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Client Success Manager Jobs in Commack, NY (NOW HIRING)

Aescape Inc

Client Success Manager

New York, NY · On-site

$135K - $155K/yr

Aescape is looking for a Client Success Manager who can build deep, trust-based relationships with our hospitality and wellness partners and drive consistent utilization of Aescape's technology at ...

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Client Success Manager

New York, NY · On-site

Manage key client accounts and identify new opportunities to expand the existing relationship. * Partner closely with Product Managers, Relationship Managers, Sales, and Client Success teams to ...

SUBSCRIBE

Client Success Manager

New York, NY · On-site

Manage key client accounts and identify new opportunities to expand the existing relationship. * Partner closely with Product Managers, Relationship Managers, Sales, and Client Success teams to ...

Metergy Solutions

Client Success Manager

New York, NY

$90K - $120K/yr

The Client Success Manager role develops strong, positive, business-to-business relationships with a defined portfolio of clients. This is achieved through maintaining close client contact ...

Verra Mobility

Client Success Manager

New York, NY · On-site

As a Client Success Manager you will be responsible for providing an excellent experience for our clients by anticipating and resolving challenges or issues in a manner that exceeds expectations. The ...

SUBSCRIBE

Client Success Manager

New York, NY · On-site

Manage key client accounts and identify new opportunities to expand the existing relationship. * Partner closely with Product Managers, Relationship Managers, Sales, and Client Success teams to ...

Sourcepass

Client Success Manager

Melville, NY · On-site

POSITION SUMMARY As a Client Success Manager, you are our clients' advocate within Sourcepass. Clients will reach out to you for a number of different reasons; to purchase new IT equipment, to ...

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Dow Jones

Client Success Manager

New York, NY · On-site

The Client Success team is the engine that drives WSJ BG's work with momentum and efficiency ... Thoroughly leverage WSJ BG's project management system to ensure timelines are coordinated and ...

Addition

Client Success Manager

New York, NY · On-site +1

About the Role Addition Wealth is looking for a Client Success Manager to help us grow and scale our business. If you enjoy streamlining and improving on operational processes, managing key client ...

Guidepoint

Client Success Manager

New York, NY · On-site

$75K/yr

Play a vital role in Guidepoint's success. Guidepoint is seeking an entrepreneurial and outgoing ... Leveraging your exceptional CRM skills, effective organization, and keen attention to detail, you ...

Guidepoint

Client Success Manager

New York, NY · Hybrid

Play a vital role in Guidepoint's success. Guidepoint is seeking an entrepreneurial and outgoing ... Leveraging your exceptional CRM skills, effective organization, and keen attention to detail, you ...

Innovid

Client Success Manager

New York, NY · On-site

We're looking for a client-focused, strategic thinker to join our team as a Client Success Manager. In this role, you'll be the trusted day-to-day partner for a portfolio of clients-driving ...

Innovid

Client Success Manager

New York, NY · On-site +1

$75K - $105K/yr

We're looking for a client-focused, strategic thinker to join our team as a Client Success Manager. In this role, you'll be the trusted day-to-day partner for a portfolio of clients-driving ...

Bernard

Client Success Manager

New York, NY · On-site

$80K - $100K/yr

The Role You are the first dedicated Client Success hire at Bernard. You own the entire post-sale ... This is not passive account management. You are changing how these businesses operate. You ...

DeepIntent

Senior Client Success Manager

New York, NY · On-site

$100K - $120K/yr

As a Senior Client Success Manager, you will manage a book of business, lead client strategy and execution, and proactively identify opportunities to grow and deepen partnerships. You will play a ...

Bask Health

Client Success Manager

New York, NY · On-site

Manage all current customer data * Analyze customer engagement metrics and use them to communicate ... Work Weekends Requirements * 5+ years of experience in Customer Success, Client Services, or ...

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Showing results 21-40

All JobsClient Success JobsClient Success Manager JobsClient Success Manager Jobs in Commack, NY

Client Success Manager information

See Commack, NY salary details

$33.7K

$86K

$145K

How much do client success manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for client success manager in Commack, NY is $86,017.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,600.00 and $102,500.00 per year, depending on experience, location, and employer.

What is a client success manager?

A Client Success Manager (CSM) is a professional responsible for building strong relationships with clients to ensure they achieve their desired outcomes with a company's products or services. CSMs act as the main point of contact for clients, helping them navigate onboarding, addressing concerns, and identifying opportunities for growth. Their role focuses on maximizing client satisfaction, retention, and long-term value. CSMs often work closely with sales, support, and product teams to advocate for client needs and foster loyalty.

How does a client success manager typically collaborate with other departments to ensure client satisfaction?

Client Success Managers regularly work cross-functionally with teams such as Sales, Product, and Support to address client needs and proactively solve issues. For example, they may partner with Product to relay client feedback and prioritize feature requests, or coordinate with Support to resolve technical problems quickly. This collaborative approach ensures a seamless client experience and helps drive long-term retention. Strong communication and relationship-building skills are essential for success in this environment.

What are the key skills and qualifications needed to thrive as a client success manager, and why are they important?

To thrive as a Client Success Manager, you need a strong background in account management, relationship building, and customer service, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer support software, and data analytics tools is typically required. Exceptional communication, problem-solving, and organizational skills help you proactively address client needs and foster long-term partnerships. These skills are essential for driving customer satisfaction, retention, and the overall growth of the business.

What is the difference between Client Success Manager vs Account Manager?

AspectClient Success ManagerAccount Manager
Primary FocusEnsuring client satisfaction, onboarding, and long-term successManaging client accounts, upselling, and renewals
Work EnvironmentProactive engagement, strategic planningRelationship management, sales-oriented
Required SkillsCommunication, problem-solving, customer-centricSales, negotiation, relationship building

While both roles involve client interaction, a Client Success Manager focuses on client retention and success post-sale, whereas an Account Manager emphasizes managing and growing existing client accounts through sales and renewals.

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The top searched job categories for Client Success Manager jobs in Commack, NY are:

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Cities near Commack, NY with the most Client Success Manager job openings:

Client Success Manager jobs near you
Infographic showing various Client Success Manager job openings in Commack, NY as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution, with an average salary of $86,017 per year, or $41.4 per hour.

Client Success Manager

Aescape Inc

New York, NY • On-site

$135K - $155K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Aescape is a New York-based physical AI and robotics company redefining human recovery through intelligent, precision bodywork, elevating it into a consistent, outcomes-driven practice.
Powered by real-time body mapping, advanced robotics, and proprietary software, Aescape delivers deeply personalized bodywork that continuously adapts to the individual. This creates a superior way for members to move with greater ease, recover more efficiently, and optimize how they feel every single day.
Aescape is building a defining brand for recovery, shifting behavior from a sporadic experience into a progressive, measurable routine, unlocking compounding benefits that build lasting resilience and laying the groundwork for an entirely new category of proactive human health and performance.
Aescape powers recovery across leading fitness, hospitality, and wellness environments, including Equinox, Life Time, Marriott, Hilton, Four Seasons, Pause Studios, and Remedy Place, and is backed by Valor Equity Partners, BroadLight Capital, and Mecha Ventures.
Aescape is looking for a Client Success Manager who can build deep, trust-based relationships with our hospitality and wellness partners and drive consistent utilization of Aescape's technology at their locations to drive partner retention, revenue expansion, and exceptional member experiences as we scale our presence across the world's leading recovery environments. You'll report to our Head of Client Strategy and Success and collaborate cross-functionally with Sales, Operations, Product, and Marketing as we redefine recovery as a measurable, outcomes-driven practice that millions of people rely on every day. This is an amazing opportunity for you to own how our hospitality and wellness partners bring Aescape to life for their members and develop your strategic account management and client success skills in a category-defining company. If this sounds like you, we'd love to hear from you!
This role is based in New York City or Los Angeles. NYC-based hires work hybrid out of our Chelsea office 2-3 days per week; LA-based hires work remotely. Travel to partner sites is expected 1-2 times per quarter.
What You'll Do
  • Own a portfolio of hospitality and wellness accounts (hotel brands, spas, wellness studios) as their primary Aescape point of contact from go-live through renewal
  • Drive session volume and utilization at partner locations through programming support, staff enablement, and ongoing coaching
  • Lead quarterly business reviews with partner stakeholders, presenting performance data, insights, and actionable growth plans
  • Monitor partner health signals - CSAT, utilization trends, downtime - and proactively address risk before it becomes churn
  • Manage the renewal process end-to-end and collaborate with Sales to identify expansion opportunities (additional units, new locations, contract upgrades)
  • Partner with Operations and Field teams to ensure hardware uptime and fast resolution of issues affecting the partner experience
  • Relay structured partner feedback to Product and Marketing to influence the roadmap and go-to-market strategy
  • Build executive-level relationships at partner organizations that support long-term account growth and advocacy

What You'll Bring
  • 3-5 years of client success, account management, or partnership experience in a B2B context - hardware, SaaS, or hospitality tech background a strong plus
  • Proven track record managing a book of accounts with measurable retention and growth outcomes
  • Experience working with hospitality or wellness brands is highly valued
  • Strong communicator who builds trust with both day-to-day operational contacts and executive stakeholders
  • Data-driven approach to account health - comfortable using dashboards and metrics to lead partner conversations
  • Highly organized, able to juggle multiple accounts and competing priorities without dropping the ball
  • Collaborative by nature - effective at working across Sales, Ops, Product, and Marketing
  • Genuine interest in health, wellness, recovery, and the future of physical AI
  • Ability to travel to partner sites 1-2 times per quarter

What's In It For You
  • Join a trailblazing robotics and AI company building the future of recovery
  • The chance to make a difference with a product that empowers healthier and happier living
  • Team culture driven by passion, ambition, empowerment, inclusion, curiosity, and fun!
  • 100% employer-paid healthcare coverage for employees with generous coverage for eligible dependents
  • Flexible time off
  • Quarterly Wellness Days - everyone fully unplugs
  • Generous parental leave
  • Complimentary OneMedical membership
  • 401(k) with employer matching
  • Home office budget
  • Annual stipend for professional development
  • Working late? Dinner is on us
  • Complimentary Aescape recovery sessions for yourself, friends & family

Compensation: On-target earnings of $135,000 - $155,000 annually, made up of a $100,000 - $120,000 base salary plus a performance-based bonus paid quarterly with a $35,000 annual target and the opportunity to exceed target. Also includes an equity grant commensurate with the role and company stage. Full-time employees are also eligible for our comprehensive benefits package, including medical, dental, and vision coverage, 401(k), paid time off, and paid parental leave.
Equal Opportunity Employer
Aescape is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. The salary range listed above is a good-faith estimate provided in accordance with applicable pay transparency laws.
Begin Your Aescape Career Journey
At Aescape, we're on a mission to redefine self-care for a better world, and we're seeking trailblazers to join us on this journey. We're inspired by individuals who are passionate, driven, and eager to learn. We value diverse perspectives and resourceful, determined individuals who are committed to making a difference. At Aescape, we empower people to reach their full potential, just as our product empowers better living. If you're ready to innovate, create, and make a meaningful impact, we want you on our team.
YOUR JOURNEY. YOUR AESCAPE.

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