Claims Assistant Jobs in Oak Ridge, TN (NOW HIRING)

About Acrisure
A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services, and more.

In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.

Job Summary

Acrisure is seeking a Senior Transportation BI Claims Adjuster to manage litigated and non-litigated bodily injury claims involving long-haul trucking, heavy transportation, and commercial passenger transportation exposures across multiple jurisdictions throughout the United States.

This role is responsible for investigating, evaluating, negotiating, and resolving transportation related claims while ensuring timely, compliant, and customer-focused outcomes. The adjuster will independently manage files from assignment through resolution, including associated property damage exposures tied to bodily injury claims.

The ideal candidate will have experience handling trucking or transportation bodily injury claims, exposure to litigated files, and the ability to effectively manage a high-volume caseload in a fully remote environment.

Responsibilities

• Manage a caseload of transportation bodily injury claims, including litigated and non-litigated exposures
• Investigate, evaluate, negotiate, and resolve trucking and transportation related claims in accordance with company guidelines and regulatory requirements
• Handle claims involving long-haul trucking, semi-trucks, and commercial transportation exposures
• Review coverage, assess liability, and determine appropriate claim resolution strategies
• Coordinate with defense counsel and support litigation management activities as needed
• Maintain ownership of bodily injury claims and associated property damage exposures throughout the life of the claim
• Maintain accurate and timely documentation within the claims management system
• Communicate professionally with insureds, claimants, attorneys, vendors, and internal stakeholders
• Ensure compliance with applicable state regulations and company policies
• Negotiate settlements and support timely claim resolution strategies
• Mentor less experienced team members and assist with claims handling guidance when appropriate
• Perform additional duties and projects as assigned

Requirements

• 5+ years of experience handling transportation bodily injury claims required
• Experience handling long-haul trucking, semi-truck, or heavy transportation claims highly beneficial
• Commercial transportation experience, including limousine, shuttle, or tour bus claims, beneficial
• Exposure to litigated bodily injury claims required
• Ability to independently manage a caseload of approximately 115 to 120 claims
• Carrier experience highly beneficial; TPA experience also accepted
• Experience evaluating liability, damages, coverage, and settlement strategy
• Active adjuster license required
• Multi-jurisdictional licensing beneficial
• New York and California licensing or claims experience highly beneficial
• Ability to work Central or Eastern time zone business hours beneficial

Education and Licenses

• High school diploma or equivalent required
• Additional education or industry certifications beneficial

#LI-Remote

Pay Details:

Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.

Why Join Us:

At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.

Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.

Employee Benefits

We also offer our employees a comprehensive suite of benefits and perks, including:

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.

• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.

• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.

• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

• … and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.

Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.

Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.

California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.

Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.

Welcome, your new opportunity awaits you.