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Client Care Director Jobs (NOW HIRING)

Renewal Memory Partners

Interim Care Manager

Chicago, IL · Hybrid

$55K - $70K/yr

Write client plans of care for clients and update them annually and as needed * Manage onboarding, discharge, and annual rate increases for assigned clients * Collaborate with Care Director to ensure ...

Addiction Recovery Care

Client Care Specialist

Ashland, KY · On-site

$15 - $19.75/hr

Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work ... Performs follow-ups to persons served/client referral sources as directed by supervisor. * Develops ...

Addiction Recovery Care

Client Care Specialist

Ashland, KY · On-site

$15 - $19.75/hr

Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work ... Performs follow-ups to persons served/client referral sources as directed by supervisor. * Develops ...

Addiction Recovery Care

Client Care Specialist

Inez, KY · On-site

$17.75 - $23.75/hr

Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work ... Performs follow-ups to persons served/client referral sources as directed by supervisor. * Develops ...

Addiction Recovery Care

Client Care Specialist

Inez, KY · On-site

$17.75 - $23.75/hr

Join Addiction Recovery Care, LLC (ARC) which was selected as one of the 2024 Best Places to Work ... Performs follow-ups to persons served/client referral sources as directed by supervisor. * Develops ...

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Client Care Director information

See salary details

$36.5K

$103.2K

$177.5K

How much do client care director jobs pay per year?

As of Jun 9, 2026, the average yearly pay for client care director in the United States is $103,227.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,500.00 and $128,000.00 per year, depending on experience, location, and employer.

How does a Client Care Director typically collaborate with other departments to enhance client satisfaction?

A Client Care Director regularly works cross-functionally with sales, operations, and product teams to address client needs and ensure a seamless service experience. This role often involves attending strategy meetings, sharing client feedback, and coordinating solutions to complex service issues. Effective collaboration helps to align company offerings with client expectations, leading to higher satisfaction and retention rates. Building strong interdepartmental relationships is key to proactively identifying opportunities for improvement and delivering exceptional client care.

What does a Client Care Director do?

A Client Care Director is responsible for overseeing the delivery of high-quality services to clients, ensuring their needs are met and their satisfaction is maintained. They manage client relationships, address concerns, and coordinate with internal teams to improve client experiences. Additionally, they may supervise client care staff, develop client service strategies, and monitor performance metrics to ensure service standards are upheld. Their goal is to foster long-term relationships and enhance the overall reputation of the organization.

What are the key skills and qualifications needed to thrive as a Client Care Director, and why are they important?

To thrive as a Client Care Director, you need a strong background in client relations, team leadership, and service management, often supported by a degree in business, healthcare administration, or a related field. Familiarity with client relationship management (CRM) systems, scheduling software, and compliance regulations is typically required. Exceptional communication, problem-solving, and empathy are crucial soft skills for building trust and effectively managing staff and client expectations. These abilities ensure the delivery of high-quality client experiences, operational efficiency, and sustained business growth.

What is the difference between Client Care Director vs Client Services Manager?

AspectClient Care DirectorClient Services Manager
ResponsibilitiesOversees overall client satisfaction, strategic client relationship management, and department leadershipManages client accounts, coordinates service delivery, and ensures client needs are met
Required CredentialsTypically requires a bachelor’s degree, experience in client relations, and leadership skillsUsually requires a bachelor’s degree and experience in client support or account management
Work EnvironmentExecutive-level, strategic planning, often in corporate or agency settingsOperational, client-facing roles within service teams or departments

The main difference is that a Client Care Director focuses on strategic leadership and overall client satisfaction, while a Client Services Manager handles day-to-day client interactions and service delivery. Both roles require strong communication skills and industry experience, but the Director typically has broader responsibilities and a higher level of oversight.

What cities are hiring for Client Care Director jobs? Cities with the most Client Care Director job openings:
What are the most commonly searched types of Client Care jobs? The most popular types of Client Care jobs are:
What states have the most Client Care Director jobs? States with the most job openings for Client Care Director jobs include:
Client Care Director jobs near you

Client Care Worker

Caring For The Hungry And Homeless

Peekskill, NY

Other

Medical, Retirement, PTO

Posted 14 days ago

Job description

Benefits:

401(k)

Competitive salary

Health insurance

Paid time off

Wellness resources

CHHOP

(CARING FOR THE HUNGRY AND HOMELESS OF PEEKSKILL)

CLIENT CARE WORKER -JAN PEEK HOUSE

Organization Information:

Our focus at CHHOP (Caring for the Hungry and Homeless of Peekskill) is housing and food equity. We operate a shelter for unhoused adults of all genders, including veterans, a collaborative housing and support services program for domestic violence survivors and their families, a permanent supportive housing program for chronically homeless individuals with a disability, a large “farm to pantry” food pantry and a rental arrears and community services program for immigrants and low-wage workers.

Job Description: Client Care Worker:

Provide direct care, guidance and supervision to adults of all genders who are homeless and guests of CHHOP’s Jan Peek House shelter. Conduct initial intake and enter client information into a case management system. Provide a safe and structured environment for clients. Engage clients in activities and provide supplies including linens, food, clothing, and personal care items. Conducts oversight of routines of daily living. Draft reports, including narratives and incident reports. Maintain open communication with colleagues/supervisors. Carries out any other assignments as needed.

Qualifications:

High School Diploma

Excellent oral and written communication skills

Ability to work in a team

Ability to multi-task

Excellent technology skills

Ability to work with a diverse population

Sensitivity to marginalized individuals and communities

Sensitivity to client trauma

commitment to working with homeless individuals in an environment that respects the human dignity of all

Principal Activities:

Maintain a safe and structured environment by greeting and assessing clients

Conduct initial intakes and enter guests’ information into an electronic case management system

Develop good relationships with guests and contribute to the development of a positive atmosphere

Ensure guests follow Jan Peek House Rules and procedures

Draft reports, including drafting narratives and incidents about guest behavior/activity and concerns

Interact with clients through activities and conversation.

Distribute client necessities, including clothing and linens

Prepare healthy snacks and meals

Maintain regular and timely communication with colleagues and supervisors

This position requires flexibility to support continuous client care and safe program operations. While a primary schedule may be assigned, Client Care Workers may be required to work alternate shifts, including overnight shifts, weekends, and holidays based on program and organizational needs.

We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. CHHOP is an equal opportunity employer and welcomes everyone to our team.

Apply