act in an internal and client-facing role, and will be instrumental in making us the most effective media partner for our key clients and you will report directly ...
Client Success Manager
New York, NY · On-site
$44.48 - $48.02/hr
As a Client Success Manager you will act in an internal and client-facing role, and will be instrumental in making us the most effective media partner for our key clients and you will report directly ...
Client Success Manager
New York, NY · On-site
$110K - $130K/yr
As a Client Success Manager at SeatGeek, you'll be an essential partner to our sports and entertainment clients-collaborating to unlock value, grow their business, and drive revenue for them and ...
Client Success Manager
New York, NY · On-site
$110K - $130K/yr
As a Client Success Manager at SeatGeek, you'll be an essential partner to our sports and entertainment clients-collaborating to unlock value, grow their business, and drive revenue for them and ...
Client Success Manager
New York, NY · On-site
$48K - $58K/yr
The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...
Client Success Manager
New York, NY · On-site
$48K - $58K/yr
The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...
Client Success Manager
New York, NY · On-site
$48K - $58K/yr
The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...
Client Success Manager
New York, NY · On-site
$48K - $58K/yr
The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...
Client Success Manager
New York, NY · On-site
$48K - $58K/yr
The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...
Client Success Manager
New York, NY · On-site
$48K - $58K/yr
The Client Success Manager serves as a client-facing strategic advisor for Nexstar's largest accounts, partnering with Media Strategy and Sales during the pre-sale process to support paid media ...
Client Success Manager
New York, NY · On-site
$90K - $120K/yr
The Client Success Manager role develops strong, positive, business-to-business relationships with a defined portfolio of clients. This is achieved through maintaining close client contact ...
Client Success Manager
New York, NY · On-site
$90K - $120K/yr
The Client Success Manager role develops strong, positive, business-to-business relationships with a defined portfolio of clients. This is achieved through maintaining close client contact ...
Client Success Manager
New York, NY · On-site +1
About the Role OpenAP is seeking a Client Success Manager to support and grow our agency and brand relationships across an assigned book of business. This role serves as a trusted advisor to clients ...
Client Success Manager
New York, NY · On-site +1
About the Role OpenAP is seeking a Client Success Manager to support and grow our agency and brand relationships across an assigned book of business. This role serves as a trusted advisor to clients ...
Senior Client Success Manager
New York, NY · On-site
$100K - $120K/yr
As a Senior Client Success Manager, you will manage a book of business, lead client strategy and execution, and proactively identify opportunities to grow and deepen partnerships. You will play a ...
Senior Client Success Manager
New York, NY · On-site
$100K - $120K/yr
As a Senior Client Success Manager, you will manage a book of business, lead client strategy and execution, and proactively identify opportunities to grow and deepen partnerships. You will play a ...
Client Success Manager information
See Commack, NY salary details
$33.7K - $43.8K
4% of jobs
$43.8K - $53.9K
10% of jobs
$61K is the 25th percentile. Wages below this are outliers.
$53.9K - $64K
16% of jobs
$64K - $74.1K
15% of jobs
The median wage is $78K / yr.
$74.1K - $84.3K
14% of jobs
$84.3K - $94.4K
14% of jobs
$97.2K is the 75th percentile. Wages above this are outliers.
$94.4K - $104.5K
10% of jobs
$104.5K - $114.6K
10% of jobs
$114.6K - $124.7K
4% of jobs
$124.7K - $134.9K
2% of jobs
$134.9K - $145K
2% of jobs
$33.7K
$86K
$145K
How much do client success manager jobs pay per year?
As of Sep 4, 2026, the average yearly pay for client success manager in Commack, NY is $86,017.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,600.00 and $102,500.00 per year, depending on experience, location, and employer.
What is a client success manager?
A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.
How does a client success manager typically collaborate with other departments to ensure client satisfaction?
Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.
What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?
To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.
What is the difference between Client Success Manager vs Account Manager?
| Aspect | Client Success Manager | Account Manager |
|---|---|---|
| Primary Focus | Ensuring client satisfaction, onboarding, and long-term success | Managing client accounts, upselling, and renewals |
| Work Environment | Proactive engagement, strategic planning | Relationship management, sales-oriented |
| Required Skills | Communication, problem-solving, customer-centric | Sales, negotiation, relationship building |
While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.
More about Client Success Manager jobs
What are popular job titles related to Client Success Manager jobs in Commack, NY?
For Client Success Manager jobs in Commack, NY, the most frequently searched job titles are:
What job categories do people searching Client Success Manager jobs in Commack, NY look for?
The top searched job categories for Client Success Manager jobs in Commack, NY are:
What cities near Commack, NY are hiring for Client Success Manager jobs?
Cities near Commack, NY with the most Client Success Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 26 days ago
Job description
The Opportunity
Since 2005, MDCalc has been an essential part of the clinician's workflow to help achieve better patient outcomes. Actively used by more than 65% of physicians worldwide, MDCalc is the most broadly used medical reference - at the point-of-care - for clinical decision tools and content, and one of only four references used by >50% of US HCPs. These evidence-based tools and content are used by millions of medical professionals globally and support 50+ specialties and cover 200+ patient conditions.
To continue to further accelerate this growth, we are expanding the Life Sciences Business Unit (LSBU) team with a Client Success Manager (CSM) who will play a pivotal role in supporting our pharmaceutical partners and ensuring flawless execution of our campaigns. This is an exceptional opportunity for someone who thrives in a fast-paced, highly collaborative environment and who is excited by the opportunity to build, optimize, and scale a best-in-class client success function, while also helping to build and scale a business that has unparalleled reach to HCPs.
The Role
We're looking for a Client Success Manager who elevates partnerships, anticipates needs, and brings clarity and confidence to every interaction. In this role, you'll guide pharmaceutical brand teams through the full campaign lifecycle - creative development, regulatory review, launch,and performance reporting - ensuring every program delivers on its promise. You'll be joining a high-performing team that values collaboration, ownership, and excellence, with room to develop into a true thought partner to our clients.
The responsibilities of this individual include the following, but are not limited to:
Campaign Management
Client Communication
Cross-Functional Collaboration
Team & Process Development
Your Background
Nice to Have's
What MDCalc offers:
Since 2005, MDCalc has been an essential part of the clinician's workflow to help achieve better patient outcomes. Actively used by more than 65% of physicians worldwide, MDCalc is the most broadly used medical reference - at the point-of-care - for clinical decision tools and content, and one of only four references used by >50% of US HCPs. These evidence-based tools and content are used by millions of medical professionals globally and support 50+ specialties and cover 200+ patient conditions.
To continue to further accelerate this growth, we are expanding the Life Sciences Business Unit (LSBU) team with a Client Success Manager (CSM) who will play a pivotal role in supporting our pharmaceutical partners and ensuring flawless execution of our campaigns. This is an exceptional opportunity for someone who thrives in a fast-paced, highly collaborative environment and who is excited by the opportunity to build, optimize, and scale a best-in-class client success function, while also helping to build and scale a business that has unparalleled reach to HCPs.
The Role
We're looking for a Client Success Manager who elevates partnerships, anticipates needs, and brings clarity and confidence to every interaction. In this role, you'll guide pharmaceutical brand teams through the full campaign lifecycle - creative development, regulatory review, launch,and performance reporting - ensuring every program delivers on its promise. You'll be joining a high-performing team that values collaboration, ownership, and excellence, with room to develop into a true thought partner to our clients.
The responsibilities of this individual include the following, but are not limited to:
Campaign Management
- Own end-to-end execution of campaigns
- Lead kickoff calls and creative development
- Manage timelines, launch readiness, and campaign delivery
Client Communication
- Serve as the primary point of contact for brand and agency teams
- Ensure alignment on creative direction, campaign expectations, and deliverables
- Build strong client relationships and position MDCalc as a trusted partner
Cross-Functional Collaboration
- Work closely with Sales on renewals, upsells, and performance storytelling
- Partner with Product, Engineering, and AdOps to optimize workflows
- Maintain internal trackers, timelines, and documentation for accurate program management
Team & Process Development
- Contribute to SOPs, templates, onboarding materials, and operational improvements
- Support training and shadowing for new Client Success team members
Your Background
- 3+ years of experience in client success, account management, or pharma agency environments
- Experience managing digital campaigns, workflows, or content development pipelines
- Strong communicator with excellent prioritization and organizational skills
- Proven ability to manage multiple projects in a fast-paced environment
- Proactive, resourceful, and comfortable taking initiative
- Collaborative working style and ability to build strong cross-functional relationships
- Genuine interest in healthcare, life sciences, or technology
Nice to Have's
- Familiarity with MLR review processes
- Experience with HCP marketing, digital media, or life sciences promotional workflows.
- Understanding of NPI-level targeting
What MDCalc offers:
- Ability to make a true difference in medicine: MDCalc is the most broadly used medical reference used by 65% of physicians worldwide.
- Medical, Dental, & Vision coverage, with option to extend to your dependents
- Company-sponsored short-term insurance
- Fully-paid 8 week parental leave, after 6 months of employment
- Company-sponsored 401k, after 3 months of employment
- Unlimited vacation for salaried roles - we trust you to take the time you need
- Bi-annual company offsites to connect, reflect, and plan together (most recently in Asheville and Mexico City)
- Work from home monthly stipend
- Hybrid work environment with a great team office in Greenwich Village, NYC
- A culture of fun and motivated team members who believe in a greater mission here at MDCalc
About MDCalc
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
11 - 50 Employees
Headquarters location
New York, NY, US
Year founded
2005