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Entry Level Claims Adjuster Jobs in Decatur, GA (NOW HIRING)

Entry Level Claims Adjuster information

See Decatur, GA salary details

$29.8K

$63.1K

$87.9K

How much do entry level claims adjuster jobs pay per year?

As of Sep 13, 2026, the average yearly pay for entry level claims adjuster in Decatur, GA is $63,080.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $73,700.00 per year, depending on experience, location, and employer.

What does an entry level claims adjuster do?

An entry level claims adjuster investigates insurance claims to determine the amount of money an insurance company should pay. They review policy details, collect information about the claim, interview involved parties, and inspect damages. Their job is to ensure all claims are handled fairly and in accordance with company guidelines. They also prepare reports and communicate their findings to clients and other parties involved.

What are the key skills and qualifications needed to thrive as an entry level claims adjuster, and why are they important?

To thrive as an Entry Level Claims Adjuster, you need strong analytical skills, attention to detail, and a foundational understanding of insurance concepts, often supported by a bachelor's degree or relevant experience. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC (Associate in Claims) are typical requirements. Excellent communication, negotiation, and customer service skills help build trust and resolve claims efficiently. These skills and qualities are crucial for accurately assessing claims, minimizing company risk, and ensuring customer satisfaction throughout the claims process.

What are some common challenges faced by entry level claims adjusters, and how can they effectively navigate them?

Entry level claims adjusters often encounter challenges such as managing a high caseload, learning to interpret complex policy language, and effectively communicating with policyholders who may be experiencing stressful situations. Balancing empathy with objectivity is essential, as is developing strong organizational skills to keep track of multiple claims. New adjusters can overcome these challenges by seeking guidance from experienced colleagues, taking advantage of ongoing training opportunities, and proactively asking questions to clarify procedures and expectations.

What is the difference between Entry Level Claims Adjuster vs Claims Examiner?

AspectEntry Level Claims AdjusterClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance licensesHigh school diploma; some positions may require insurance or claims certifications
Work EnvironmentField and office settings, investigating claims and inspecting damagesPrimarily office-based, reviewing and processing claims
Employer & Industry UsageInsurance companies, adjusting claims for auto, property, or health insuranceInsurance companies, focusing on reviewing claims for accuracy and compliance

The Entry Level Claims Adjuster and Claims Examiner roles both operate within the insurance industry, often requiring similar credentials and working environments. The main difference is that adjusters investigate and settle claims, often in the field, while examiners review claims in an office setting for accuracy. Both roles serve to ensure proper claims processing but differ in daily responsibilities and work locations.

Is it worth becoming an entry level claims adjuster?

Entry level claims adjusters evaluate insurance claims, often requiring strong communication, attention to detail, and knowledge of insurance policies. The role offers opportunities for career growth, industry certifications, and a stable work environment, making it a viable entry point into the insurance industry.

What are the most commonly searched types of Claims Adjuster jobs in Decatur, GA?

The most popular types of Claims Adjuster jobs in Decatur, GA are:

What are popular job titles related to Entry Level Claims Adjuster jobs in Decatur, GA?

For Entry Level Claims Adjuster jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Entry Level Claims Adjuster jobs in Decatur, GA look for?

The top searched job categories for Entry Level Claims Adjuster jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Entry Level Claims Adjuster jobs?

Cities near Decatur, GA with the most Entry Level Claims Adjuster job openings:

Infographic showing various Entry Level Claims Adjuster job openings in Decatur, GA as of September 2026, with employment types broken down into 1% Internship, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 83% Physical, 4% Hybrid, and 13% Remote job distribution, with an average salary of $63,080 per year, or $30.3 per hour.

Sr. Adjuster-Workers Comp Claims

Alpharetta, GA • On-site

CopperPoint Insurance Companies
Insurance Services • 201 - 500 employees

$64K - $83K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago


CopperPoint Insurance Companies rating

8.9

Company rating: 8.9 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Come build with us. Backed by a 100-year legacy, CopperPoint is a specialty insurance company with deep expertise in Workers' Compensation and a growing Property and Casualty offering. Now we are expanding into the Southeast with a brand-new presence in Alpharetta, Georgia, and this is your chance to help shape it from the ground up. At our core is a simple belief that has guided us for a century: people taking care of people.
We have an exciting opportunity for a Sr. Adjuster-Workers Comp Claims. In this role, you will leverage your knowledge and experience handling workers' compensation claims across Georgia, Florida, North Carolina, and South Carolina to analyze time-loss claims and determine compensability. You will adjudicate claims to ensure timely and accurate payment of indemnity and medical benefits in accordance with company standards and regulatory requirements, while establishing and maintaining action plans and reserves to support proactive, cost-effective claims management. Candidates residing within 50 miles of our Georgia office will work in a hybrid environment.
Job responsibilities:
  • Analyze and investigate indemnity claims to determine compensability decisions by interpreting and applying laws, rules, and regulations of workers' compensation.
  • Utilize all available resources as appropriate.
  • Build and maintain professional relationships with injured workers, policy holders, brokers and agents through proactive claim management and timely communications.
  • Appropriately document communications and claim management activities.
  • Develop, maintain and adhere to action plans and reserves on indemnity claims while proactively managing claims to resolution.
  • Establish and maintain cost drivers and data elements to ensure accurate NCCI and Medicare reporting.
  • Proactively manage claims in accordance with company standards and statutory requirements.
  • Ensure timely payment of indemnity and medical benefits.
  • Actively utilize all available cost containment measures and programs.
  • Identify settlement opportunities. Negotiate settlements with claimants and attorneys.
  • Conduct dispute resolution with claimants and attorneys. Testify at hearings when necessary.

Qualifications/Competencies:
  • Bachelor's degree (B.S. or B.A.) in business administration, communications, or a related field from an accredited four-year college or university is preferred.
  • This is not an entry-level position; all candidates must have at least three years of prior experience handling or adjusting workers' compensation claims.
  • Must have prior WC claims handling experience. The ideal candidate will have WC claims handling experience in all our targeted states of FL, GA, NC, SC, and will also have expertise for other eastern jurisdictions.
  • Excellent customer service skills, including initiative, mature judgment and discretion.
  • Strong technical workers' compensation knowledge with prior successful experience in workers' compensation and other commercial lines claims management environments.
  • Knowledge of Department of Insurance (DOI), NCCI, Department of Labor and Employment (CDLE) rules and regulations.
  • Ability to analyze, interpret and apply laws, rules and regulations pertaining to workers' compensation.
  • Ability to stay current with changes to statutory and industry rules and regulations, as well as company policies and procedures that may impact claims management.
  • Ability to set priorities, manage time, organize work and meet deadlines.

Benefits:
  • Employees and their families are eligible to participate in CopperPoint Insurance Companies benefit plans including medical, dental, vision, short-term disability, long-term disability, life insurance, a health savings account, a flexible spending account, and a 401k plan.
  • We provide some benefits at no cost to the employee (Basic Life Insurance and AD&D at two times an employee's annual salary, Short- and Long-term Disability coverage, and Employee Assistant Plan).
  • Employees will accrue 0.0769 hours of Paid Time Off (PTO) per paid hour, which may total 20 days a year. In addition, employees will also receive 10 paid holidays throughout the calendar year.

Founded in 1925, CopperPoint Insurance Companies is a leading provider of workers' compensation and commercial insurance solutions. With an expanded Line of insurance products and a growing ten-state footprint in the western United States, CopperPoint embodies stability for policyholders in Alaska, Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Utah, and Washington. CopperPoint Mutual Insurance Holding Company is the corporate parent of Arizona-based CopperPoint Insurance Companies, Alaska National Insurance Company, and other CopperPoint Insurance Entities.
CopperPoint's culture of compassion extends to the community through employee volunteerism, corporate matching, Board service, program sponsorships, and in-kind contributions. We empower employees by providing 12 hours of paid volunteer time annually and matching their personal contributions to the charities of their choice up to $500 per year. In 2020, CopperPoint employees reported 3,500 volunteer hours.
CopperPoint offers a competitive compensation package and comprehensive benefits package including major medical, dental, and vision and a wide range of competitive benefits programs, generous matching contributions to your 401(k) plan, generous paid time off, tuition reimbursement, and other education benefits and business casual dress. CopperPoint is an equal employment opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry or citizenship status, genetic information, pregnancy status, or any other characteristic protected by state, federal or local law. CopperPoint maintains a drug-free workplace.
#LI-Hybrid
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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