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Claims Representative Jobs in Oregon (NOW HIRING)

Capitol Bridge, LLC.

$75/hr

The Claims Review Position will play a crucial role in the Florida Statewide Health Plan Claim ... The requirements listed are representative of the knowledge, skill, and/or ability required.

New

Allcat Claims Service

Claims Examiner

OR · On-site +1

Allcat Claims Service, LLC To know more, visit us at Position Summary This is an intermediary level examiner position within Allcat's Flood program. This is a predominantly Flood QA review position ...

Aston Carter

Claims Assistant

Portland, OR · On-site

$22/hr

Claims Assistant The Claims Assistant provides high-quality warranty registration and warranty ... Establish and maintain positive, productive relationships with sales representatives, roofing ...

Western Partitions

Claims Assistant

Wilsonville, OR · On-site

$19.50 - $24.50/hr

Claims Assistant Western Partitions, Inc. (WPI) is one of the largest and most reputable interior ... Act as the alternate Designated Employer Representative (DER) for WPI's Drug and Alcohol Testing ...

New

Western Partitions, Inc.

Claims Assistant

Wilsonville, OR · On-site

$19.50 - $24.50/hr

Claims Assistant Western Partitions, Inc. (WPI) is one of the largest and most reputable interior ... Act as the alternate Designated Employer Representative (DER) for WPI's Drug and Alcohol Testing ...

Western Partitions, Inc.

Claims Assistant

Wilsonville, OR

$19.50 - $24.50/hr

Claims Assistant Western Partitions, Inc. (WPI) is one of the largest and most reputable interior ... Act as the alternate Designated Employer Representative (DER) for WPI's Drug and Alcohol Testing ...

New

Western Partitions, Inc.

Claims Assistant

Wilsonville, OR · On-site

$19.50 - $24.50/hr

Claims Assistant Western Partitions, Inc. (WPI) is one of the largest and most reputable interior ... Act as the alternate Designated Employer Representative (DER) for WPI's Drug and Alcohol Testing ...

New

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All JobsClaims Representative JobsClaims Representative Jobs in Oregon

Claims Representative information

See Oregon salary details

$12

$25

$44

How much do claims representative jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for claims representative in Oregon is $25.51, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $28.99 per hour, depending on experience, location, and employer.

What is a claims representative?

Claims representatives typically work for insurance companies. They investigate claims made by policyholders to corroborate the accuracy of the filing and determine payouts and reimbursements. As a claims representative, you interview customers and process all paperwork related to the claims. Claims representatives work in all types of insurance industries, including life, property, auto, and workers compensation.

What does a claims representative do?

A Claims Representative is responsible for managing insurance claims from start to finish. They review claim applications, investigate the circumstances of each claim, communicate with policyholders and witnesses, and determine the validity and amount of each claim. Their goal is to ensure fair and timely settlements in accordance with policy terms and regulations. They often work for insurance companies, government agencies, or third-party administrators.

What are the key skills and qualifications needed to thrive as a claims representative?

To thrive as a Claims Representative, you need strong analytical skills, attention to detail, and a background in insurance or a related field, often supported by a high school diploma or higher education. Familiarity with claims management software, customer relationship management (CRM) systems, and sometimes industry certifications like AIC (Associate in Claims) are typically required. Excellent communication, empathy, and problem-solving abilities help a Claims Representative provide effective customer service and resolve disputes. These skills ensure accurate claim processing, customer satisfaction, and compliance with industry standards.

How do claims representatives typically handle challenging or complex claims cases?

Claims Representatives often encounter cases that require thorough investigation and careful judgment. When handling complex claims, they collaborate closely with policyholders, adjusters, legal teams, and sometimes external experts to gather all necessary information and documentation. Clear communication, strong organizational skills, and attention to detail are essential for ensuring claims are processed accurately and fairly. Many companies also provide ongoing training and mentorship to help Claims Representatives navigate difficult cases and stay updated on industry regulations.

What is the difference between Claims Representative vs Claims Adjuster?

AspectClaims RepresentativeClaims Adjuster
CredentialsHigh school diploma or equivalent; some roles may require insurance licensesHigh school diploma; often requires state licensing or certifications
Work EnvironmentOffice settings, customer service interactions, claims processingField work, inspecting damages, interviewing claimants and witnesses
Industry UsageInsurance companies, government agenciesInsurance companies, third-party administrators
Common Search/ComparisonClaims Representative vs Claims Adjuster

Claims Representatives primarily handle customer interactions and process claims within an office environment, focusing on policy details and customer service. Claims Adjusters often conduct field inspections, assess damages, and determine claim payouts. While both roles require insurance knowledge and sometimes licensing, Claims Adjusters typically perform more investigative work, whereas Claims Representatives focus on customer communication and claim processing.

Do you need a degree to be a claims representative?

A claims representative typically does not need a college degree, but employers often prefer candidates with a high school diploma or equivalent. Relevant skills such as communication, attention to detail, and knowledge of insurance policies are important, and some roles may require industry certifications or training programs.

Is insurance claims a stressful job?

Claims representatives often handle complex cases and work under deadlines, which can lead to stress. The job requires strong communication skills and attention to detail, and workload fluctuations may also contribute to stress levels.
More about Claims Representative jobs

What are the most commonly searched types of Claims Representative jobs in Oregon?

The most popular types of Claims Representative jobs in Oregon are:

What are popular job titles related to Claims Representative jobs in Oregon?

For Claims Representative jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Claims Representative jobs in Oregon look for?

The top searched job categories for Claims Representative jobs in Oregon are:

What are popular job titles related to Claims Representative jobs in OR?

For Claims Representative jobs in OR, the most frequently searched job titles are:

Claims Representative jobs near you
Infographic showing various Claims Representative job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $53,054 per year, or $25.5 per hour.

General Liability Claim Representative

The Whiteside Agency

Lake Oswego, OR • On-site

$67K - $110K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 12 days ago

Job description

Who Are We?

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category
ClaimCompensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range$67,000.00 - $110,600.00
Target Openings
2
What Is the Opportunity?
Be the Hero in Someone's Story
When life throws curveballs - storms, accidents, unexpected challenges - YOU become the beacon of hope that guides our customers back to stability. At Travelers, our Claims Organization isn't just a department; it's the beating heart of our promise to be there when our customers need us most.
As a Claim Rep, you will be responsible for managing, evaluating, and processing claims in a timely and accurate manner.
In this detail-oriented and customer focused role, you will work closely with insureds to ensure claims are resolved efficiently while maintaining a high level of professionalism, empathy, and service throughout the claims handling process.
As of the date of this posting, Travelers anticipates that this posting will remain open until September 9th, 2026.What Will You Do?

  • Provide quality claim handling of General Liability claims including customer contacts, coverage, investigation, evaluation, reserving, negotiation, and resolution in accordance with company policies, compliance, and state specific regulations.

  • Communicate with policyholders, claimants, providers, and other stakeholders to gather information and provide updates.

  • Determine claim eligibility, coverage, liability, and settlement amounts.

  • Ensure accurate and complete documentation of claim files and transactions.

  • Identify and escalate potential fraud or complex claims for further investigation.

  • Coordinate with internal teams such as investigators, legal, and customer service, as needed.

What Will Our Ideal Candidate Have?

  • Bachelor's Degree.

  • Three years of experience in insurance claims, preferably General Liability claims.

  • Experience with claims management and software systems.

  • Strong understanding of insurance principles, terminology with the ability to understand and articulate policies.

  • Strong analytical and problem-solving skills.

  • Proven ability to handle complex claims and negotiate settlements.

  • Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants.

What is a Must Have?
  • One-year bodily injury liability claim handling experience, or one year of liability claim experience, or successful completion of Travelers Claim Representative training program.
What Is in It for You?
  • Health Insurance:Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
  • Retirement:Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off:Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program:The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement:We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

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