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Claims Associate Jobs in Virginia (NOW HIRING)

GEICO

Claims Specialist

Fredericksburg, VA · On-site

$25.81 - $30.53/hr

Claims Service Specialist Salary: $25.81 - $30.53 per hour ($52,000 - $61,500 annually) Hybrid role ... An associate's degree or higher (preferred) * Active Adjusters insurance license (preferred ...

GEICO

Claims Specialist

Stafford, VA · On-site

$52K - $61K/yr

Claims Service Specialist Salary: $25.81 - $30.53 per hour ($52,000 - $61,500 annually) Hybrid role ... An associate's degree or higher (preferred) * Active Adjusters insurance license (preferred ...

GEICO

Claims Specialist

Fredericksburg, VA · On-site

$25.81 - $30.53/hr

Claims Service Specialist Salary: $25.81 - $30.53 per hour ($52,000 - $61,500 annually) Hybrid role ... An associate's degree or higher (preferred) * Active Adjusters insurance license (preferred ...

GEICO

Claims Specialist

Fredericksburg, VA · On-site

$52K - $61K/yr

Claims Service Specialist Salary: $25.81 - $30.53 per hour ($52,000 - $61,500 annually) Hybrid role ... An associate's degree or higher (preferred) * Active Adjusters insurance license (preferred ...

GEICO

Claims Specialist

Stafford, VA · On-site

$25.81 - $30.53/hr

Claims Service Specialist Salary: $25.81 - $30.53 per hour ($52,000 - $61,500 annually) Hybrid role ... An associate's degree or higher (preferred) * Active Adjusters insurance license (preferred ...

Geico

Claims Specialist

Fredericksburg, VA · On-site

$25.81 - $30.53/hr

Claims Service Specialist Salary: $25.81 - $30.53 per hour ($52,000 - $61,500 annually) Hybrid role ... An associate's degree or higher (preferred) * Active Adjusters insurance license (preferred ...

GEICO

Claims Specialist

Fredericksburg, VA · On-site

$52K - $61K/yr

Claims Service Specialist Salary: $25.81 - $30.53 per hour ($52,000 - $61,500 annually) Hybrid role ... An associate's degree or higher (preferred) * Active Adjusters insurance license (preferred ...

Auto-Owners Insurance

Auto Claims Representative

Forest, VA · On-site

$52K - $82K/yr

Our group of caring associates create financial security by helping individuals and businesses make ... This job handles entry-level insurance claims under close supervision through the life-cycle of a ...

thg

Auto PD - Adjuster Service Claims

Howell, MI · Hybrid

$46K - $60K/yr

Our Claims team is currently seeking an Auto PD Adjuster - Service Claims. This is a full-time, ... Associate degree required; bachelor's degree preferred or combination of education and experience.

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Claims Associate information

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How much do claims associate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for claims associate in Virginia is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.88 per hour, depending on experience, location, and employer.

What does a claims associate do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What does a claims associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What are the key skills and qualifications needed to thrive as a claims associate?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What are some common challenges a claims associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

Is being a claims associate hard?

Claims associates handle insurance claims processing, which requires attention to detail, strong communication skills, and knowledge of insurance policies. The job can be challenging due to the need for accuracy, meeting deadlines, and managing complex cases, but it is generally manageable with proper training and experience.

What is a claims associate in claims?

A claims associate is a professional who reviews, processes, and manages insurance claims to determine coverage and settlement amounts. They often work with claim documentation, use claims management software, and ensure compliance with company policies and industry regulations.
More about Claims Associate jobs

What are the most commonly searched types of Claims jobs in Virginia?

The most popular types of Claims jobs in Virginia are:

What are popular job titles related to Claims Associate jobs in Virginia?

For Claims Associate jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Claims Associate jobs in Virginia look for?

The top searched job categories for Claims Associate jobs in Virginia are:

What cities in Virginia are hiring for Claims Associate jobs?

Cities in Virginia with the most Claims Associate job openings:

Claims Associate jobs near you
Infographic showing various Claims Associate job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,279 per year, or $20.8 per hour.

Claims Specialist

Fredericksburg, VA • On-site

GEICO
Insurance Services • 10K+ employees
Learn more about GEICOexternal

$25.81 - $30.53/hr

Full-time

Re-posted 12 days ago

GEICO rating

8.1

Company rating: 8.1 out of 10

Based on 368 frontline employees who took The Breakroom Quiz

160th of 315 rated insurance

Job description

Why Join GEICO?

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.

Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers.

Claims Service Specialist

Salary: $25.81 - $30.53 per hour ($52,000 - $61,500 annually)

Hybrid role: Training 100% in-office (6-9 months); post training 4 days a week in office and work from home 1 day a week

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 
 
When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. 
 

Claim your career growth as a Claims Service Specialist at GEICO’s Fredericksburg, VA office and be a part of one of the fastest-growing auto insurers in the United States! If you are motivated, all about solutions, and empathetic to the needs of customers, come grow a fulfilling career with us!

Through our paid, industry-leading training, you will learn the ins and outs of the claims process and be ready to assist our policyholders when they need us the most – during an accident. As a Claims Service Specialist, you will collect facts about the accident, investigate claim details, and collect statements from involved parties. Our policyholders will count on your patience, support, and attention to detail to get them back on the road as quickly as possible. GEICO will also give you the space and grace to explore your abilities and learn new ones. So if you are ready to start growing your career, let’s talk!

Qualifications & Skills:

  • Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
  • Solid computer multitasking skills
  • Ability to effectively communicate, verbally and in writing, and willingness to expand on these abilities
  • Ability to work comfortably and grow in a fast-paced, high-volume call center environment
  • Minimum of high school diploma or equivalent
  • Eagerness to explore new skills and openness to different career paths

Education/Certifications:

  • An associate’s degree or higher (preferred)
  • Active Adjusters insurance license (preferred)

#geico300

#LI-SR2


 

The GEICO Pledge:

Great Company: Protecting customers through life’s twists and turns with innovation and integrity.

Great Careers: Personalized development programs, mentorship, and certification assistance.

Great Culture: Inclusive and collaborative culture rooted in shared success.

Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

What GEICO employees say

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About GEICO

Sourced by ZipRecruiter

GEICO is built on ingenuity, perseverance, innovation, resilience, and hard, honest work. From its humble beginnings in the midst of the Great Depression to its current place as one of the most successful companies in the nation, GEICO represents a quintessential American success story. At GEICO, we love that our associates are proud goal-seekers, and that's why we believe in celebrating their milestones and rewarding their achievements. Throughout the year we reward performance and accomplishments, host programs that recognize personal successes, and acknowledge innovation, service, and leadership.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Chevy Chase, MD, US

Year founded

1936

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