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Client Care Director Jobs (NOW HIRING)

Avery's Village

Client Care Technician

Kansas City, KS · On-site

Performs other duties assigned by Client Care Tech Managers, Client Case Managers, Director, or the Executive Director PHYSICAL DEMANDS: * Frequently move/lift between 25-50 pounds, depending on ...

Avery's Village

Client Care Technician

Kansas City, KS · On-site

$16/hr

Performs other duties assigned by Client Care Tech Managers, Client Case Managers, Director, or the Executive Director PHYSICAL DEMANDS: * Frequently move/lift between 25-50 pounds, depending on ...

Krista Care

Client Care Coordinator

Arcadia, CA · On-site

$18.75 - $24.50/hr

We at Krista Care believe in a client first approach. We are looking for compassionate people to ... direct care employees 8 - Develop, in collaboration with the CEO, a Marketing and Sales Plan to ...

Krista Care

Client Care Coordinator

Arcadia, CA · On-site

$18.75 - $24.50/hr

We at Krista Care believe in a client first approach. We are looking for compassionate people to ... direct care employees 8 - Develop, in collaboration with the CEO, a Marketing and Sales Plan to ...

JEVS Care at Home

Client Care Manager

Philadelphia, PA · On-site

The Client Care Manager reports to the Associate Director of their Office. Responsibilities * Ensure that all Clients receive 100% service utilization, and if not possible provide documentation and ...

Krista Care

Client Care Coordinator

Arcadia, CA · On-site

$18.75 - $24.50/hr

We at Krista Care believe in a client first approach. We are looking for compassionate people to ... direct care employees 8 - Develop, in collaboration with the CEO, a Marketing and Sales Plan to ...

LaunchPad Home Group

Client Care Lead

As the Client Care Team Lead for Scott Home Inspection, you'll be the day-to-day leader of our Denver client care operation, working closely with the Director of Client Care to make sure every ...

Krista Care

Client Care Coordinator

Arcadia, CA · On-site

$18.75 - $24.50/hr

... direct care employees 8 - Develop, in collaboration with the CEO, a Marketing and Sales Plan to ... Client Care Coordinator or office experience 10 - Bilingual in English/Spanish or Tagalog ...

Krista Care

Client Care Coordinator

Arcadia, CA

$18.75 - $24.50/hr

We at Krista Care believe in a client first approach. We are looking for compassionate people to ... direct care employees 8 - Develop, in collaboration with the CEO, a Marketing and Sales Plan to ...

Krista Care

Client Care Coordinator

Arcadia, CA · On-site

$18.75 - $24.50/hr

... direct care employees 8 - Develop, in collaboration with the CEO, a Marketing and Sales Plan to ... Client Care Coordinator or office experience 10 - Bilingual in English/Spanish or Tagalog ...

Krista Care

Client Care Coordinator

Anaheim, CA

$18.75 - $24.50/hr

We at Krista Care believe in a client first approach. You must be compassionate to work with Krista ... direct care employees. 7- Will develop in collaboration with the CEO a marketing and sales plan to ...

Krista Care

Client Care Coordinator

Arcadia, CA · On-site

$18.75 - $24.50/hr

We at Krista Care believe in a client first approach. You must be compassionate to work with Krista ... direct care employees. 7- Will develop in collaboration with the CEO a marketing and sales plan to ...

Krista Care

Client Care Coordinator

Arcadia, CA · On-site

$18.75 - $24.50/hr

... direct care employees 8 - Develop, in collaboration with the CEO, a Marketing and Sales Plan to ... Client Care Coordinator or office experience 10 - Bilingual in English/Spanish or Tagalog ...

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Client Care Director information

See salary details

$36.5K

$103.2K

$177.5K

How much do client care director jobs pay per year?

As of Jun 9, 2026, the average yearly pay for client care director in the United States is $103,227.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $128,000.00 per year, depending on experience, location, and employer.

How does a Client Care Director typically collaborate with other departments to enhance client satisfaction?

A Client Care Director regularly works cross-functionally with sales, operations, and product teams to address client needs and ensure a seamless service experience. This role often involves attending strategy meetings, sharing client feedback, and coordinating solutions to complex service issues. Effective collaboration helps to align company offerings with client expectations, leading to higher satisfaction and retention rates. Building strong interdepartmental relationships is key to proactively identifying opportunities for improvement and delivering exceptional client care.

What does a Client Care Director do?

A Client Care Director is responsible for overseeing the delivery of high-quality services to clients, ensuring their needs are met and their satisfaction is maintained. They manage client relationships, address concerns, and coordinate with internal teams to improve client experiences. Additionally, they may supervise client care staff, develop client service strategies, and monitor performance metrics to ensure service standards are upheld. Their goal is to foster long-term relationships and enhance the overall reputation of the organization.

What are the key skills and qualifications needed to thrive as a Client Care Director, and why are they important?

To thrive as a Client Care Director, you need a strong background in client relations, team leadership, and service management, often supported by a degree in business, healthcare administration, or a related field. Familiarity with client relationship management (CRM) systems, scheduling software, and compliance regulations is typically required. Exceptional communication, problem-solving, and empathy are crucial soft skills for building trust and effectively managing staff and client expectations. These abilities ensure the delivery of high-quality client experiences, operational efficiency, and sustained business growth.

What is the difference between Client Care Director vs Client Services Manager?

AspectClient Care DirectorClient Services Manager
ResponsibilitiesOversees overall client satisfaction, strategic client relationship management, and department leadershipManages client accounts, coordinates service delivery, and ensures client needs are met
Required CredentialsTypically requires a bachelor’s degree, experience in client relations, and leadership skillsUsually requires a bachelor’s degree and experience in client support or account management
Work EnvironmentExecutive-level, strategic planning, often in corporate or agency settingsOperational, client-facing roles within service teams or departments

The main difference is that a Client Care Director focuses on strategic leadership and overall client satisfaction, while a Client Services Manager handles day-to-day client interactions and service delivery. Both roles require strong communication skills and industry experience, but the Director typically has broader responsibilities and a higher level of oversight.

What cities are hiring for Client Care Director jobs? Cities with the most Client Care Director job openings:
What are the most commonly searched types of Client Care jobs? The most popular types of Client Care jobs are:
What states have the most Client Care Director jobs? States with the most job openings for Client Care Director jobs include:
Client Care Director jobs near you

Client Care Technician

Avery's Village

Kansas City, KS

Full-time

Posted 25 days ago

Job description

Are you interested in working with an organization that houses youth foster males? Is parenting a passion of yours? Then this role is for you! Located on Leavenworth Rd, Avery's Village is dedicated to fostering an environment of growth and development for our youth. We are looking for passionate, adaptable, nurturing individuals who can show up and be a role model for our residents.

Our Mission: Create a culture of the highest quality of care, service and support that empowers our foster youth residents to higher levels of successful functioning and healthy relationships.

Our Vaules: Safety, Education, Respect, Value, Enrichment, Success

SUMMARY. The Client Care Tech (CCT) Staff is a role model that performs duties and responsibilities for client's safety, care, social & service support and development and oversees the residential units. This position ensures clients are safe, have all physical needs met, socially engaged and developed through programming. This position also ensures that the residential units are safe, clean and orderly.

Check us out online https://www.averysvillage.com/

ESSENTIAL FUNCTIONS:

  • The CCT is a role model in behavior and work ethic for the staff and clients
  • Adhere to all company policies and procedures
  • Participates in the monthly staff and training meetings
  • Attends the turnover meeting to receive directions for the shift
  • Is responsible for their assigned group of clients to:
  • Assist the clients with any trauma-informed, care, service, and support
  • Share with their group the schedule of activities for the shift
  • Have sight and sound supervision for their group during the entire shift
  • Lead the group in activities in which the clients can participate
  • Ensure their group has completed their personal hygiene
  • Drive and/or accompany their group on various outings in KC metro area
  • Ensure their group's rooms are clean and in order
  • Completes all client documentation for the shift
  • Regularly reports the count, location, and activities of their clients
  • Ensures any client medication is taken for that shift
  • Assist with transportation of their clients to appointments when necessary
  • Ensure all their clients attend all scheduled appointments
  • Is on their feet unless they are working on documentation or participating with their group
  • Completes assigned staff chores from the checklists
  • Writes daily progress reports on their clients
  • Provide crisis intervention for their clients when needed
  • Performs other duties assigned by Client Care Tech Managers, Client Case Managers, Director, or the Executive Director

PHYSICAL DEMANDS:

  • Frequently move/lift between 25-50 pounds, depending on assignment requirements
  • Perform all duties that may require sitting, kneeling, squatting and walking
  • Ability to work in a stressful environment
  • Manual dexterity and fine motor coordination

REQUIRED EDUCATION AND EXPERIENCE:

  • Desire to help male youth in the foster care system
  • Possess a valid driver's license and reliable transportation to and from work
  • High school diploma or equivalent
  • One year of related experience
  • Ability cover shift until the next shift arrives
  • Able to successfully pass a state and federal background check

DESIRABLE KNOWLEDGE, SKILLS, and ABILITIES:

  • Able to work with culturally diverse staff and clients
  • Professionalism and good interpersonal skills
  • Ability to lead a group
  • Effective verbal and written communication skills
  • Ability to prioritize tasks, exercise sound judgment and confidentiality with sensitive information
  • Ability to establish effective working relationships with staff, community agencies, and consumers

OTHER POSITION ELIGIBILITY REQUIREMENTS:

If required to operate a company vehicle during the course of employment, must possess a current state driver's license, have car insurance and have an acceptable driving record for the past three (3) years. 2. Ability to pass a criminal background clearance check and a physical exam and TB test.

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