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Claims Manager Jobs in Decatur, GA (NOW HIRING)

Casualty Manager

Atlanta, GA · On-site

$122/hr

Make your mark in Casualty Claims Our Claims teams are the proven problem solvers of choice for ... The Claims Manager is responsible for driving technical excellence, operational performance, and ...

Claims Manager FLSA Status: Exempt Location: McDonough, Georgia About the Role We are seeking an experienced Claims Adjuster to manage a caseload of auto liability claims from first notice of loss ...

The Casualty Claims Examiner will work alongside claims management, providing direction and oversight ensuring that compliance with best practices and state/local guidelines is achieved. In addition ...

Claims Manager FLSA Status: Exempt Location: McDonough, Georgia About the Role We are seeking an experienced Claims Adjuster to manage a caseload of auto liability claims from first notice of loss ...

Showing results 21-40

Claims Manager information

See Decatur, GA salary details

$34.2K

$85.8K

$135.7K

How much do claims manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for claims manager in Decatur, GA is $85,782.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,400.00 and $102,500.00 per year, depending on experience, location, and employer.

What does a claims manager do?

A Claims Manager oversees the processing and resolution of insurance claims within an organization. Their responsibilities include evaluating claims, ensuring compliance with company policies and legal regulations, and managing a team of claims adjusters or examiners. Claims Managers work to ensure claims are handled efficiently and fairly, often acting as a point of escalation for complex or disputed cases. They also analyze data to improve claims processes and mitigate risk. Effective communication and leadership skills are essential in this role.

What skills and qualifications are needed to be a claims manager?

To thrive as a Claims Manager, you need expertise in insurance policies, risk assessment, and claims processing, usually supported by a degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance tools, and industry certifications such as AIC (Associate in Claims) is typically required. Strong analytical thinking, negotiation skills, and effective communication help you manage complex cases and lead teams successfully. These skills and qualities are vital for ensuring accurate claims resolution, minimizing financial loss, and maintaining client trust.

How does a claims manager balance high case volumes with thorough and accurate claim assessments?

Claims Managers often face the challenge of managing a large number of claims while maintaining quality and compliance. To address this, they implement efficient workflows, delegate tasks among team members, and use claims management software to automate routine processes. Regular team meetings and performance tracking help ensure that each claim is processed accurately and within regulatory timelines. Strong organizational skills and effective communication are key to balancing these demands and supporting both claimants and internal stakeholders.

What is the difference between Claims Manager vs Claims Adjuster?

AspectClaims ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceUsually requires a high school diploma or bachelor’s degree, with certifications like AIC or CPCU preferred
Work EnvironmentOversees claims departments, manages teams, and develops policies within insurance companiesEvaluates individual claims, investigates damages, and determines settlement amounts
Employer & Industry UsageCommonly employed in insurance companies, handling claims processes and team managementFound in insurance firms, adjusting claims directly with policyholders and providers

In summary, Claims Managers oversee the claims process and manage teams, requiring leadership skills and industry certifications. Claims Adjusters focus on evaluating individual claims, investigating damages, and determining payouts. Both roles are essential in the insurance industry but differ in scope and responsibilities.

How much do claims managers make in the US?

Claims managers in the US typically earn a median annual salary of around $80,000 to $100,000, with experienced professionals and those in senior roles earning over $120,000. Salaries vary based on location, industry, and level of experience, and many claims managers hold certifications such as the CPCU or ARM to advance their careers.

What is the role of a claims manager?

A claims manager oversees the processing and settlement of insurance claims, ensuring accuracy and compliance with policies. They evaluate claim validity, coordinate with adjusters and clients, and may use claims management software to streamline operations.

What are the most commonly searched types of Claims jobs in Decatur, GA?

The most popular types of Claims jobs in Decatur, GA are:

What are popular job titles related to Claims Manager jobs in Decatur, GA?

For Claims Manager jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Claims Manager jobs in Decatur, GA look for?

The top searched job categories for Claims Manager jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Claims Manager jobs?

Cities near Decatur, GA with the most Claims Manager job openings:

Infographic showing various Claims Manager job openings in Decatur, GA as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $85,782 per year, or $41.2 per hour.

Inland Marine Claims Manager

American International Group, Inc.

Atlanta, GA • On-site

Full-time

Re-posted 28 days ago


AIG rating

8.4

Company rating: 8.4 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

120th of 311 rated insurance


Job description

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Inland Marine Claims Manager to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
The Inland Marine Claims Manager is a key leadership position responsible for the proactive management of the Inland Marine Claim proposition. The role serves as the operational and technical manager for the Inland Marine Claim team members as well as the representative of the inland marine claim proposition to internal inland marine business stakeholders and external customers / brokers.
  • Provide strong operational & technical leadership across Inland Marine Claims with direct managerial responsibility for all claim activity and handlers, including claim financial transactions (reserves and payments), vendor & litigation management, recovery, and claim resolution in accordance with Total Cost of Claim objectives
  • Promote and drive a proactive customer claim experience leveraging VBA, Shared Service Operations and complex technical claim expertise
  • Maintain & upskill Inland Marine claim team skills by supporting and providing technical training, keeping claim staff current with industry customs & practice and attracting / recruiting superior marine claim talent
  • Responsible for timely and accurate reporting of Major Inland Marine Claims and CAT losses
  • Review and implement corrective actions for continuous marine claims operational improvement identified through claim / business operational metrics in the MBR / QBR processes in conjunction with country / regional claim leaders
  • Establish and maintain strong ongoing relationships with Inland Marine underwriting & business stakeholders.
  • Develop and maintain relationships with Inland Marine customers & brokers
  • Responsible to identify and report on Inland Marine claim trends, lessons learned and risk management opportunities with relevant stakeholders (underwriting, actuarial, finance, risk management)

What you will need to succeed
  • Strong technical Inland Marine claim capability & expertise across 1st & 3rd party sub-lines of Inland Marine insurance
  • Proven people management and leadership skills.
  • Drive a culture that promotes excellence, collaboration,
  • Highly effective communicator (written, verbal, presentation, training)
  • Track record or demonstrated potential ability to identify/attract and develop talent
  • Ability to work with actuaries and underwriters on trends and loss identification
  • Identifies opportunities to improve process efficiency and ability to execute on transformation projects
  • Established strong relationships with customers and intermediaries
  • Demonstrated business acumen and skills
  • Inland Marine claim audit (internal and TPA) and catastrophe management experience

Ready to make a bigger impact? We look forward to reviewing your application.
We're proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
#LI-SR1
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
Functional Area:
CL - Claims
AIG Claims, Inc.

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About AIG

Sourced by ZipRecruiter

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1919