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Claims Manager Jobs in Decatur, GA (NOW HIRING)

VSC Claims Supervisor - Remote

Atlanta, GA · On-site +1

$70K - $75K/yr

Proficiency in using claims management systems and software. * Strong problem-solving and decision-making abilities. * Ability to work independently and collaboratively in a team environment. High ...

This role will balance management responsibilities and individual contributor responsibilities when ... Implement and maintain best practices for claims handling, including claim intake, investigation ...

Responsibilities The Claims Manager will supervise and direct work of claims team responsible for the handling of the NY labor law and construction claims. This role will monitor conformance of ...

Responsibilities The Claims Manager will supervise and direct work of claims team responsible for the handling of the NY labor law and construction claims. This role will monitor conformance of ...

The Claims Manager will supervise and direct work of claims team responsible for the handling of the NY labor law and construction claims. This role will monitor conformance of claims personnel to ...

As Claims Manager, you will guide and inspire your team to deliver bestinclass claim outcomes, ensuring alignment with company and industry standards. You will play a pivotal role in driving quality ...

Claims Assistant

Atlanta, GA

$18 - $22.75/hr

Claims Assistant Responsible for providing support and expertise as needed while assisting the Claims Management in overseeing all operations and functions; for assisting Claims Adjusters in sending ...

As the Assistant Vice President of Aviation Claims at Starr Insurance, you will be responsible for the strategic oversight and management of a broad array of general aviation, complex risk, and major ...

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Showing results 1-20

Claims Manager information

See Decatur, GA salary details

$34.2K

$85.8K

$135.7K

How much do claims manager jobs pay per year?

As of May 30, 2026, the average yearly pay for claims manager in Decatur, GA is $85,782.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,400.00 and $102,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claims Manager, and why are they important?

To thrive as a Claims Manager, you need expertise in insurance policies, risk assessment, and claims processing, usually supported by a degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance tools, and industry certifications such as AIC (Associate in Claims) is typically required. Strong analytical thinking, negotiation skills, and effective communication help you manage complex cases and lead teams successfully. These skills and qualities are vital for ensuring accurate claims resolution, minimizing financial loss, and maintaining client trust.

How does a Claims Manager typically balance the demands of high case volumes with ensuring thorough and accurate claim assessments?

Claims Managers often face the challenge of managing a large number of claims while maintaining quality and compliance. To address this, they implement efficient workflows, delegate tasks among team members, and use claims management software to automate routine processes. Regular team meetings and performance tracking help ensure that each claim is processed accurately and within regulatory timelines. Strong organizational skills and effective communication are key to balancing these demands and supporting both claimants and internal stakeholders.

What does a Claims Manager do?

A Claims Manager oversees the processing and resolution of insurance claims within an organization. Their responsibilities include evaluating claims, ensuring compliance with company policies and legal regulations, and managing a team of claims adjusters or examiners. Claims Managers work to ensure claims are handled efficiently and fairly, often acting as a point of escalation for complex or disputed cases. They also analyze data to improve claims processes and mitigate risk. Effective communication and leadership skills are essential in this role.

What job makes $10,000 a month without a degree?

Claims managers typically do not earn $10,000 a month without a degree; high earnings in this field usually require extensive experience and industry knowledge. Jobs that can pay this amount without a degree often include sales, real estate, or entrepreneurship, but they depend heavily on individual performance and skills. Certifications or specialized training may enhance earning potential in some roles, but high income without formal education is generally associated with sales or business ownership.

What is the difference between Claims Manager vs Claims Adjuster?

AspectClaims ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceUsually requires a high school diploma or bachelor’s degree, with certifications like AIC or CPCU preferred
Work EnvironmentOversees claims departments, manages teams, and develops policies within insurance companiesEvaluates individual claims, investigates damages, and determines settlement amounts
Employer & Industry UsageCommonly employed in insurance companies, handling claims processes and team managementFound in insurance firms, adjusting claims directly with policyholders and providers

In summary, Claims Managers oversee the claims process and manage teams, requiring leadership skills and industry certifications. Claims Adjusters focus on evaluating individual claims, investigating damages, and determining payouts. Both roles are essential in the insurance industry but differ in scope and responsibilities.

What are the most commonly searched types of Claims jobs in Decatur, GA? The most popular types of Claims jobs in Decatur, GA are:
What are popular job titles related to Claims Manager jobs in Decatur, GA? For Claims Manager jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Claims Manager jobs in Decatur, GA look for? The top searched job categories for Claims Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Claims Manager jobs? Cities near Decatur, GA with the most Claims Manager job openings:
NAM (North America) Claims TPA Manager

NAM (North America) Claims TPA Manager

American International Group, Inc.

Atlanta, GA • On-site

Full-time

Posted 12 days ago


AIG rating

8.4

Company rating: 8.4 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

102nd of 259 rated insurance


Job description

At AIG, we are reimagining the way we help customers to manage risk. Join us as a NAM (North America) Claims TPA Manager to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Claims TPA
This role will report to NAM Head of Claims TPA Management. This role is responsible to identify and mitigate AIG's risk related to third party claim administrators by ensuring effective control and oversight strategies are in place and consistently executed.
The position is the "go-to" source for the NAM business in relation to TPAs, through knowledge of the claims operational/technical processes and the AIG/TPA business relationships. The role requires the ability to balance the needs of multiple stakeholders, making sound decisions, utilizing your claims experience, judgment, and risk mitigation mindset. The role has ownership for key TPA performance outcomes for allocated TPAs, and day to day engagement and escalation resolution.
How you will create an impact
  • Lead TPA engagements for allocated TPAs to comply with AIG's Global Third-Party Risk Management Policy and Standards.
  • Lead the governance oversight/management of allocated NAM TPAs.
  • Work with Underwriting and Program Managers to secure renewals and new business opportunities for "unbundled business" through the use/approval of TPAs.
  • Drive due diligence requirements for TPA onboarding to include onsite competency evaluations to ensure TPA meets AIG fitness requirements.
  • Serve as an escalation point of contact for issue resolution that put the AIG customer/client experience at risk related to TPAs.
  • Partner with designated business groups in the management of client File Transfers (TPA to TPA Transfers/AIG to TPA or TPA to AIG).
  • Communicate and/or educate TPAs regarding applicable AIG claims procedures, protocols and claim handling expectations.
  • Evaluation of TPA performance through onsite operational audits, coordination with AIG's technical claim audits and TPA key claim performance metrics.
  • Drive TPA remediation activities/action plans as necessary to address poor performance.
  • Lead relationships with allocated TPAs.
  • Ensure accurate and timely responses / support to internal/external audits (PWC, State Regulatory, etc.)

What you'll need to succeed
  • Bachelor's degree preferred.
  • 10+ years of experience with TPA's in Commercial Claims Team Leadership/Management/Technical Claims Handling.
  • Relationship/Partnership/Account management background - a plus.
  • Strong claims and claims operational background.
  • Strong understanding of the insurance industry/market.
  • A record of providing outstanding claim service and customer service experience.
  • Excellent verbal and written communication skills with strong influencing communication skills.
  • Experience in conflict resolution, or the ability to de-escalate tense situations - comfortable in a role that requires negotiation.
  • Analytical skills, resourceful with the ability to search and find answers/market data as needed.
  • Results oriented, and able to work well under pressure.
  • Excellent organizational skills - very flexible with moving from project to project while keeping track of progress.
  • Proficiency with MS Office software, Excel and PowerPoint.

Ready to accelerate your career? We would love to hear from you.
Compensation for this position includes base salary and eligibility for a bonus in accordance with the terms of the applicable incentive plan. In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.
#LI-AIG #claimsprofessionals #InsuranceJobs #legalcareers #ClaimsAttorney #paralegaljobs #claimsexaminer #claimsadjuster #InsuranceCareers #TPAClaims #ClaimsTPA
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
Functional Area:
CL - Claims
AIG Claims, Inc.

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About AIG

Sourced by ZipRecruiter

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1919