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Claims Assistant Jobs in Oak Ridge, TN (NOW HIRING)

CNS Cares

Certified Nurse Assistant

Knoxville, TN · On-site

$17 - $20/hr

Certified Nurse Assistant - CNA Part-Time & Full-Time hours available Private duty caregiver Pay ... Claims, and former energy workers who want to remain independent and live in their own homes. Here ...

CNS Cares

Certified Nurse Assistant

Lenoir City, TN · On-site

$16 - $18/hr

Certified Nurse Assistant - CNA Part-Time & Full-Time hours available Private duty caregiver Pay ... Claims, and former energy workers who want to remain independent and live in their own homes. Here ...

CNS Cares

Certified Nurse Assistant

Oak Ridge, TN · On-site

$16 - $18/hr

Certified Nurse Assistant - CNA Full-Time and Part-Time Hours Available Private duty caregiver $17 ... Claims, and former energy workers who want to remain independent and live in their own homes. We ...

CNSCares

Certified Nurse Assistant

Philadelphia, TN · On-site

$17 - $20/hr

Description Certified Nurse Assistant - CNA Part-Time & Full-Time hours available Private duty ... Claims, and former energy workers who want to remain independent and live in their own homes. Here ...

CNSCares

Certified Nurse Assistant

Knoxville, TN

$17 - $20/hr

Description Certified Nurse Assistant - CNA Part-Time & Full-Time hours available Private duty ... Claims, and former energy workers who want to remain independent and live in their own homes. Here ...

CNSCares

Certified Nurse Assistant

Lenoir City, TN

$17 - $20/hr

Description Certified Nurse Assistant - CNA Part-Time & Full-Time hours available Private duty ... Claims, and former energy workers who want to remain independent and live in their own homes. Here ...

CNSCares

Certified Nurse Assistant

Oak Ridge, TN · On-site

$17 - $20/hr

Description Certified Nurse Assistant - CNA Full-Time and Part-Time Hours Available Private duty ... Claims, and former energy workers who want to remain independent and live in their own homes. We ...

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Showing results 21-40

All JobsClaims JobsClaims Assistant JobsClaims Assistant Jobs in Oak Ridge, TN

Claims Assistant information

See Oak Ridge, TN salary details

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$27

How much do claims assistant jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for claims assistant in Oak Ridge, TN is $20.12, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $21.83 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They often use claims management software and need strong organizational and communication skills to ensure accurate and efficient handling of claims. The role may require familiarity with insurance policies and attention to detail.
More about Claims Assistant jobs
What are the most commonly searched types of Claims jobs in Oak Ridge, TN? The most popular types of Claims jobs in Oak Ridge, TN are:
What are popular job titles related to Claims Assistant jobs in Oak Ridge, TN? For Claims Assistant jobs in Oak Ridge, TN, the most frequently searched job titles are:
What job categories do people searching Claims Assistant jobs in Oak Ridge, TN look for? The top searched job categories for Claims Assistant jobs in Oak Ridge, TN are:
What cities near Oak Ridge, TN are hiring for Claims Assistant jobs? Cities near Oak Ridge, TN with the most Claims Assistant job openings:
Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Oak Ridge, TN as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, 2% Contract, and 2% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,859 per year, or $20.1 per hour.

Civil Legal Assistant

Garza Law Firm, PLLC

Knoxville, TN • On-site

Full-time

Re-posted 11 days ago

Job description

Description:

The Garza Law Firm’s Civil Legal Assistant positions are entry-level positions and a support role for the Civil Division. The Civil Legal Assistant works closely with various Civil Paralegals by providing administrative support, included but not limited to, opening cases in case management software, ordering medical records, summarizing medical histories, medical subrogation, and drafting precise and persuasive demand letters, while ensuring accuracy, clarity, and legal compliance to support efficient case resolution.

The Civil Legal Assistant does not have the authority to practice law, give legal advice, or set strategy on a pre-case/per-client basis.

Requirements:

Responsibilities

  • New Client File Preparation: Organize and assemble all initial client documents, ensuring all necessary information is available to draft a comprehensive demand.
  • Civil Team Support: Provide dedicated support to Civil Attorneys and Paralegals, focusing on assisting with the tasks assigned to cases as requested.
  • Medical Records: Obtaining and reviewing records to ensure they match the dates ordered and that the medical billing is also included.
  • Medical Billing: Obtaining and adding all medical bills to the “Special Damages” tab in Filevine and tasking each bill to the Paralegal for review.
  • Insurance Claims & Reimbursement Management: Review claims and medical records to determine documentation needed and coordinate with insurance companies for medical reimbursement.
  • Demand Letter Preparation: Draft clear, accurate, and persuasive demand letters based on case facts, client documentation, and legal standards, ensuring all relevant evidence and supporting materials are included.
  • Document Collection & Review: Gather and review necessary documentation such as contracts, medical records, invoices, and correspondence to support the preparation of demands.
  • Case Management: Utilize Filevine to track the status of demand letters, ensuring timely submission and monitoring responses from opposing parties.
  • Settlement Coordination: Collaborate with attorneys to adjust and resubmit demand letters as needed, supporting negotiations and settlement discussions.

Work Experience

Required:

  • Proficient with Microsoft 365 Suite Applications, including but not limited to, Outlook, Word, and Teams.
  • Verbal and Written Communication Skills.
  • Organizational Skills.

Preferred:

  • Experience with case management systems such as Filevine.
  • Experience with lead generation systems such as Lead Docket.
  • Experience in Customer Service via in-person and over the phone, while monitoring and diffusing escalated issues.
  • Experience talking on the phone regularly and corresponding through email with a professional and confident tone.

Education / Certifications / Other Qualifications / Success Traits

Required:

  • Must have a High School Diploma or Equivalent.
  • Ensure Accountability: Takes responsibility for their work and the performance of the firm. Owns commitments and shows a willingness to answer for their actions without being defensive or shifting blame.
  • Client Focus: Intentionally seeks to understand Client needs. Proactively identifies opportunities to serve or create a benefit to the Client. Looks to exceed Client expectations by creating delight. Establishes and maintains effective Client relationships.
  • Situational Adaptability: Rebounds from setbacks vs. emotionally responding with drama. Is confident under pressure. Handles or Manages change or crises effectively. Maintains a positive attitude despite adversity. Grows from hardships and negative experiences.
  • Action Oriented: Readily takes action on challenges, without unnecessary delay. Identifies and seizes new opportunities. Displays a can-do attitude in good and bad times. Steps up to handle tough issues without avoidance.

Preferred:

  • Secondary education, bachelor’s degree preferred, or equivalent combination of education, training, and experience.

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