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Claims Manager Jobs in Oak Ridge, TN (NOW HIRING)

HomeFirst Agency

Claims Adjuster

Maryville, TN · On-site

Collaborates with management on arbitration, appraisal, and mediations. * Maintains workflow to ensure timely processing of claims. * Partners with Claims leadership on difficult or unusual ...

HomeFirst Agency

Claims Adjuster

Maryville, TN · On-site +1

Collaborateswith management on arbitration, appraisal, and mediations. * Maintainsworkflow to ensure timely processing of claims. * Partners withClaimsleadershipon difficult or unusual situations ...

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All JobsClaims JobsClaims Manager JobsClaims Manager Jobs in Oak Ridge, TN

Claims Manager information

See Oak Ridge, TN salary details

$30.4K

$76.2K

$120.6K

How much do claims manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for claims manager in Oak Ridge, TN is $76,228.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $91,100.00 per year, depending on experience, location, and employer.

How much do claims managers make in the US?

Claims managers in the US typically earn a median annual salary of around $80,000 to $100,000, with experienced professionals and those in senior roles earning higher. Salaries can vary based on location, industry, and level of experience, and many claims managers hold certifications such as the Chartered Property Casualty Underwriter (CPCU).

What is the difference between Claims Manager vs Claims Adjuster?

AspectClaims ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceUsually requires a high school diploma or bachelor’s degree, with certifications like AIC or CPCU preferred
Work EnvironmentOversees claims departments, manages teams, and develops policies within insurance companiesEvaluates individual claims, investigates damages, and determines settlement amounts
Employer & Industry UsageCommonly employed in insurance companies, handling claims processes and team managementFound in insurance firms, adjusting claims directly with policyholders and providers

In summary, Claims Managers oversee the claims process and manage teams, requiring leadership skills and industry certifications. Claims Adjusters focus on evaluating individual claims, investigating damages, and determining payouts. Both roles are essential in the insurance industry but differ in scope and responsibilities.

What is the role of a claims manager?

A claims manager oversees the processing and settlement of insurance claims, ensuring accuracy and compliance with policies. They evaluate claim validity, coordinate with adjusters and clients, and may use claims management software to streamline operations.

How does a claims manager balance high case volumes with thorough and accurate claim assessments?

Claims Managers often face the challenge of managing a large number of claims while maintaining quality and compliance. To address this, they implement efficient workflows, delegate tasks among team members, and use claims management software to automate routine processes. Regular team meetings and performance tracking help ensure that each claim is processed accurately and within regulatory timelines. Strong organizational skills and effective communication are key to balancing these demands and supporting both claimants and internal stakeholders.

What skills and qualifications are needed to be a claims manager?

To thrive as a Claims Manager, you need expertise in insurance policies, risk assessment, and claims processing, usually supported by a degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance tools, and industry certifications such as AIC (Associate in Claims) is typically required. Strong analytical thinking, negotiation skills, and effective communication help you manage complex cases and lead teams successfully. These skills and qualities are vital for ensuring accurate claims resolution, minimizing financial loss, and maintaining client trust.

What does a claims manager do?

A Claims Manager oversees the processing and resolution of insurance claims within an organization. Their responsibilities include evaluating claims, ensuring compliance with company policies and legal regulations, and managing a team of claims adjusters or examiners. Claims Managers work to ensure claims are handled efficiently and fairly, often acting as a point of escalation for complex or disputed cases. They also analyze data to improve claims processes and mitigate risk. Effective communication and leadership skills are essential in this role.
More about Claims Manager jobs
What are the most commonly searched types of Claims jobs in Oak Ridge, TN? The most popular types of Claims jobs in Oak Ridge, TN are:
What are popular job titles related to Claims Manager jobs in Oak Ridge, TN? For Claims Manager jobs in Oak Ridge, TN, the most frequently searched job titles are:
What job categories do people searching Claims Manager jobs in Oak Ridge, TN look for? The top searched job categories for Claims Manager jobs in Oak Ridge, TN are:
What cities near Oak Ridge, TN are hiring for Claims Manager jobs? Cities near Oak Ridge, TN with the most Claims Manager job openings:
Claims Manager jobs near you

Workers' Compensation Claims Coordinator

INVO CLAIMS ADMINISTRATORS

Oak Ridge, TN

Full-time

Re-posted 5 days ago

Job description

Manage and coordinate workers' compensation claims from initial injury reporting through resolution. You'll be the liaison between employees, supervisors, insurance carriers, healthcare providers, and legal representatives - ensuring timely processing, regulatory compliance, and effective return-to-work programs.

This is a full time, in-office role based in Oak Ridge, TN.


What You'll Do:

-Receive, review, and process workers' compensation injury reports.

-Coordinate documentation and submit required forms to carriers and regulatory agencies.

-Monitor claim status and maintain accurate records in claims management systems.

-Communicate with parties on claim progress, medical treatment, and return-to-work options.

-Investigate workplace injuries with the claims team and gather supporting documentation.

-Coordinate with healthcare providers for medical reports and treatment updates.

-Support compliance with federal, state, and company WC regulations and policies.

-Help develop and administer return-to-work and modified-duty programs.

-Identify injury trends, recommend preventative measures, and prepare management reports.

-Support audits, legal proceedings, and insurance carrier inquiries as needed.


Education:

Associate's or Bachelor's in HR, Business Administration, Risk Management, or related field preferred.


Experience:

-2-5 years in worker's compensation, claims administration, risk management, HR, or related field.

-Experience with insurance carriers, TPAs, or claims management systems preferred.


Skills that Set You Apart:

-Knowledge of WC laws, regulations, and claims processes.

-Strong organizational and recordkeeping skills.

-Excellent verbal and written communication.

-Manages multiple claims and deadlines at once.

-Proficient in MS office and claims software.

-Strong analytical and problem-solving skills

-Discreet with sensitive, confidential information.

-Customer-service-oriented with strong people skills.