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Client Analyst Jobs in Massachusetts (NOW HIRING)

Morgan Stanley

Client Relationship Analyst

Middleton, MA · On-site

$40.87/hr

POSITION SUMMARY Client Relationship Analysts provide exceptional service to our clients and support Financial Advisor(s)(FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis. Through ...

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How much do client analyst jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for client analyst in Massachusetts is $27.96, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $31.49 per hour, depending on experience, location, and employer.

What is a client analyst?

Client Analysts are professionals who gather, analyze, and interpret data to help companies understand their clients' needs, behaviors, and preferences. They often serve as a bridge between clients and internal teams, ensuring that services and solutions are tailored effectively. Their work typically involves data analysis, reporting, and providing actionable insights to improve client satisfaction and business outcomes. Client Analysts may work in various industries, including finance, consulting, and technology.

What are the key skills and qualifications needed to thrive as a client analyst, and why are they important?

To thrive as a Client Analyst, you need strong analytical abilities, attention to detail, and a background in business, finance, or a related field, often supported by a bachelor's degree. Proficiency with data analysis tools such as Excel, CRM systems, and business intelligence software is typically required. Excellent communication, problem-solving, and relationship-building skills help you understand client needs and deliver actionable insights. These skills are important to accurately interpret client data, build trust, and drive successful business outcomes.

What are some common challenges faced by client analysts when balancing multiple client accounts?

Client Analysts often manage several client accounts simultaneously, which requires strong organizational and time management skills. A common challenge is prioritizing tasks to meet tight deadlines while ensuring each client receives high-quality analysis and support. Effective communication and proactive updates help in managing client expectations and building trust. Utilizing workflow management tools and collaborating closely with team members can also alleviate workload pressure and improve efficiency.

What is the difference between Client Analyst vs Customer Service Representative?

AspectClient AnalystCustomer Service Representative
Required CredentialsBachelor's degree in business, finance, or related field; analytical skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice setting, client meetings, data analysisCall centers, retail, customer support centers
Employer & Industry UsageFinancial services, consulting, corporate sectorsRetail, telecommunications, service industries
Common Search & ComparisonOften compared for client management and data analysis rolesCompared for customer interaction and support roles

The main difference is that a Client Analyst focuses on analyzing client data, managing relationships, and providing strategic insights, often requiring analytical skills and industry knowledge. In contrast, a Customer Service Representative primarily handles customer inquiries, provides support, and maintains customer satisfaction. Both roles are essential in client-facing industries but serve different functions and require different skill sets.

Do client analysts make a lot of money?

Client analysts typically earn a competitive salary that varies based on experience, location, and industry. Entry-level positions may start lower, while experienced analysts with specialized skills or certifications can earn higher salaries, often supplemented with bonuses or benefits. Overall, the role offers a solid income potential within the finance, consulting, or customer service sectors.

How much do client analysts make?

In general, client analysts in major markets like New York City earn an average salary ranging from $60,000 to $85,000 annually, depending on experience, industry, and company size. Entry-level positions typically start around $50,000, while experienced analysts with specialized skills can earn over $100,000. Compensation may also include bonuses and benefits.

What does a client analyst do?

A client analyst is responsible for analyzing client data, understanding their needs, and providing insights to improve client relationships and satisfaction. They often use data analysis tools and communicate findings to internal teams to support business decisions. Strong analytical skills and knowledge of customer management are essential for this role.

What are popular job titles related to Client Analyst jobs in Massachusetts?

For Client Analyst jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Client Analyst jobs in Massachusetts look for?

The top searched job categories for Client Analyst jobs in Massachusetts are:

What are popular job titles related to Client Analyst jobs in MA?

For Client Analyst jobs in MA, the most frequently searched job titles are:

Client Analyst jobs near you
Infographic showing various Client Analyst job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 8% Part Time, and 5% Contract. Highlights an 70% Physical, 4% Hybrid, and 26% Remote job distribution, with an average salary of $58,154 per year, or $28 per hour.

Client Services Analyst III

Boston, MA

Western Alliance Bank
See more jobs at Western Alliance Bankexternal

$83K - $90K/yr

Full-time

Medical, Dental, Retirement

Posted 26 days ago

Job description

Job Title:

Client Services Analyst III

Location:

Remote Pennsylvania

What you'll do:

As a Client Services Analyst III you'll be responsible for working on client relationships and ensuring excellent client service and delivery to the client base. You'll be assigned a book of clients that are managing Collateral Loan Obligations (CLOs) and Leverage Finance Facilities. You'll also be working on day-to-day operations and reporting delivery to those clients. You'll need minimal supervision for all the day-to-day activities being executed and you'll manage deals independently.
  • Responsible for creating technical report specifications from indenture language.
  • Set up payment calculations in a variety of in-house systems.
  • Receive, map, and reconcile periodic collateral data.
  • Compile monthly, quarterly and annual payment and tax reports.
  • Coordinate with operations teams to ensure correct payments are received and made.
  • Perform quality control review of reports, meeting timeliness and accuracy standards.
  • Perform portfolio compliance tests on a selection of structured fixed income deals (trade testing).
  • Perform quality control review of reports, meeting timeliness and accuracy standards.
  • Frequent interaction with asset managers, investors, auditors, and rating agencies.
  • Responsible for ensuring excellent service delivery to a book of Loan Clients in the Corporate Trust business.
  • Participate in new client proposals. Lead business-related projects.
  • Make tax elections, file for EIN's, and track residual holder transfers. Read and interpret trust indentures with regard to reporting requirements.

What you'll need:

  • 5+ years of related experience or similar field.
  • High school diploma required; Bachelor's degree in related field preferred.
  • Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
  • Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
  • Intermediate to advanced TranStar experience preferred.
  • Intermediate speaking and writing communication skills.
Compensation: Hourly range for new hires is generally $83,000.00 - $90,000.00 for Boston, MA. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned and restricted stock.

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands - Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank - that remain part of the company's heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation

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