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Client Care Representative Jobs in Iowa (NOW HIRING)

S&S Employment Partners

Be Seen First

Patient Care Coordinator

Des Moines, IA · On-site

$17 - $20/hr

Patient Care Representative - Our client is seeking a Patient Care Rep to provide high level customer service. This is a temporary-to-hire opportunity where you will earn up to $20 per hour, based on ...

BankIowa

Client Servicing Teller

Waterloo, IA

$15.25 - $20/hr

Complete all specific client care duties as detailed on the CST training checklist * Respond to ... The physical demands described here are representative of those that must be met by an employee to ...

New

BankIowa

Client Servicing Teller

Waterloo, IA · On-site

$15.10 - $16.10/hr

Complete all specific client care duties as detailed on the CST training checklist * Respond to ... The physical demands described here are representative of those that must be met by an employee to ...

New

BankIowa

Client Servicing Teller

Cedar Falls, IA · On-site

$15.10 - $16.10/hr

Complete all specific client care duties as detailed on the CST training checklist * Respond to ... The physical demands described here are representative of those that must be met by an employee to ...

BankIowa

Client Servicing Teller

Cedar Falls, IA · On-site

$14.50 - $18.75/hr

Complete all specific client care duties as detailed on the CST training checklist * Respond to ... The physical demands described here are representative of those that must be met by an employee to ...

BankIowa

Client Servicing Teller - Part-Time

Cedar Falls, IA

$14.50 - $18.75/hr

Complete all specific client care duties as detailed on the CST training checklist * Respond to ... The physical demands described here are representative of those that must be met by an employee to ...

BankIowa

Client Servicing Teller - Part-Time

Cedar Falls, IA · On-site

$15.10 - $16.10/hr

Complete all specific client care duties as detailed on the CST training checklist * Respond to ... The physical demands described here are representative of those that must be met by an employee to ...

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All JobsClient Care Representative JobsClient Care Representative Jobs in Iowa

Client Care Representative information

See Iowa salary details

$9

$17

$25

How much do client care representative jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for client care representative in Iowa is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $19.66 per hour, depending on experience, location, and employer.

What are common challenges faced by Client Care Representatives, and how can they be managed effectively?

Client Care Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and balancing multiple tasks simultaneously. Effective time management, active listening, and conflict resolution skills are essential for overcoming these obstacles. Additionally, successful representatives utilize support from their team and ongoing training to stay updated on products and services, ensuring they can provide accurate information and maintain high-quality service.

What does a Client Care Representative do?

A Client Care Representative is responsible for assisting clients by addressing inquiries, resolving issues, and ensuring a positive customer experience. They act as the main point of contact between a company and its clients, handling communications via phone, email, or chat. Their duties often include providing information about products or services, processing orders, and escalating complex concerns to appropriate departments. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive as a Client Care Representative, and why are they important?

To thrive as a Client Care Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic office applications is typically required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport and resolve client issues effectively. These skills ensure client satisfaction, foster loyalty, and contribute to the overall success of the organization.

What is the difference between Client Care Representative vs Customer Service Representative?

AspectClient Care RepresentativeCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentTypically in healthcare, financial, or professional services industriesRetail, call centers, and various service industries
Employer & Industry UsageUsed by companies focusing on personalized client relationshipsCommon across many customer-facing sectors
Comparison IntentFocuses on maintaining long-term client relationshipsHandles general customer inquiries and support

The main difference is that Client Care Representatives often work in specialized industries like healthcare or finance, focusing on building ongoing client relationships. Customer Service Representatives typically handle general inquiries across various sectors, emphasizing quick issue resolution. Both roles require strong communication skills but differ in scope and industry focus.

What are popular job titles related to Client Care Representative jobs in IA? For Client Care Representative jobs in IA, the most frequently searched job titles are:
Client Care Representative jobs near you
Infographic showing various Client Care Representative job openings in Iowa as of July 2026, with employment types broken down into 2% As Needed, 69% Full Time, 22% Part Time, and 7% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,723 per year, or $17.7 per hour.

Patient Care Coordinator

S&S Employment Partners

Des Moines, IA • On-site

$17 - $20/hr

Full-time

Re-posted 3 days ago

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Job description

Patient Care Representative - Our client is seeking a Patient Care Rep to provide high level customer service.

This is a temporary-to-hire opportunity where you will earn up to $20 per hour, based on your experience. You will work Monday-Friday 8:00 or 8:30am-5:00pm (one-hour lunch if 8:00am start/30-minute lunch if 8:30am start.

Some of your responsibilities as Patient Care Representative / CSR will include:

  • Answering phone calls
  • Assisting and handling routine patient questions
  • Coordinating patient, medical and insurance records
  • Data entry
  • Other duties as assigned

To qualify for this Patient Care Representative / CSR position, you must have:

  • Medical billing insurance experience
  • Dual languages - Bilingual - English/Spanish a plus
  • Experience as nurse, CAN, working at a clinic, chiropractic office or large health organization
  • Excellent verbal communication skills
  • Excellent customer service mindset
  • Strong attention to details
  • Strong organizational skills

If you are compassionate and enjoy helping others, then please submit your resume for immediate and confidential consideration.
We are an Equal Opportunity Employer