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Claims Assistant Jobs in Oak Ridge, TN (NOW HIRING)

CNSCares

Certified Nurse Assistant

Clinton, TN · On-site

$17 - $20/hr

... Claims, and former energy workers (eligible for in-home care under the Department of Labor's Office of Workers' Compensation) who want to remain independent and live in their own homes. Position ...

CNSCares

Personal Care Assistant

Philadelphia, TN

$14 - $16/hr

Description Personal Care Assistant - PCA Part-Time or Full-Time Private duty caregiver Pay Rate ... Workers Compensation Claims, and former energy workers (eligible for in-home care under the ...

CNSCares

Personal Care Assistant

Oak Ridge, TN · On-site

$15 - $16/hr

... Claims, and former energy workers (eligible for in-home care under the Department of Labor's Office of Workers' Compensation) who want to remain independent and live in their own homes. The Position ...

CNS Cares

Personal Care Assistant

Philadelphia, TN · On-site

$14 - $16/hr

Personal Care Assistant - Pca Part-time or full-time private duty caregiver. Pay rate: $14.00 - $16 ... workers compensation claims, and former energy workers (eligible for in-home care under the ...

CNS Cares

Personal Care Assistant

Philadelphia, TN · On-site

$14 - $16/hr

Personal Care Assistant - Pca Part-time or full-time private duty caregiver. Pay rate: $14.00 - $16 ... workers compensation claims, and former energy workers (eligible for in-home care under the ...

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Claims Assistant information

See Oak Ridge, TN salary details

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How much do claims assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for claims assistant in Oak Ridge, TN is $20.12, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $21.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They often use claims management software and need strong organizational and communication skills to ensure accurate and efficient handling of claims. The role may require familiarity with insurance policies and attention to detail.
More about Claims Assistant jobs
What are the most commonly searched types of Claims jobs in Oak Ridge, TN? The most popular types of Claims jobs in Oak Ridge, TN are:
What are popular job titles related to Claims Assistant jobs in Oak Ridge, TN? For Claims Assistant jobs in Oak Ridge, TN, the most frequently searched job titles are:
What job categories do people searching Claims Assistant jobs in Oak Ridge, TN look for? The top searched job categories for Claims Assistant jobs in Oak Ridge, TN are:
What cities near Oak Ridge, TN are hiring for Claims Assistant jobs? Cities near Oak Ridge, TN with the most Claims Assistant job openings:
Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Oak Ridge, TN as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, 2% Contract, and 2% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,859 per year, or $20.1 per hour.

Billing Office Assistant

University Physicians' Association

Knoxville, TN • On-site

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Description:

University Physicians’ Association is looking for a dedicated team member for an entry level full-time Billing Office Assistant.


ESSENTIAL JOB DUTIES:

This description is a general statement of required major duties and responsibilities performed on a regular and continuous basis. It does not exclude other duties as assigned. This is an onsite, entry-level position with growth opportunities.

  1. Responsible for prepping, scanning, reconciling and quality checking of work performed during the full cycle document imaging process. This includes paper and electronic documents
  2. Operating scanning equipment and maintaining optimal performance of hardware.
  3. Implementing various scanning processes appropriate to meet the needs of the UPA
  4. Sorting and reviewing checks to mail to proper processing payment address (Lockbox)
  5. Matching remittances with claims for mailing
  6. Mail metering
  7. Using other printers and scanners for other department needs outside of our document imaging program

Full benefit package available, including PTO, Sick Leave, Medical, Dental, Vision, STD/LTD, Life Insurance, 401k with company match and immediate vesting, Critical Illness, and more!

Requirements:

High School education or equivalency.


REQUIRED SKILLS, KNOWLEDGE AND ABILITIES:

  1. Familiarity with MS Office/Windows operating systems.
  2. Strong attention to detail with an emphasis on quality.
  3. Effective communication skills.
  4. Ability to meet and exceed productivity standards.
  5. Moderate to Advanced knowledge of computers, computer programs, office equipment, and business office procedures.

PHYSICAL DEMANDS

Requires sitting and standing associated with a normal office environment.

Some lifting of boxes may be required up to 20 pounds.