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Claims Associate Jobs in Virginia (NOW HIRING)

Markel International

Claims Examiner II

Richmond, VA · On-site +1

Successful completion of two years as an Associate Claims Specialist preferred. Skill Sets * Excellent written and oral communication skills * Strong analytical and problem solving skills * Strong ...

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How much do claims associate jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for claims associate in Virginia is $20.81, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.88 per hour, depending on experience, location, and employer.

What Does a Claims Associate Do?

A claims associate handles claims for an insurance company. As a claims associate, your job duties may include reviewing a customer’s insurance coverage and interviewing those who have filed a claim. Your job is to ensure that a claim is processed correctly, so the customer receives the financial payout to which they are entitled. In this career, you usually work in an office, but you may need to travel to gather information about the claim. There are positions in every insurance industry so that you may work in anything from auto to life insurance. This position requires excellent research and interpersonal skills, and experience in customer service is a plus. Additional qualifications may include an associate degree.

What is the difference between Claims Associate vs Claims Examiner?

AspectClaims AssociateClaims Examiner
Required CredentialsHigh school diploma or equivalent; some roles may prefer insurance-related certificationsHigh school diploma; insurance certifications like CPCU or similar beneficial
Work EnvironmentOffice setting, interacting with customers and internal teamsOffice setting, reviewing claims and documentation
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, adjusting departments
Common Search & ComparisonClaims Associate vs Claims Examiner

The main difference between a Claims Associate and a Claims Examiner lies in their responsibilities. Claims Associates typically handle initial customer interactions and basic claim processing, while Claims Examiners review and assess claims in detail, often making determinations on claim validity. Both roles require similar credentials and work in comparable environments, but Claims Examiners usually have more specialized knowledge and decision-making authority.

What are the key skills and qualifications needed to thrive as a Claims Associate, and why are they important?

To thrive as a Claims Associate, you need a solid understanding of insurance policies, attention to detail, and basic analytical skills, usually supported by a high school diploma or equivalent. Familiarity with claims management systems, CRM software, and sometimes industry certifications like AIC (Associate in Claims) are commonly required. Strong communication, problem-solving, and customer service abilities set top performers apart. These skills are essential for accurately processing claims, ensuring compliance, and providing a positive experience for clients and policyholders.

What does a Claims Associate do?

A Claims Associate is responsible for reviewing, processing, and managing insurance claims submitted by policyholders. Their duties include verifying information, evaluating the validity of claims, and ensuring all necessary documentation is complete. They often communicate with customers, healthcare providers, or other parties to gather additional information and resolve any issues. Claims Associates play a crucial role in ensuring claims are processed accurately and efficiently according to company policies and regulatory guidelines.

What is the role of a claims associate?

A claims associate is responsible for reviewing, processing, and managing insurance claims to ensure accurate and timely resolution. They evaluate claim details, communicate with clients and providers, and use claims management software to document actions and decisions. Strong attention to detail and knowledge of insurance policies are essential for this role.

What jobs pay 2000 a day?

Claims associates typically do not earn $2,000 a day; such high daily earnings are usually associated with specialized roles like high-level executives, certain sales positions, or freelance consultants with significant experience. Most jobs with daily pay of this level require advanced skills, certifications, or a high level of expertise, and often involve commission or performance-based pay structures.

What job makes $10,000 a month without a degree?

Claims associates typically do not earn $10,000 a month without advanced experience or specialized skills. High-paying roles in sales, real estate, or entrepreneurship can reach that level without a degree, but they often require strong communication skills, industry knowledge, and a proven track record. Most jobs with such income levels generally demand experience, certifications, or entrepreneurial effort rather than formal education alone.

What is an associate in claims?

An associate in claims is an entry-level or junior professional responsible for reviewing, investigating, and processing insurance claims. They often work under the supervision of senior claims adjusters and use claims management software to evaluate coverage, determine liability, and ensure accurate claim settlement.

What are some common challenges a Claims Associate may face, and how can they effectively handle them?

Claims Associates often encounter challenges such as managing a high volume of claims, navigating complex policy details, and communicating with clients who may be experiencing stress or frustration. Effectively handling these situations requires strong organizational skills, attention to detail, and clear, empathetic communication. Many Claims Associates find success by proactively prioritizing tasks, seeking guidance from senior team members when needed, and utilizing available technology to streamline documentation and follow-ups.
More about Claims Associate jobs
What are the most commonly searched types of Claims jobs in Virginia? The most popular types of Claims jobs in Virginia are:
What are popular job titles related to Claims Associate jobs in Virginia? For Claims Associate jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Claims Associate jobs in Virginia look for? The top searched job categories for Claims Associate jobs in Virginia are:
What cities in Virginia are hiring for Claims Associate jobs? Cities in Virginia with the most Claims Associate job openings:
Claims Associate jobs near you
Insurance Claims Business Analyst

Insurance Claims Business Analyst

Deloitte

Mclean, VA

Other

Posted 20 days ago

Deloitte rating

8.1

Company rating: 8.1 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

58th of 138 rated financial services

Job description

Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Recruiting for this role ends on 06/30/2026.

Work you'll do

As a Senior Consultant, Strategy, Growth and Transformation on the Insurance Solutions team, you will be responsible for advising clients on commercial and specialty insurance claims transformation, operating model design, and business process modernization. You will:

  • Support business advisory and transformation efforts across commercial insurance and specialty insurance claims, claims operations, and claims process modernization
  • Gather and document business requirements for claims intake, adjudication, workflow, vendor coordination, and claims operations, with emphasis on commercial and specialty insurance use cases
  • Develop process maps, user stories, acceptance criteria, and fit-gap assessments to support strategy, operations, and technology-enabled transformation initiatives for claims functions
  • Support solution design, test planning, and execution, including system integration testing and user acceptance testing, aligned to claims business objectives
  • Prepare client-ready materials, facilitate workshops and demos, and communicate insights and recommendations to client and Deloitte stakeholders

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The team

Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.

Insurance moves the world forward. It's the invisible safety net behind everything else that happens in society. To stay ahead, insurers need modern solutions. Our Insurance Transformation practitioners serve as trusted advisors to our clients, combining strategic thinking with deep industry knowledge to solve complex business problems in a team-based environment. We architect operating models and processes that enable growth, optimize capital, and maximize operational efficiency. We implement innovative technology solutions spanning core, digital, data, analytics, cloud and AI.

Deloitte's Financial Services Industry consulting practice is the largest in the world, serving over 90% of Fortune 500 banking, insurance, securities, investment management, and real estate companies.

Qualifications

Required:

  • Bachelor's degree
  • 2+ years of experience in commercial insurance or specialty insurance across claims, claims operations, distribution, or insurance operations
  • 2+ years of experience supporting business analysis, requirements gathering, process mapping, fit-gap analysis, or transformation initiatives for claims functions
  • 2+ years of experience creating structured presentations and storyboards in Microsoft PowerPoint
  • Experience limited to personal lines does not meet this requirement
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

  • Advanced degree (Master of Business Administration or PhD)
  • 1+ years of experience managing one large business integration effort and project team through scoping, planning, analysis, requirements, design, development, and testing
  • Associate in Claims (AIC), Chartered Property Casualty Underwriter (CPCU), or Associate in Risk Management (ARM) certification
  • 1+ years of experience with Property & Casualty platforms, including Guidewire, Duck Creek, Majesco, Origami, or similar
  • 1+ years of experience delivering using Agile or Scaled Agile Framework (SAFe) methodologies
  • Scrum Master or Project Management Professional (PMP) certification

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $128,000 to $252,500.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Qualifications:

Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.

AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.

Recruiting for this role ends on 06/30/2026.

Work you'll do

As a Senior Consultant, Strategy, Growth and Transformation on the Insurance Solutions team, you will be responsible for advising clients on commercial and specialty insurance claims transformation, operating model design, and business process modernization. You will:

  • Support business advisory and transformation efforts across commercial insurance and specialty insurance claims, claims operations, and claims process modernization
  • Gather and document business requirements for claims intake, adjudication, workflow, vendor coordination, and claims operations, with emphasis on commercial and specialty insurance use cases
  • Develop process maps, user stories, acceptance criteria, and fit-gap assessments to support strategy, operations, and technology-enabled transformation initiatives for claims functions
  • Support solution design, test planning, and execution, including system integration testing and user acceptance testing, aligned to claims business objectives
  • Prepare client-ready materials, facilitate workshops and demos, and communicate insights and recommendations to client and Deloitte stakeholders

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others

The team

Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.

Insurance moves the world forward. It's the invisible safety net behind everything else that happens in society. To stay ahead, insurers need modern solutions. Our Insurance Transformation practitioners serve as trusted advisors to our clients, combining strategic thinking with deep industry knowledge to solve complex business problems in a team-based environment. We architect operating models and processes that enable growth, optimize capital, and maximize operational efficiency. We implement innovative technology solutions spanning core, digital, data, analytics, cloud and AI.

Deloitte's Financial Services Industry consulting practice is the largest in the world, serving over 90% of Fortune 500 banking, insurance, securities, investment management, and real estate companies.

Qualifications

Required:

  • Bachelor's degree
  • 2+ years of experience in commercial insurance or specialty insurance across claims, claims operations, distribution, or insurance operations
  • 2+ years of experience supporting business analysis, requirements gathering, process mapping, fit-gap analysis, or transformation initiatives for claims functions
  • 2+ years of experience creating structured presentations and storyboards in Microsoft PowerPoint
  • Experience limited to personal lines does not meet this requirement
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

  • Advanced degree (Master of Business Administration or PhD)
  • 1+ years of experience managing one large business integration effort and project team through scoping, planning, analysis, requirements, design, development, and testing
  • Associate in Claims (AIC), Chartered Property Casualty Underwriter (CPCU), or Associate in Risk Management (ARM) certification
  • 1+ years of experience with Property & Casualty platforms, including Guidewire, Duck Creek, Majesco, Origami, or similar
  • 1+ years of experience delivering using Agile or Scaled Agile Framework (SAFe) methodologies
  • Scrum Master or Project Management Professional (PMP) certification

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $128,000 to $252,500.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Education:Bachelor's DegreeEmployment Type:

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