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Claims Director Jobs in Oak Ridge, TN (NOW HIRING)

Fusion Energy Base

Director of Construction

Knoxville, TN · On-site

$150 - $230/hr

Director of Construction Join us in our mission to commercialize fusion energy. About Type One ... Support construction contract negotiations, change management, and claims resolution. Construction ...

Type One Energy

Director of Construction

Knoxville, TN · On-site

$140 - $210/hr

The Director of Construction - Infinity One is responsible for supporting the VP - Construction in ... Support construction contract negotiations, change management, and claims resolution. Construction ...

Type One Energy

Director of Construction

Knoxville, TN · On-site

The Director of Construction - Infinity One is responsible for supporting the VP - Construction in ... Support construction contract negotiations, change management, and claims resolution. Construction ...

Pacs

Assistant Director of Rehabilitation

Midtown, TN · On-site

General Purpose The Director of Rehabilitation (DOR) oversees the day-to-day operations of the ... Participates in denials management activities of the department to ensure that claims and/or ...

NHC

Hospice Billing Specialist

Knoxville, TN · On-site

$19/hr

Reviews and edits claims in claims correction section of on-line system to ensure on-going processing for payment via direct data entry, daily. 12. On a quarterly basis and upon signature by the ...

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Claims Director information

See Oak Ridge, TN salary details

$79.8K

$121.3K

$170.2K

How much do claims director jobs pay per year?

As of Aug 11, 2026, the average yearly pay for claims director in Oak Ridge, TN is $121,302.00, according to ZipRecruiter salary data. Most workers in this role earn between $100,900.00 and $134,800.00 per year, depending on experience, location, and employer.

How does a claims director typically collaborate with other departments to resolve complex claims issues?

A Claims Director often works closely with legal, underwriting, risk management, and customer service teams to resolve complex claims. This collaboration ensures that claims are handled efficiently, comply with regulatory requirements, and align with company policy. The Claims Director may lead cross-functional meetings, provide strategic input, and coordinate investigations, especially on high-value or disputed claims. Effective communication and teamwork are essential to balance the interests of the company and the policyholder while mitigating risk.

What are the key skills and qualifications needed to thrive as a claims director, and why are they important?

To thrive as a Claims Director, you need extensive experience in claims management, strong analytical abilities, and typically a bachelor's degree in business, insurance, or a related field. Familiarity with claims processing software, regulatory compliance systems, and often industry certifications such as CPCU or AIC are important. Leadership, strategic thinking, and excellent communication skills set outstanding Claims Directors apart. These competencies are crucial for ensuring efficient claims operations, regulatory adherence, and effective team management within insurance organizations.

What does a claims director do?

A claims director oversees the daily and long-term operations of an insurance claims department. In this career, you guide the department, establishing uniform policies on insurance coverage and claims for a variety of situations, such as personal injuries, property damage, or casualty loss, based on appraisal information and verification of claims by other insurance specialists. Although your duties and responsibilities are mostly in a managerial capacity, you may advise subordinates or take over claims that are particularly complex. You also represent the department and company and ensure that customers receive excellent service.

What is a claims director?

Claims Directors are senior professionals responsible for overseeing the claims department within an insurance company or similar organization. They develop and implement policies, manage claims staff, and ensure that claims are processed efficiently and in compliance with regulations. Their role includes analyzing claim trends, handling complex or escalated cases, and working to minimize company risk. Claims Directors also collaborate with other departments to improve customer satisfaction and operational effectiveness.
More about Claims Director jobs
What are the most commonly searched types of Claims jobs in Oak Ridge, TN? The most popular types of Claims jobs in Oak Ridge, TN are:
What are popular job titles related to Claims Director jobs in Oak Ridge, TN? For Claims Director jobs in Oak Ridge, TN, the most frequently searched job titles are:
What job categories do people searching Claims Director jobs in Oak Ridge, TN look for? The top searched job categories for Claims Director jobs in Oak Ridge, TN are:
What cities near Oak Ridge, TN are hiring for Claims Director jobs? Cities near Oak Ridge, TN with the most Claims Director job openings:
Claims Director jobs near you
Infographic showing various Claims Director job openings in Oak Ridge, TN as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $121,302 per year, or $58.3 per hour.

Field Claims Representative

Auto-Owners Insurance

Knoxville, TN • On-site

Other

Retirement, PTO

Re-posted 27 days ago

Auto-Owners Insurance rating

9.2

Company rating: 9.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

22nd of 304 rated insurance

Job description

Auto-Owners Insurance Field Claims Professional

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated and experienced field claims professional to join our team. This job handles insurance claims in the field under general supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job requires mastery of claims-handling skills and requires the person to:

  • Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability
  • Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims
  • Become familiar with insurance coverage by studying insurance policies, endorsements and forms
  • Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary
  • Ensure that claims payments are issued in a timely and accurate manner
  • Handle investigations by phone, mail and on-site investigations

Desired Skills & Experience

  • Bachelor's degree or direct equivalent experience handling property and casualty claims
  • A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
  • Field claims handling experience is preferred but not required
  • Knowledge of Xactimate software is preferred but not required
  • Above average communication skills (written and verbal)
  • Ability to resolve complex issues
  • Organize and interpret data
  • Ability to handle multiple assignments
  • Ability to effectively deal with a diverse group individuals
  • Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
  • Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

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