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Claims Manager Jobs in Virginia (NOW HIRING)

HITT Contracting, Inc.

Head of Claims

Falls Church, VA · On-site

Head of Claims The Senior Manager, Claims & Risk Management leads HITT's enterprise claims function across all property and casualty lines for HITT Contracting and its affiliated operating companies.

HITT Contracting, Inc.

Head of Claims

Falls Church, VA · On-site

Head of Claims The Senior Manager, Claims & Risk Management leads HITT's enterprise claims function across all property and casualty lines for HITT Contracting and its affiliated operating companies.

Dollartree

Director, Claims Litigation

Chesapeake, VA · On-site

The Director will manage a team of internal and external claims professionals handling a high-volume claim portfolio of open-litigated liability claims. Primary responsibility is to manage complex ...

Dollar Tree

Director, Claims Litigation

Chesapeake, VA · On-site

The Director will manage a team of internal and external claims professionals handling a high-volume claim portfolio of open-litigated liability claims. Primary responsibility is to manage complex ...

Brookfield

Director, Claims Triage

Richmond, VA · On-site

Director, Claims Triage Employment Type: Full-Time FLSA Status: Exempt Location: In-Office| Any ... Manage a team of 3 Senior Triage Specialists along with a Triage Team Lead who manages a team of 4 ...

HITT Contracting

Head of Claims

Falls Church, VA · On-site

$115 - $165/hr

Head of Claims The Senior Manager, Claims & Risk Management leads HITT's enterprise claims function across all property and casualty lines for HITT Contracting and its affiliated operating companies.

Odyssey

Senior Claims Specialist 1

Richmond, VA · On-site

This role manages claims involving bodily injury, property damage, product liability, contractual indemnity, additional insured issues, and other complex liability exposures. The Senior Claims ...

Kinsale Management, Inc

Claims Examiner

Richmond, VA · On-site

$73K - $90K/yr

Manage a variety of casualty claims under the guidance of a Claims Supervisor * Conduct and coordinate investigations across all phases of the claims process * Evaluate liability and exposure to ...

Xylem I LLC

Claims Intake Specialist

Virginia Beach, VA · On-site

$25/hr

Enter and maintain claim details, supporting documentation, notes, and status updates in the claims management system or designated tracking tools. * Ensure claim files are complete, organized, and ...

Xylem Tree Experts

Claims Intake Specialist

Norfolk, VA · On-site

$25/hr

Enter and maintain claim details, supporting documentation, notes, and status updates in the claims management system or designated tracking tools. * Ensure claim files are complete, organized, and ...

Xylem I LLC

Claims Intake Specialist

Norfolk, VA · On-site

$25/hr

Enter and maintain claim details, supporting documentation, notes, and status updates in the claims management system or designated tracking tools. * Ensure claim files are complete, organized, and ...

Kinsale Insurance

Claims Examiner

Richmond, VA

$73K - $90K/yr

Manage a variety of casualty claims under the guidance of a Claims Supervisor * Conduct and coordinate investigations across all phases of the claims process * Evaluate liability and exposure to ...

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Showing results 21-40

All JobsClaims JobsClaims Manager JobsClaims Manager Jobs in Virginia

Claims Manager information

See Virginia salary details

$34.7K

$87.1K

$137.8K

How much do claims manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for claims manager in Virginia is $87,108.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,400.00 and $104,100.00 per year, depending on experience, location, and employer.

What does a claims manager do?

A Claims Manager oversees the processing and resolution of insurance claims within an organization. Their responsibilities include evaluating claims, ensuring compliance with company policies and legal regulations, and managing a team of claims adjusters or examiners. Claims Managers work to ensure claims are handled efficiently and fairly, often acting as a point of escalation for complex or disputed cases. They also analyze data to improve claims processes and mitigate risk. Effective communication and leadership skills are essential in this role.

What skills and qualifications are needed to be a claims manager?

To thrive as a Claims Manager, you need expertise in insurance policies, risk assessment, and claims processing, usually supported by a degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance tools, and industry certifications such as AIC (Associate in Claims) is typically required. Strong analytical thinking, negotiation skills, and effective communication help you manage complex cases and lead teams successfully. These skills and qualities are vital for ensuring accurate claims resolution, minimizing financial loss, and maintaining client trust.

How does a claims manager balance high case volumes with thorough and accurate claim assessments?

Claims Managers often face the challenge of managing a large number of claims while maintaining quality and compliance. To address this, they implement efficient workflows, delegate tasks among team members, and use claims management software to automate routine processes. Regular team meetings and performance tracking help ensure that each claim is processed accurately and within regulatory timelines. Strong organizational skills and effective communication are key to balancing these demands and supporting both claimants and internal stakeholders.

What is the difference between Claims Manager vs Claims Adjuster?

AspectClaims ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceUsually requires a high school diploma or bachelor’s degree, with certifications like AIC or CPCU preferred
Work EnvironmentOversees claims departments, manages teams, and develops policies within insurance companiesEvaluates individual claims, investigates damages, and determines settlement amounts
Employer & Industry UsageCommonly employed in insurance companies, handling claims processes and team managementFound in insurance firms, adjusting claims directly with policyholders and providers

In summary, Claims Managers oversee the claims process and manage teams, requiring leadership skills and industry certifications. Claims Adjusters focus on evaluating individual claims, investigating damages, and determining payouts. Both roles are essential in the insurance industry but differ in scope and responsibilities.

How much do claims managers make in the US?

Claims managers in the US typically earn a median annual salary of around $80,000 to $100,000, with experienced professionals and those in senior roles earning over $120,000. Salaries vary based on location, industry, and level of experience, and many claims managers hold certifications such as the CPCU or ARM to advance their careers.

What is the role of a claims manager?

A claims manager oversees the processing and settlement of insurance claims, ensuring accuracy and compliance with policies. They evaluate claim validity, coordinate with adjusters and clients, and may use claims management software to streamline operations.
More about Claims Manager jobs

What are the most commonly searched types of Claims jobs in Virginia?

The most popular types of Claims jobs in Virginia are:

What are popular job titles related to Claims Manager jobs in Virginia?

For Claims Manager jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Claims Manager jobs in Virginia look for?

The top searched job categories for Claims Manager jobs in Virginia are:

What cities in Virginia are hiring for Claims Manager jobs?

Cities in Virginia with the most Claims Manager job openings:

Claims Manager jobs near you
Infographic showing various Claims Manager job openings in Virginia as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $87,108 per year, or $41.9 per hour.

Head of Claims

HITT Contracting, Inc.

Falls Church, VA • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 25 days ago

Job description

Every day, our team members do amazing things in pursuit of our shared purpose to build trust with our clients, partners, subcontractors, and teammates. No matter your background, education, or career path, if you share our vision to create extraordinary experiences, you belong at HITT.
Head of Claims
Job Description:
The Senior Manager, Claims & Risk Management leads HITT's enterprise claims function across all property and casualty lines for HITT Contracting and its affiliated operating companies. This role is responsible for enterprise claims strategy, portfolio performance, reserve adequacy, litigation oversight, and total cost of risk while leading the claims organization and partnering with executive leadership on risk financing and insurance program strategy.
The Senior Manager establishes claim handling standards, authority levels, and escalation protocols while overseeing internal claims staff, carriers, third-party administrators, and defense counsel. This role also partners with Finance and actuarial resources on reserving, loss forecasting, captive insurance reporting, and renewal strategy.
As the organization's senior claims advisor, the Senior Manager provides strategic guidance on complex claims, insured litigation, and coverage matters, translating technical concepts into practical business recommendations for operations and executive leadership.
SCOPE
  • Enterprise ownership of claims across HITT Contracting and affiliated companies
  • Lead and develop the enterprise claims organization
  • Oversee all property and casualty claims, including OCIP/CCIP programs
  • Exercise reserve and settlement authority within delegated limits
  • Manage performance of carriers, TPAs, defense counsel, and claims consultants

RESPONSIBILITIES
Claims Strategy & Leadership
  • Develop and execute the enterprise claims strategy aligned with the Insurance & Risk Management plan and business objectives.
  • Establish claims governance, including SOPs, authority levels, escalation protocols, and performance standards across all lines of coverage.
  • Lead and develop the claims team members including workload planning, growth, and capability.
  • Drive process, technology, and operational improvements to improve efficiency, consistency, and outcomes.

Claims Management & Financial Stewardship
  • Oversee claim strategy, resolution, reserving, and loss development across the enterprise portfolio.
  • Partner with carriers, TPAs, brokers, and internal stakeholders to improve severity, cycle time, closure rates, and litigation outcomes.
  • Support captive insurance programs through claims analytics, reserve oversight, funding recommendations, and executive reporting.
  • Provide insights to inform retention, deductible, renewal, and risk financing decisions.
  • Manage claims-related expenses, including TPA fees, allocated expenses, and legal spend.

Litigation & High-Exposure Claims
  • Lead insured litigation strategy, including panel counsel management, budgets, guidelines, and performance oversight.
  • Direct resolution strategy for complex, catastrophic, and reputationally-sensitive matters.
  • Provide expertise in New York Labor Law matters, including oversight of defense counsel, consultants, and insurers.
  • Coordinate cross-functional response with Legal, Safety, Operations, and executive leadership.

Program & Recovery Management
  • Oversee OCIP/CCIP claims, tender strategy, contractual risk transfer, additional insured issues, and recovery opportunities.
  • Partner with Safety, HR, and Benefits on workers' compensation strategy, return-to-work programs, and claim closure discipline.
  • Provide quarterly forecasts on claims expenditures and recoveries
  • Drive improvements in experience modification outcomes across operating entities.

Analytics, Reporting & Risk Culture
  • Own claims reporting, KPIs, analytics, and executive insights related to trends, exposures, and projected outcomes.
  • Define strategy for claims technology and risk management information systems.
  • Promote risk awareness through education, communications, and training initiatives, including HITT University.
  • Partner with Safety to translate loss trends into prevention strategies.

QUALIFICATIONS
  • Bachelor's degree in Risk Management, Business, Finance, Economics, Safety, or a related field preferred; equivalent experience accepted.
  • 12+ years of multi-line commercial claims experience, including at least 5 years in leadership.
  • Experience with large deductible, self-insured, captive, and OCIP/CCIP insurance programs.
  • Multi-jurisdictional claims expertise, including New York Labor Law.
  • Experience in the construction (AEC) industry or commercial real estate preferred.
  • Expertise in insurance coverage, reserving, litigation management, and total cost of risk.
  • Strong executive presence with exceptional communication, analytical, financial, and problem-solving skills.
  • Proficiency in data analysis, Microsoft Excel, and translating complex information into business recommendations.
  • Ability to manage multiple priorities in a fast-paced environment and travel as needed.
  • Professional designations (CPCU, AIC, ARM, CRM, CRIS, P&C License) and/or advanced degrees (JD, MBA, LLM, MS-RMI) preferred.

In accordance with Virginia Senate Bill 215 (SB 215), the base salary range for this position is:
$115,000.00 - $165,000.00
Compensation in other cities and states may vary. HITT Contracting offers a competitive total benefits and compensation package including performance-based bonuses, premium health care coverage including vision and dental, employer-matched 401(k), wellness reimbursement program, paid holidays and time-off, and other voluntary benefits and leave types. The determination of salary is based on the candidate's individual professional experience, qualifications, education, skills, and training.
HITT Contracting is an equal opportunity employer. We are committed to hiring and developing the most qualified individuals based on job-related experience, skills, and merit. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. We value a respectful, inclusive workplace where everyone has the opportunity to succeed. HITT Contracting maintains a drug-free workplace, consistent with applicable local, state, and federal laws.

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