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Claims Manager Jobs in Decatur, GA (NOW HIRING)

This role will balance management responsibilities and individual contributor responsibilities when ... Flexibility - you will need to be able to switch from claims handling to coaching and feedback

This role will balance management responsibilities and individual contributor responsibilities when ... Claims professional - you are knowledgeable and have a track record of success in commercial auto ...

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Claims Manager information

See Decatur, GA salary details

$34.2K

$85.8K

$135.7K

How much do claims manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for claims manager in Decatur, GA is $85,782.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,400.00 and $102,500.00 per year, depending on experience, location, and employer.

What does a claims manager do?

A Claims Manager oversees the processing and resolution of insurance claims within an organization. Their responsibilities include evaluating claims, ensuring compliance with company policies and legal regulations, and managing a team of claims adjusters or examiners. Claims Managers work to ensure claims are handled efficiently and fairly, often acting as a point of escalation for complex or disputed cases. They also analyze data to improve claims processes and mitigate risk. Effective communication and leadership skills are essential in this role.

What skills and qualifications are needed to be a claims manager?

To thrive as a Claims Manager, you need expertise in insurance policies, risk assessment, and claims processing, usually supported by a degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance tools, and industry certifications such as AIC (Associate in Claims) is typically required. Strong analytical thinking, negotiation skills, and effective communication help you manage complex cases and lead teams successfully. These skills and qualities are vital for ensuring accurate claims resolution, minimizing financial loss, and maintaining client trust.

How does a claims manager balance high case volumes with thorough and accurate claim assessments?

Claims Managers often face the challenge of managing a large number of claims while maintaining quality and compliance. To address this, they implement efficient workflows, delegate tasks among team members, and use claims management software to automate routine processes. Regular team meetings and performance tracking help ensure that each claim is processed accurately and within regulatory timelines. Strong organizational skills and effective communication are key to balancing these demands and supporting both claimants and internal stakeholders.

What is the difference between Claims Manager vs Claims Adjuster?

AspectClaims ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceUsually requires a high school diploma or bachelor’s degree, with certifications like AIC or CPCU preferred
Work EnvironmentOversees claims departments, manages teams, and develops policies within insurance companiesEvaluates individual claims, investigates damages, and determines settlement amounts
Employer & Industry UsageCommonly employed in insurance companies, handling claims processes and team managementFound in insurance firms, adjusting claims directly with policyholders and providers

In summary, Claims Managers oversee the claims process and manage teams, requiring leadership skills and industry certifications. Claims Adjusters focus on evaluating individual claims, investigating damages, and determining payouts. Both roles are essential in the insurance industry but differ in scope and responsibilities.

How much do claims managers make in the US?

Claims managers in the US typically earn a median annual salary of around $80,000 to $100,000, with experienced professionals and those in senior roles earning over $120,000. Salaries vary based on location, industry, and level of experience, and many claims managers hold certifications such as the CPCU or ARM to advance their careers.

What is the role of a claims manager?

A claims manager oversees the processing and settlement of insurance claims, ensuring accuracy and compliance with policies. They evaluate claim validity, coordinate with adjusters and clients, and may use claims management software to streamline operations.

What are the most commonly searched types of Claims jobs in Decatur, GA?

The most popular types of Claims jobs in Decatur, GA are:

What are popular job titles related to Claims Manager jobs in Decatur, GA?

For Claims Manager jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Claims Manager jobs in Decatur, GA look for?

The top searched job categories for Claims Manager jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Claims Manager jobs?

Cities near Decatur, GA with the most Claims Manager job openings:

Infographic showing various Claims Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $85,782 per year, or $41.2 per hour.

Insurance Claims and Risk Manager

Flatiron Construction Corp

Alpharetta, GA • On-site

$155K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago


Job description

Overview

Are you a detail-oriented leader with a knack for problem-solving? As an Insurance Claims and Risk Manager, you will be at the forefront of safeguarding our organization against potential losses while ensuring compliance and efficiency in our claims process. Your strategic oversight will not only help in managing and coordinating risk and insurance programs but also in mitigating risks that could lead to injury, property loss or legal liabilities. Collaborate with industry experts and committed teams to navigate complex insurance claims .

Join the $4.6B SR 400 Express Lanes project in Atlanta-one of the largest roadway projects in the United States-delivered through a public-private partnership led by FlatironDragados and ACCIONA. This landmark infrastructure program includes the design, construction, and long-term operation and maintenance of the corridor over 50 years, transforming a critical transportation route and supporting mobility in one of the nation's fastest-growing regions.

What you will be doing
  • Manages claims procedures by collaborating with internal and external stakeholders, including insurance carriers, brokers, attorneys, corporate Safety, and the business operations team to ensure timely and accurate resolution. 
  • Selects and works with external legal counsel on litigated insured claims to ensure accurate and timely responses to requests. Reviews company data and documents to ensure compliance with agency requests. 
  • Reviews insurance billing and invoice documents to ensure correct company coding for accurate and timely payment. Tracks billing and payable accounts to identify and report erosion of insurance deductibles. 
  • Supports the project bid review team by providing expert guidance on insurance coverage needs and potential risk factors. Works closely with insurance brokers and the project bid review committee to understand the full scope of construction projects and identify possible risk factors for review. 
  • Develops, maintains, and distributes reports on loss runs, loss rates, litigation status, and resolutions to Safety and Operations leadership, as needed. Reports all insurance claims to carriers daily. 
  • Identifies cost control measures and savings opportunities, and tracks trend analysis to support companywide insurance claims. 
What we are looking for
  • Bachelor's Degree, required.
  • Minimum 7+ years experience with construction insurance, claims management or related experience.
  • Demonstrated experience handling general liability, builder's risk, and other construction-related insurance claims.
  • Strong knowledge of risk management principles and claims administration.
  • Construction project experience is strongly preferred, or claims experience specific to heavy civil/construction projects.
  • Construction Risk & Insurance Specialist (CRIS) highly regarded. 
  • Clear verbal, written and presentation skills needed.  
  • Strong negotiator and comfortable with conflict. Able to mediate discussions between the business field and claim stakeholders.  
  • Takes personal ownership over tasks, within authority as outlined by manager.  
  • Developed knowledge of corporate insurance coverage options and contract policy language.  
  • Sharp analytical skills to identify trends in data and recommend mitigation solutions to achieve Company and program objectives.  
  • Multi-tasks and communicates effectively in a fast-paced environment with strong organizational and process-oriented skill and ability.  
  • Growing delegation skills ability to identify strengths and growth opportunities for direct reports to encourage and grow skills of team.  
Why work for us

Some of the benefits you may be eligible for as an employee are:

  • Comprehensive compensation package and paid time off program
  • Industry leading 401(k)/RRSP
  • Medical/Extended Health Care, Dental, Vision and/or Provincial Medical
  • Wellness benefits & Employee Assistance Program
  • Tuition Reimbursement Program

We are an EEO/ADA/Veterans employer.

Salary MinUSD $135,000.00/Yr.Salary MaxUSD $155,000.00/Yr.Employment Type: OTHER