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Client Account Manager Jobs in Quebec (NOW HIRING)

Strategic Account Manager

Quebec, QC · On-site +1

CA$73K - CA$105K/yr

Strategic Account Manager Join Livingston and grow your career in the constantly changing world of ... Lead client renegotiations and profitability analyses. * Identify and develop business growth and ...

More than 3 years of experience in business development, negotiation, and account management will ... Ability to work autonomously and with rigor to manage daily tasks and meet all client deadlines;

More than 3 years of experience in business development, negotiation, and account management will ... Ability to work autonomously and with rigor to manage daily tasks and meet all client deadlines;

More than 3 years of experience in business development, negotiation, and account management will ... Ability to work autonomously and with rigor to manage daily tasks and meet all client deadlines;

More than 3 years of experience in business development, negotiation, and account management will ... Ability to work autonomously and with rigor to manage daily tasks and meet all client deadlines;

More than 3 years of experience in business development, negotiation, and account management will ... Ability to work autonomously and with rigor to manage daily tasks and meet all client deadlines;

More than 3 years of experience in business development, negotiation, and account management will ... Ability to work autonomously and with rigor to manage daily tasks and meet all client deadlines;

More than 3 years of experience in business development, negotiation, and account management will ... Ability to work autonomously and with rigor to manage daily tasks and meet all client deadlines;

More than 3 years of experience in business development, negotiation, and account management will ... Ability to work autonomously and with rigor to manage daily tasks and meet all client deadlines;

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Client Account Manager information

See Quebec salary details

$22.5K

$51.2K

$77.5K

How much do client account manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for client account manager in Quebec is $51,218.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $60,000.00 per year, depending on experience, location, and employer.

What does a Client Account Manager do?

A Client Account Manager is responsible for managing relationships with clients, ensuring their needs are met, and acting as the main point of contact between the client and the company. They oversee client accounts, address concerns or issues, and work to deliver solutions that satisfy both the client and the business. Their role often includes coordinating with internal teams, tracking the progress of projects, and identifying opportunities for upselling or improving client satisfaction. Strong communication and problem-solving skills are essential for success in this role.

How does a Client Account Manager typically collaborate with sales, marketing, and product teams to support client needs?

Client Account Managers serve as a bridge between clients and internal teams, frequently collaborating with sales to identify upsell opportunities and ensure contract renewals. They work closely with marketing to align on campaigns or materials tailored to client goals, and coordinate with product teams to communicate client feedback or request features. This cross-functional teamwork ensures clients receive comprehensive support and that their evolving needs are addressed efficiently, making strong communication and organizational skills essential for success in this role.

What are the key skills and qualifications needed to thrive as a Client Account Manager, and why are they important?

To excel as a Client Account Manager, you need strong relationship-building skills, sales or account management experience, and often a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, data analysis tools, and project management systems is typically required. Excellent communication, problem-solving abilities, and adaptability help you stand out when managing client needs and expectations. These skills are crucial for fostering client satisfaction, retaining business, and driving revenue growth.

What is the difference between Client Account Manager vs Customer Service Representative?

AspectClient Account ManagerCustomer Service Representative
Required CredentialsBachelor's degree often preferred; experience in sales or account managementHigh school diploma or equivalent; on-the-job training
Work EnvironmentOffice setting, client meetings, account managementCall centers, retail, or online support
Employer & Industry UsageFinancial services, marketing, consultingRetail, telecommunications, e-commerce
Search & Comparison IntentManaging client accounts, building relationshipsHandling customer inquiries, resolving issues

The main difference is that Client Account Managers focus on maintaining and growing client relationships, often managing multiple accounts and strategic planning. Customer Service Representatives primarily handle customer inquiries and resolve issues, providing support and ensuring customer satisfaction. While both roles involve communication skills, the Client Account Manager role is more strategic and relationship-driven, whereas Customer Service Representatives focus on transactional support.

What are the most commonly searched types of Client Account jobs in Quebec? The most popular types of Client Account jobs in Quebec are:
What are popular job titles related to Client Account Manager jobs in Quebec? For Client Account Manager jobs in Quebec, the most frequently searched job titles are:
What job categories do people searching Client Account Manager jobs in Quebec look for? The top searched job categories for Client Account Manager jobs in Quebec are:
What cities in Quebec are hiring for Client Account Manager jobs? Cities in Quebec with the most Client Account Manager job openings:
Infographic showing various Client Account Manager job openings in Quebec as of July 2026, with employment types broken down into 87% Full Time, 10% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $51,218 per year, or $24.6 per hour.
Strategic Account Manager

Strategic Account Manager

Livingston International

Quebec, QC • On-site, Remote

CA$73K - CA$105K/yr

Other

Posted 12 days ago


Livingston International rating

6.2

Company rating: 6.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Strategic Account Manager

Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia.  

Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston. 

Location: Position is remote. You may be located in the US or Canada.

 
JOB SUMMARY

The Strategic Account Manager is the main point of contact on key accounts and is responsible for retaining existing business while identifying and pursuing expansion opportunities across all Livingston products and services for mid-market existing clients

KEY DUTIES & RESPONSIBILITIES
  • Develop a comprehensive understanding of current portfolio and address any issues that will inhibit client satisfaction while focusing on identifying additional opportunities to grow our partnership.
  • Maximize existing relationships by engaging clients as their primary touchpoint within Livingston.
  • Review and analyze business trends of client for all Livingston solutions and identify areas of opportunity, improvement, and growth.
  • Lead client renegotiations and profitability analyses.  
  • Identify and develop business growth and profitability strategy for each assigned account.
  • Educate assigned clients on regulatory changes and new requirements.
  • Maintain systems accuracy related to existing account base using key tools.
  • Prepare and facilitate client presentations and reports.
  • Promote client development and build relationships with clients through office visits and presentations.
  • Engage appropriate subject matter specialists/internal resources and Client Service Managers to support client requests for improvements and growth opportunities, manage/influence the collaboration of all resources.
  • Escalate and project manage client issues to ensure timely and satisfactory resolution.
  • Perform other related duties as assigned by management.
  • Adhere to established policies and procedures.
     
KNOWLEDGE & SKILLS
  • Excellent communication and interpersonal skills (both verbal and written).
  • Strong organizational, time management and negotiation skills
  • Ability to drive change and deliver targeted results.
  • Proficiency in Microsoft Office (Word, Excel and Power Point.)
  • Salesforce.com experience strongly desired.
  • Collaborative team player
WORK EXPERIENCE - MINIMUM REQUIRED
3 years of related experience
EDUCATION
Preferred: Associates Degree or post-secondary education
CERTIFICATIONS DESCRIPTION
COMPETENCIES
Leading and Developing
Business Acumen and Straight Talk
Accountability
Inclusion and Collaboration
Customer First Focus
Agility

At Livingston, we are committed to fostering a flexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trusted expertise, continuous learning opportunities, and long-term support. We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy aligned with market data and job-related factors.  

Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development. Salary ranges are established by location and reflect relevant factors such as skills, experience, and market conditions. The good-faith salary range for this position is $73,500 - $105,000 CAD. Actual compensation will be determined based on these factors and may vary accordingly. 

Diversity, Equity, and Inclusion at Livingston

We are proud to be an inclusive employer and welcome applicants of all backgrounds, experiences, and perspectives. We know some candidates, especially women and people of color, may hesitate to apply unless they meet every requirement. If this role excites you, we encourage you to apply.

Livingston is an equal opportunity employer committed to fostering an inclusive and accessible workplace. Accommodations are available throughout the recruitment process for applicants with disabilities. If you require an accommodation, please advise when submitting your application.  In accordance with Ontario transparency requirements, this posting is for an existing, currently available position. In accordance with Ontario transparency requirements, this posting is for an existing, currently available position.

Job Type: Full Time 

Location: HomeOffice Ontario, HomeOffice British Columbia, HomeOffice Nova Scotia, HomeOffice Quebec


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