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Claims Jobs in Raleigh, NC (NOW HIRING)

Erie Insurance Group

Claims Facilitator

Cary, NC · On-site

Claims Facilitator Under minimal supervision, settles claims within limits of authority. This is an in-office position, reporting to ERIE's Cary, NC office with hybrid flexibility. Hours are Monday ...

Marpai Administrators LLC

Claims Processor

Raleigh, NC · On-site

$16.50 - $21/hr

The Claims Processor will be responsible to for reviewing claims for accuracy, completeness, and eligibility. The Claims Processor is responsible to adjudicate claims, complete work assignments and ...

Marpai Administrators LLC

Claims Processor

Cary, NC · Remote

$24 - $30/hr

The Claims Processor will be responsible to for reviewing claims for accuracy, completeness, and eligibility. The Claims Processor is responsible to adjudicate claims, complete work assignments and ...

Erie Insurance

Claims Facilitator

Cary, NC · Hybrid

$40K - $64K/yr

Casualty Claims Division Department of Position: Zone Operations Dept Work from: Raleigh Branch Office Salary Range: $40,121.00 - $64,090.00 * salary range is for this level and may vary based on ...

NC League of Municipalities

Claims Asst II

Raleigh, NC · On-site

$18.25 - $23/hr

Claims Admin II The NC League of Municipalities is seeking a Claims Admin II to provide clerical and administrative support within the claims department. This position focuses on handling claim ...

Erie Insurance

Claims Facilitator

Cary, NC · On-site

$40K - $64K/yr

Casualty Claims Division Department of Position: Zones Dept Work from: Branch Office Salary Range: $40,121.00 - $64,090.00 * salary range is for this level and may vary based on actual level of role ...

Erie Insurance

Claims Facilitator

Cary, NC

$40K - $64K/yr

Casualty Claims Division Department of Position: Zones Dept Work from: Branch Office Salary Range: $40,121.00 - $64,090.00 * salary range is for this level and may vary based on actual level of role ...

Erie Insurance

Claims Facilitator

Cary, NC · On-site

$40K - $64K/yr

Casualty Claims Division Department of Position: Zones Dept Work from: Branch Office Salary Range: $40,121.00 - $64,090.00 * salary range is for this level and may vary based on actual level of role ...

Sedgwick

Claims Representative , Auto

Raleigh, NC · On-site

$50K - $55K/yr

To analyze and process low to mid-level auto and transportation claims. ESSENTIAL RESPONSIBLITIES MAY INCLUDE * Processes auto property damage and lower level injury claims; assesses damage, makes ...

Sedgwick

Claims Representative, Auto

Raleigh, NC · On-site

$50K - $55K/yr

To analyze and process low to mid-level auto and transportation claims. ESSENTIAL RESPONSIBLITIES MAY INCLUDE * Processes auto property damage and lower level injury claims; assesses damage, makes ...

Iatinsurancegroup

Claims Major Case Director

Raleigh, NC · On-site +1

$92K - $130K/yr

This role is a true complex claims handling role that is tasked with managing those claims that are most complex and have the greatest financial exposure under our commercial liability policies.The ...

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All JobsClaims JobsClaims Jobs in Raleigh, NC

Claims information

See Raleigh, NC salary details

$29.6K

$62.8K

$87.5K

How much do claims jobs pay per year?

As of Jul 13, 2026, the average yearly pay for claims in Raleigh, NC is $62,805.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $73,400.00 per year, depending on experience, location, and employer.

What are claims jobs?

Claims jobs involve handling and processing insurance claims for customers who have experienced a loss or damage covered by their insurance policy. Professionals in these roles evaluate, investigate, and determine the validity of claims, calculate appropriate payouts, and ensure that all procedures comply with company policies and regulations. They work closely with policyholders, adjusters, and sometimes legal professionals to resolve claims efficiently and fairly.

What are the key skills and qualifications needed to thrive in a Claims role, and why are they important?

To thrive in a Claims role, you need strong analytical abilities, attention to detail, and a solid understanding of insurance policies, typically supported by a relevant degree or prior experience in insurance or finance. Familiarity with claims management software, industry regulations, and, in some cases, certifications like the Associate in Claims (AIC) are highly beneficial. Excellent communication, negotiation, and problem-solving skills help you effectively manage client expectations and resolve disputes. These skills ensure accurate claim assessments, regulatory compliance, and superior customer service in a fast-paced environment.

What is the difference between Claims vs Claims Adjuster?

AspectClaimsClaims Adjuster
CredentialsVaries; often includes insurance knowledge, certificationsRequires licensing, certifications like AIC, CPCU
Work EnvironmentOffice, remote, or field work in insurance companiesField and office work assessing claims
Industry UsageBroad term covering all types of claims processingSpecific role within insurance companies handling claim evaluations
Search IntentGeneral claims processing rolesClaims evaluation and settlement roles

Claims is a broad term encompassing all activities related to processing insurance claims, while Claims Adjuster specifically refers to professionals who evaluate and settle these claims. The Adjuster role involves detailed assessment, often requiring licensing and certifications, and typically includes fieldwork. Understanding these differences helps job seekers target the right positions within the insurance industry.

What are some common challenges faced by claims professionals, and how can they be addressed?

Claims professionals often navigate high workloads, tight deadlines, and complex cases that require thorough investigation and documentation. Dealing with emotional claimants and ensuring compliance with regulations can add additional pressure. Building strong time management skills, staying updated on policy changes, and utilizing available technology can help manage these challenges effectively. Team collaboration and continuous training are also key strategies for successfully navigating the demands of a claims role.
What are the most commonly searched types of Claims jobs in Raleigh, NC? The most popular types of Claims jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Claims jobs? Cities near Raleigh, NC with the most Claims job openings:
Claims jobs near you
Infographic showing various Claims job openings in Raleigh, NC as of July 2026, with employment types broken down into 85% Full Time, 11% Part Time, 1% Temporary, and 3% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $62,805 per year, or $30.2 per hour.
Claims Facilitator

Claims Facilitator

Erie Insurance Group

Cary, NC • On-site

Other

This job post has expired today. Applications are no longer accepted.

Erie Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 82 frontline employees who took The Breakroom Quiz

53rd of 281 rated insurance

Job description

Claims Facilitator

Under minimal supervision, settles claims within limits of authority. This is an in-office position, reporting to ERIE's Cary, NC office with hybrid flexibility. Hours are Monday - Friday, 8:00 am - 4:30 pm. The selected candidate will be required to obtain appropriate licensing within 45 days.

Duties and Responsibilities:

  • Processes first party automobile, third party clear liability automobile and low severity property claims within limits of authority.
  • Contacts Policyholders and/or claimants, verifies coverage, sets reserves, sets up and/or issues payment using ERIE's approved payment methods, and settles claims.
  • Establishes contact with all parties involved in the claim in accordance with ERIE's expectations.
  • Handles inquiries from Policyholders, Agents, insurance carriers, claimants and others.
  • Enters loss information into claims system.
  • Prepares correspondence, forms and related materials.
  • Reviews all pending claims/activities on a regular basis.
  • Provides support for property claims during periods of heavy volume.

Capabilities:

  • Self-Development
  • Collaborates
  • Cultivates Innovation
  • Instills Trust
  • Decision Quality
  • Values Diversity
  • Nimble Learning
  • Customer Focus
  • Optimizes Work Processes
  • Ensures Accountability
  • Detail Orientation
  • Information Management Skills
  • Job-Specific Knowledge

Qualifications:

Minimum Educational and Experience Requirements: High school diploma or GED and one year of related claims handling, customer service, or clerical experience required; or equivalent educational experience required. Bachelor's or Associate's degree preferred. Additional Experience Pursuit of general insurance education preferred. Designations and/or Licenses Obtain appropriate licenses as required by state within 45 days of employment in the role for external applicants and 90 days of employment in the role for internal applicants.

Physical Requirements: Driving; Rarely Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%) Climbing/accessing heights; Rarely Ability to move over 50 lbs using lifting aide equipment; Rarely Lifting/Moving 0-20 lbs; Rarely Lifting/Moving 20-50 lbs; Rarely Pushing/Pulling/moving objects, equipment with wheels; Rarely

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