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Clarivate Jobs (NOW HIRING)

Clarivate Analytics

Senior Paralegal

Ann Arbor, MI · Hybrid

We are looking for a Senior Paralegal to join our Team supporting global governance initiatives across the Clarivate organization. This is an exciting opportunity to work on high-impact corporate ...

Clarivate Analytics

Senior Paralegal

Philadelphia, PA · Hybrid

We are looking for a Senior Paralegal to join our Team supporting global governance initiatives across the Clarivate organization. This is an exciting opportunity to work on high-impact corporate ...

Clarivate

Employment Relations Partner

Kansas City, KS · Hybrid

Join Clarivate's Global HR Team as an Employment Relations Partner! Are you ready to make a global impact? Clarivate is on the lookout for a dynamic Employment Relations Partner to join our Human ...

Clarivate

Senior Business Solution Consultant

Clarivate is a company focused on commercial growth and providing trusted advisory services to customers. The Senior Business Solution Consultant role involves demonstrating domain expertise ...

Clarivate

Principal IP Laws Consultant

Alexandria, VA

$108K - $130K/yr

We are hiring a Principal IP Consultant to join us at Clarivate. In this role, you will be delivering expert IP law guidance to some of Clarivate's largest and most complex US-based clients. This ...

Clarivate

Principal IP Laws Consultant

Tempe, AZ

$108K - $130K/yr

We are hiring a Principal IP Consultant to join us at Clarivate. In this role, you will be delivering expert IP law guidance to some of Clarivate's largest and most complex US-based clients. This ...

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How much do clarivate jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for clarivate in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What kind of jobs are available at Clarivate?

Clarivate offers a range of jobs including roles in research, data analysis, software development, project management, sales, and customer support. Positions often require skills in data management, technology tools, and industry-specific knowledge, with opportunities across various departments and experience levels.

What are the key skills and qualifications needed to thrive in the Clarivate position, and why are they important?

To thrive at Clarivate, you need a solid foundation in data analysis, research methodology, and industry-specific knowledge, often supported by a relevant degree in science, technology, or business. Familiarity with proprietary research databases, analytics software, and citation management tools is highly valued. Strong communication, critical thinking, and collaboration skills set top performers apart in client-facing or team-based projects. These competencies ensure the delivery of actionable insights, high-quality research, and effective client support in a dynamic, knowledge-driven environment.

Is Clarivate a good place to work?

Clarivate is considered a reputable employer in the information services industry, offering roles that often involve research, data analysis, and software tools. Employee experiences vary, but the company provides opportunities for professional development and a collaborative work environment.

What is a Clarivate job?

A Clarivate job refers to a role at Clarivate, a global company that provides data, insights, and analytics to support innovation in various industries. Employees at Clarivate work in fields such as technology, research, intellectual property, and data analysis. The company offers careers in software development, content creation, customer support, and business strategy. Clarivate focuses on helping organizations make informed decisions through advanced information and analytics solutions.

Does Clarivate pay well?

Clarivate offers competitive salaries that align with industry standards for research and information services roles. Compensation varies based on position, experience, and location, often complemented by benefits such as health insurance and professional development opportunities.

What career advancement opportunities are available for employees at Clarivate?

Clarivate offers a variety of career growth paths for employees, including roles in research, analytics, technology, client services, and leadership. As you gain experience, you may move into project management, specialize in a technical area, or assume a client-facing consulting or advisory role. The company encourages professional development through internal training, mentorship programs, and tuition assistance for advanced degrees. Many team members also have the opportunity to collaborate globally, which can broaden their expertise and open doors to international assignments.

What does Clarivate do?

Clarivate is a company that provides trusted information and insights to accelerate the pace of innovation. It offers data analytics, research tools, and intellectual property management services to support researchers, businesses, and legal professionals. Employees in related roles often work with scientific databases, patent analysis, and research management platforms.
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Infographic showing various Clarivate job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 44% Physical, 33% Hybrid, and 23% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Senior Customer Success Manager - Market Access

Clarivate

Remote

$94K - $118K/yr

Other

Medical, Dental, Life, Retirement, PTO

Posted 28 days ago

Job description

Senior Customer Success Manager - Market Access

We are hiring a Senior Customer Success Manager - Market Access to join our Life Sciences and Healthcare team at Clarivate in a US Remote role. In this position, you will lead customer relationships and program advancement to ensure retention, growth, and exceptional experiences for our Market Access customers. Leveraging deep industry expertise and proven customer success experience, you will serve as a trusted advisor while driving best practices, mentoring team members, and implementing process improvements.

This role is critical in supporting and stabilizing our most strategic Market Access customers while elevating overall customer outcomes and team capabilities. A Senior Customer Success Manager with deep Market Access expertise is needed to help support and grow our top customers subscribing to these products.

About You – experience, education, skills, and accomplishments

  • Bachelor's degree or equivalent relevant work experience
  • 7+ years of experience in a customer-facing role
  • 3+ years of experience working on or with Market Access or Commercial teams within the Healthcare or Life Sciences industry

It would be great if you also had…

  • Experience in a Business Development or account growth-oriented role
  • Strong understanding of Market Access, including its role in healthcare and the critical strategies and workflows used by pharmaceutical Market Access teams
  • Working knowledge of the US healthcare and payer landscape, including drug coverage, restrictions, and pharmaceutical or medical claims data

What will you be doing in this role?

  • Build and deepen relationships with customer stakeholders, serving as a trusted advisor to drive long-term success
  • Maximize customer retention through proactive engagement, strategic planning, and ongoing value delivery
  • Analyze customer needs and product usage to create and execute strategic success plans that drive adoption and value realization
  • Partner cross-functionally with Product, Sales, and Operations to improve customer experience and influence organizational improvements
  • Identify and support growth opportunities within existing accounts that align customer needs with Clarivate solutions
  • Champion customer success best practices, mentor team members, and contribute to process improvements that enhance program effectiveness

Hours of Work

  • Full time, permanent
  • US‑based remote role
  • Up to 25 percent travel to customer sites as needed

About the Team You will join Clarivate's global Customer Success team supporting the Life Sciences and Healthcare business. The team partners closely with strategic pharmaceutical customers and collaborates across Sales, Product, and Operations to deliver exceptional customer experiences. You will report directly to the Director of Customer Success.

Compensation The expected base salary for this position is $94,400 - $118,000 USD per year. This role is eligible for (incentive or bonus) earnings. Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors.

In addition to a competitive remuneration package, you will be eligible to participate in a benefits package that includes medical, dental, prescription drug, life insurance, 401k with match, long term disability coverage, vacation, sick time, volunteer time, discount programs, and many more.

At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

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