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Clarivate Jobs (NOW HIRING)

Clarivate

Customer Success Manager - IP

Ann Arbor, MI · On-site

Clarivate is seeking a dynamic Customer Success Manager (CSM) to join our esteemed global Customer Success team. In this role, you will be involved in ensuring Clarivate's products and services ...

Clarivate

Director, Bid Proposal

Alexandria, VA · Hybrid

As Director, Bid Proposal - Academia & Government , you'll take the lead in shaping how Clarivate wins complex, highvalue business across the segment. We are seeking a high-potential leader who can ...

Clarivate

Customer Success Manager - IP

Tempe, AZ

Clarivate is seeking a dynamic Customer Success Manager (CSM) to join our esteemed global Customer Success team. In this role, you will be involved in ensuring Clarivate's products and services ...

Clarivate

Senior Paralegal

Ann Arbor, MI · Hybrid

We are looking for a Senior Paralegal to join our Team supporting global governance initiatives across the Clarivate organization. This is an exciting opportunity to work on high-impact corporate ...

Clarivate

Director, Bid Proposal

Philadelphia, PA · On-site

As Director, Bid Proposal - Academia & Government , you'll take the lead in shaping how Clarivate wins complex, high-value business across the segment. We are seeking a high-potential leader who can ...

Clarivate

Senior Paralegal

Philadelphia, PA · Hybrid

We are looking for a Senior Paralegal to join our Team supporting global governance initiatives across the Clarivate organization. This is an exciting opportunity to work on high-impact corporate ...

Clarivate

Senior Paralegal

Alexandria, VA · Hybrid

We are looking for a Senior Paralegal to join our Team supporting global governance initiatives across the Clarivate organization. This is an exciting opportunity to work on high-impact corporate ...

Clarivate

Director, Bid Proposal

Philadelphia, PA · Hybrid

As Director, Bid Proposal - Academia & Government , you'll take the lead in shaping how Clarivate wins complex, highvalue business across the segment. We are seeking a high-potential leader who can ...

Clarivate

Customer Success Manager - IP

Ann Arbor, MI · On-site

Customer Success Manager Clarivate is seeking a dynamic Customer Success Manager (CSM) to join our esteemed global Customer Success team. In this role, you will be involved in ensuring Clarivate ...

Clarivate Analytics

Senior Paralegal

Alexandria, VA · Hybrid

We are looking for a Senior Paralegal to join our Team supporting global governance initiatives across the Clarivate organization. This is an exciting opportunity to work on high-impact corporate ...

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How much do clarivate jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for clarivate in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What kind of jobs are available at Clarivate?

Clarivate offers a range of jobs including roles in research, data analysis, software development, sales, marketing, and customer support. Positions often require skills in data management, technology tools, and industry-specific knowledge, with opportunities across various departments and experience levels.

What are the key skills and qualifications needed to thrive in the Clarivate position, and why are they important?

To thrive at Clarivate, you need a solid foundation in data analysis, research methodology, and industry-specific knowledge, often supported by a relevant degree in science, technology, or business. Familiarity with proprietary research databases, analytics software, and citation management tools is highly valued. Strong communication, critical thinking, and collaboration skills set top performers apart in client-facing or team-based projects. These competencies ensure the delivery of actionable insights, high-quality research, and effective client support in a dynamic, knowledge-driven environment.

Is Clarivate a good place to work?

Clarivate is considered a reputable employer in the information services industry, offering roles that often involve data analysis, research, and technology tools. Employee experiences vary, but the company provides opportunities for professional development and a collaborative work environment. Factors such as job role, location, and individual expectations influence overall satisfaction.

What jobs pay 500,000 a year in the US?

High-paying jobs that can reach or exceed $500,000 annually include executive roles such as CEOs, CFOs, and other C-suite positions, as well as successful investment bankers, hedge fund managers, and certain specialized medical professionals like neurosurgeons. These roles typically require extensive experience, advanced skills, and often involve leadership, performance-based bonuses, or profit sharing.

What is a Clarivate job?

A Clarivate job refers to a role at Clarivate, a global company that provides data, insights, and analytics to support innovation in various industries. Employees at Clarivate work in fields such as technology, research, intellectual property, and data analysis. The company offers careers in software development, content creation, customer support, and business strategy. Clarivate focuses on helping organizations make informed decisions through advanced information and analytics solutions.

What career advancement opportunities are available for employees at Clarivate?

Clarivate offers a variety of career growth paths for employees, including roles in research, analytics, technology, client services, and leadership. As you gain experience, you may move into project management, specialize in a technical area, or assume a client-facing consulting or advisory role. The company encourages professional development through internal training, mentorship programs, and tuition assistance for advanced degrees. Many team members also have the opportunity to collaborate globally, which can broaden their expertise and open doors to international assignments.

What jobs pay 10,000 a month without a degree?

Jobs that can pay $10,000 a month without a degree often include roles such as sales managers, real estate brokers, commercial pilots, or skilled trades like electricians and plumbers, especially with experience and certifications. These positions typically require strong skills, industry knowledge, and sometimes licensing, but not necessarily a college degree.
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Clarivate jobs near you
Infographic showing various Clarivate job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, and 4% Part Time. Highlights an 44% Physical, 33% Hybrid, and 23% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Customer Success Manager - IP

Clarivate

Ann Arbor, MI • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 6 days ago

Job description

Clarivate is seeking a dynamic Customer Success Manager (CSM) to join our esteemed global Customer Success team. In this role, you will be involved in ensuring Clarivate's products and services deliver on what is promised, ensuring that customers fully utilize the products and services to achieve Return on Investment, as well as providing optimal customer experience. You will have a foundational understanding of the industry and will work to gain basic product knowledge and an understanding of your assigned Customer's needs, dedicated to fostering their success and supporting their needs. Serving as a conduit between customers and the wealth of resources and services at their disposal, the CSM enriches the customer journey, ensuring alignment with their objectives.
You will add value and build trusting, lasting relationships with our top customers by applying industry and product knowledge, relevant experience, and a deep understanding of your customer's mission and objectives. Utilizing your strong attention to detail, you will identify early indicators of account risk and proactively mitigate and escalate to leadership when necessary. If this sounds like an opportunity you are interested in, then we would love to talk to you!
About You - experience, education, skills, and accomplishments
  • Bachelors' degree or equivalent relevant work experience related to the job, preferably Intellectual Property
  • 5+ years of experience working with customer success or relationship management
  • Experience with Intellectual Property products or services

It would be great if you also had...
  • Extensive experience in Intellectual Property management
  • Exceptional written and verbal communication skills, coupled with strong interpersonal abilities to interact professionally with diverse personalities and cultures, fostering resolution and robust relationships
  • Outstanding investigative and problem-solving skills, adept at analyzing, comparing, evaluating, reconciling, and organizing data
  • Proven ability to engage effectively at all organizational levels and ensure the fulfillment of commitments
  • Familiar with using Customer Success software platforms (e.g., Salesforce.com), with the capability to define and establish goals based on customer needs and business capabilities, and to develop and execute comprehensive customer account success and engagement plans
  • Skilled at identifying insights during customer interactions and strategically aligning them with goals, success criteria, and the products or services outlined in the role
  • Proficient in Microsoft Office, particularly PowerPoint, with the ability to create clear and digestible presentations.

What will you be doing in this role?
  • Become a trusted advocate/advisor to customers: gain insight, offer recommendations, manage expectations and provide the support needed to attain defined outcomes
  • Deliver an exceptional customer experience: ensure customers are deriving value from products and services; work with colleagues across the organization to ensure swift issue resolution
  • Oversee customer training and implement adoption strategies to maximize usage, satisfaction, and ROI by collaborating with key customer contacts to develop training plans and schedules, and coordinating with the Clarivate training team to ensure all customer training needs are met.
  • Drive growth: secure the existing business and identify expansion opportunities across the range of products and services offered by Clarivate
  • Proactive outreach to customers: Develop customer ready presentations in accordance with Clarivate branding, send prescribed outreach to appropriate customers, and utilize social platforms to identify potential new users.
  • Provide high-level governance and operational oversight: establish and maintain effective internal working relationships by coordinating with geographically distributed virtual matrix teams across multiple business verticals and functions, including Sales, Finance, Product Management, Product Marketing, Software Support, Professional Services, and Customer Service; conduct internal reviews with relevant stakeholders to ensure continuous customer focus, commitment and engagement
  • Deliver regular business reviews: collaborate with Sales and other internal partners to coordinate and deliver regular reviews of progress against documented goals, priorities, and success criteria to key customer operational contacts and decision-makers
  • Support the Customer Success mission: assist Customer Success leadership by identifying, leading, and reporting on key initiatives to further the mission and expansion of Customer Success within Clarivate
  • Partner and Mentor: support goal of best-in-class team by sharing knowledge in areas of expertise; provide input to leadership on areas of potential improvement

About the Team
In this pivotal role, the CSM collaborates closely with our Sales, Product Management, Professional Services, Finance, Operations, Marketing, and other Customer Success teams. This position is a highly collaborative role reporting to the Director of Customer Success.
Hours of Work
  • Full time, permanent
  • Although duties are typically performed during normal business hours, occasional off-hours may be required
  • Up to 25% travel is required; Customer Travel & Represent Clarivate at trade events as deemed appropriate by management
  • This is a hybrid position working 2 days a week in one of our Clarivate offices in the United States

Compensation - US Only
The expected base salary for this position is $80,000 - $105,000 USD per year. This role is eligible for bonus earnings. Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors.
In addition to a competitive remuneration package, you will be eligible to participate in a benefits package that includes medical, dental, prescription drug, life insurance, 401k with match, long term disability coverage, vacation, sick time, volunteer time, discount programs, and many more.
#LI-LP
#LI-Hybrid
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

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