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Client Care Director Jobs (NOW HIRING)

Client Care Specialist

Inez, KY · On-site

$17.75 - $23.75/hr

Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work ... Performs follow-ups to persons served/client referral sources as directed by supervisor. * Develops ...

Client Care Specialist

Ashland, KY · On-site

$15 - $19.75/hr

Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work ... Performs follow-ups to persons served/client referral sources as directed by supervisor. * Develops ...

Performs other duties assigned by Client Care Tech Managers, Client Case Managers, Director, or the Executive Director PHYSICAL DEMANDS: * Frequently move/lift between 25-50 pounds, depending on ...

Performs other duties assigned by Client Care Tech Managers, Client Case Managers, Director, or the Executive Director PHYSICAL DEMANDS: * Frequently move/lift between 25-50 pounds, depending on ...

Client Care Specialist

Inez, KY · On-site

$17.75 - $23.75/hr

Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work ... Performs follow-ups to persons served/client referral sources as directed by supervisor. * Develops ...

The Client Care Manager reports to the Associate Director of their Office. Responsibilities * Ensure that all Clients receive 100% service utilization, and if not possible provide documentation and ...

As the Client Care Team Lead for Scott Home Inspection, you'll be the day-to-day leader of our Denver client care operation, working closely with the Director of Client Care to make sure every ...

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Client Care Director information

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$36.5K

$103.2K

$177.5K

How much do client care director jobs pay per year?

As of Jul 18, 2026, the average yearly pay for client care director in the United States is $103,227.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $128,000.00 per year, depending on experience, location, and employer.

What jobs pay 500,000 a year in the US?

High-level executive roles such as Chief Executive Officers, Chief Financial Officers, and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Additionally, specialized roles like top-tier surgeons, successful entrepreneurs, and certain investment bankers can reach or surpass this income level, often requiring extensive experience, advanced skills, and significant responsibility.

How does a Client Care Director typically collaborate with other departments to enhance client satisfaction?

A Client Care Director regularly works cross-functionally with sales, operations, and product teams to address client needs and ensure a seamless service experience. This role often involves attending strategy meetings, sharing client feedback, and coordinating solutions to complex service issues. Effective collaboration helps to align company offerings with client expectations, leading to higher satisfaction and retention rates. Building strong interdepartmental relationships is key to proactively identifying opportunities for improvement and delivering exceptional client care.

What does a Client Care Director do?

A Client Care Director is responsible for overseeing the delivery of high-quality services to clients, ensuring their needs are met and their satisfaction is maintained. They manage client relationships, address concerns, and coordinate with internal teams to improve client experiences. Additionally, they may supervise client care staff, develop client service strategies, and monitor performance metrics to ensure service standards are upheld. Their goal is to foster long-term relationships and enhance the overall reputation of the organization.

What is the highest paid position in a hospital?

In hospitals, the highest paid positions are typically executive roles such as Chief Executive Officer (CEO) or Chief Medical Officer (CMO), who oversee hospital operations and medical staff. These roles often require extensive experience, advanced degrees, and leadership skills, and they can earn salaries well above other healthcare professionals.

Is being a MOA a good entry level job?

A Medical Office Assistant (MOA) role is often considered an entry-level position in healthcare, requiring basic administrative skills, familiarity with medical terminology, and sometimes certification. It provides experience in healthcare settings and can serve as a stepping stone to more advanced medical careers, but it may involve repetitive tasks and limited advancement without further training.

What does a director of client care do?

A director of client care oversees the delivery of services to clients, ensuring their needs are met and satisfaction is maintained. They manage client relationships, lead customer service teams, develop strategies to improve client experience, and often coordinate with other departments to ensure quality standards are upheld.

What are the key skills and qualifications needed to thrive as a Client Care Director, and why are they important?

To thrive as a Client Care Director, you need a strong background in client relations, team leadership, and service management, often supported by a degree in business, healthcare administration, or a related field. Familiarity with client relationship management (CRM) systems, scheduling software, and compliance regulations is typically required. Exceptional communication, problem-solving, and empathy are crucial soft skills for building trust and effectively managing staff and client expectations. These abilities ensure the delivery of high-quality client experiences, operational efficiency, and sustained business growth.

What is the difference between Client Care Director vs Client Services Manager?

AspectClient Care DirectorClient Services Manager
ResponsibilitiesOversees overall client satisfaction, strategic client relationship management, and department leadershipManages client accounts, coordinates service delivery, and ensures client needs are met
Required CredentialsTypically requires a bachelor’s degree, experience in client relations, and leadership skillsUsually requires a bachelor’s degree and experience in client support or account management
Work EnvironmentExecutive-level, strategic planning, often in corporate or agency settingsOperational, client-facing roles within service teams or departments

The main difference is that a Client Care Director focuses on strategic leadership and overall client satisfaction, while a Client Services Manager handles day-to-day client interactions and service delivery. Both roles require strong communication skills and industry experience, but the Director typically has broader responsibilities and a higher level of oversight.

What cities are hiring for Client Care Director jobs? Cities with the most Client Care Director job openings:
What are the most commonly searched types of Client Care jobs? The most popular types of Client Care jobs are:
What states have the most Client Care Director jobs? States with the most job openings for Client Care Director jobs include:
Client Care Specialist

Client Care Specialist

Addiction Recovery Care

Saint Catharine, KY • On-site

$13.75 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 hours ago


Job description

Are you looking for the best place to work? Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work in Kentucky by the Kentucky Chamber of Commerce, based on surveys of our employees!
Are you passionate about serving in an environment of shared purpose and shared goals while driving the ARC mission and values to excellence for our clients, patients and team members? ARC has been leading the way and has become one of the fastest growing healthcare systems in Kentucky (and beyond!) in addiction treatment, mental health services and improving lives by creating opportunities for people to discover hope and live their God-given destiny!
ARC is ready to offer you "The B.E.S.T. of ARC" (Balance, Energy, Safety, Training) on day 1 when you enter through our doors. ARC is a thriving, dynamic, and fast-paced healthcare system environment where compassion, accountability, respect for the dignity of life, entrepreneurship, and stewardship are key elements of every thing we do!
We are hiring a Client Care Specialist for our growing team! Our Client Care Specialists are essential in the assistance of client care and satisfaction to the rehabilitation program. The Client Care Specialist assists in the orientation and satisfaction of persons served/clients during and after persons served/client admission to the program. As well as, ensuring support to Security and Medical departments.
Key Responsibilities:
  • Acts as a liaison to all areas of persons served/client care, medical staff, admission staff, nursing staff and clinical staff.
  • Assists nursing staff during medication passes
  • Ensures general safety and security of campus facilities and grounds by observation and patrolling interior and exterior areas on foot and in a vehicle.
  • Monitors video surveillance footage and response to any security-related concerns in a timely manner.
  • Completes a daily security checklist per shift when assigned
  • Supports daily operations within the facility (clinical groups, meeting attendance, med pass).
  • Monitors and maintains a safe recovery environment within the facility and living quarters
  • Directly assists and supports Medical, Admission, Nursing, and Clinical staff ensuring a seamless transition for persons served/clients to and from detox.
  • Performs follow-ups to persons served/client referral sources as directed by supervisor.
  • Develops and assists in the ongoing timely preparation of accurate written reports which detail and monitor individual progress against monthly, quarterly and annual goals and will also participate in the presentation of reports when applicable.
  • Orient the client upon admission.
  • Multitasks with attention to detail.
  • Must have the ability to interact with staff and clients in a professional manner.
  • Participate in staff and state regulatory training as required
  • Communicate with the applicable departments and assist in ensuring the safety of the persons served/ client.
  • Drug screen persons served/clients, aids in self-administering medication, and persons served/client vital signs.
  • Adhere to program policies and procedures while maintaining a professional code of ethics

The above is intended to be a general outline of job duties and not a complete list.
Key Experience and Education Needed:
  • High School Diploma or GED
  • Healthcare experience preferred.
  • Substance abuse experience preferred.

Other Qualifications to be Considered:
  • Appropriate State and Federal Clearances
  • Valid driver's license required

ARC full-time employees enjoy very attractive benefits packages for employees and their families to include health, dental, vision, life insurance, a wide array of ancillary insurance products for life's needs, 401(k) plan with company matching and to ensure the work-life balance - generous paid vacation, sick, holiday and maternity/paternity leave policies.
Come join ARC and transform lives anchored in strong family relationships, social responsibility and meaningful career paths by empowering our nationally recognized crisis to career model!
Addiction Recovery Care, LLC and its affiliated entities are an equal opportunity employer.
ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.