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Claims Manager Jobs in Oak Ridge, TN (NOW HIRING)

Sedgwick

Manager Physical Therapy

Knoxville, TN · On-site

Communicates effectively with claims and clinical teams to ensure collaborative efforts and therefore better claim outcomes. * Manages the distribution of workload among team members to ensure a ...

New

Orano

Insurance & Risk Manager

Oak Ridge, TN · On-site

Coordinate and manage claims, including incident investigations, documentation, and collaboration with brokers and carriers. * Review insurance implications of contracts, projects, and operational ...

Socket.dev

General Manager

Knoxville, TN · On-site

$90 - $150/hr

Are experienced in managing and resolving damage claims, overseeing procurement of site supplies, and maintaining high standards for site condition. * Have a leadership philosophy that emphasizes ...

Pure Magic

General Manager

Oak Ridge, TN · On-site

Are experienced in managing and resolving damage claims, overseeing procurement of site supplies, and maintaining high standards for site condition. * Have a leadership philosophy that emphasizes ...

Mammoth Holdings LLC

General Manager

Knoxville, TN · On-site

Are experienced in managing and resolving damage claims, overseeing procurement of site supplies, and maintaining high standards for site condition. * Have a leadership philosophy that emphasizes ...

Pure Magic

General Manager

Clinton, TN · On-site

Are experienced in managing and resolving damage claims, overseeing procurement of site supplies, and maintaining high standards for site condition. * Have a leadership philosophy that emphasizes ...

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Showing results 21-40

All JobsClaims JobsClaims Manager JobsClaims Manager Jobs in Oak Ridge, TN

Claims Manager information

See Oak Ridge, TN salary details

$30.4K

$76.2K

$120.6K

How much do claims manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for claims manager in Oak Ridge, TN is $76,228.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,000.00 and $91,100.00 per year, depending on experience, location, and employer.

How much do claims managers make in the US?

Claims managers in the US typically earn a median annual salary of around $80,000 to $100,000, with experienced professionals and those in senior roles earning higher. Salaries can vary based on location, industry, and level of experience, and many claims managers hold certifications such as the Chartered Property Casualty Underwriter (CPCU).

What is the difference between Claims Manager vs Claims Adjuster?

AspectClaims ManagerClaims Adjuster
CredentialsTypically requires a bachelor’s degree, industry certifications (e.g., CPCU), and management experienceUsually requires a high school diploma or bachelor’s degree, with certifications like AIC or CPCU preferred
Work EnvironmentOversees claims departments, manages teams, and develops policies within insurance companiesEvaluates individual claims, investigates damages, and determines settlement amounts
Employer & Industry UsageCommonly employed in insurance companies, handling claims processes and team managementFound in insurance firms, adjusting claims directly with policyholders and providers

In summary, Claims Managers oversee the claims process and manage teams, requiring leadership skills and industry certifications. Claims Adjusters focus on evaluating individual claims, investigating damages, and determining payouts. Both roles are essential in the insurance industry but differ in scope and responsibilities.

What is the role of a claims manager?

A claims manager oversees the processing and settlement of insurance claims, ensuring accuracy and compliance with policies. They evaluate claim validity, coordinate with adjusters and clients, and may use claims management software to streamline operations.

How does a claims manager balance high case volumes with thorough and accurate claim assessments?

Claims Managers often face the challenge of managing a large number of claims while maintaining quality and compliance. To address this, they implement efficient workflows, delegate tasks among team members, and use claims management software to automate routine processes. Regular team meetings and performance tracking help ensure that each claim is processed accurately and within regulatory timelines. Strong organizational skills and effective communication are key to balancing these demands and supporting both claimants and internal stakeholders.

What skills and qualifications are needed to be a claims manager?

To thrive as a Claims Manager, you need expertise in insurance policies, risk assessment, and claims processing, usually supported by a degree in business, finance, or a related field. Familiarity with claims management software, regulatory compliance tools, and industry certifications such as AIC (Associate in Claims) is typically required. Strong analytical thinking, negotiation skills, and effective communication help you manage complex cases and lead teams successfully. These skills and qualities are vital for ensuring accurate claims resolution, minimizing financial loss, and maintaining client trust.

What does a claims manager do?

A Claims Manager oversees the processing and resolution of insurance claims within an organization. Their responsibilities include evaluating claims, ensuring compliance with company policies and legal regulations, and managing a team of claims adjusters or examiners. Claims Managers work to ensure claims are handled efficiently and fairly, often acting as a point of escalation for complex or disputed cases. They also analyze data to improve claims processes and mitigate risk. Effective communication and leadership skills are essential in this role.
More about Claims Manager jobs
What are the most commonly searched types of Claims jobs in Oak Ridge, TN? The most popular types of Claims jobs in Oak Ridge, TN are:
What are popular job titles related to Claims Manager jobs in Oak Ridge, TN? For Claims Manager jobs in Oak Ridge, TN, the most frequently searched job titles are:
What job categories do people searching Claims Manager jobs in Oak Ridge, TN look for? The top searched job categories for Claims Manager jobs in Oak Ridge, TN are:
What cities near Oak Ridge, TN are hiring for Claims Manager jobs? Cities near Oak Ridge, TN with the most Claims Manager job openings:
Claims Manager jobs near you

Bilingual Claims Care Representative I

HomeFirst Agency

Maryville, TN • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 3 days ago

Job description

POSITION TITLE: Bilingual Claims Care Representative
JOB STATUS: Full Time/Hourly
DEPARTMENT: Claims
REPORTS TO: Claims Care Team Lead
TRAVEL REQUIRED: None
WORK SCHEDULE: Mandatory in-office 4- week training. 3 times a month in-office after training.
Pay: The expected hiring range for this position is from $20.39 to $23.99 plus additional bonus opportunity. The stated hiring range is based on experience, qualifications, and other relevant factors. Final compensation decisions will take into account a variety of considerations, including individual skills, internal equity, and organizational needs.
HomeFirst® Agency is a leading insurance agency offering a wide range of insurance products from nationally-known insurance companies to protect your home, property and life. We strive to help customers find the right insurance products to fit their needs at competitive rates. Located in Maryville, Tennessee, we offer homeowners insurance to customers nationwide, and insurance to protect your other property and life in select states. For over 20 years, we have helped customers with their insurance needs. Today, we have more than 180,000 customers.
JOB SUMMARY
The Claims Care Representative I provides excellent customer service and support to policyholders to assist in the initial claim setup. This position reports to the Claims Care Team Lead and makes and receives calls from policyholders, providing guidance through the steps of reporting a new claim. The Claims Care Representative I ensures all necessary information is accurately recorded, details are documented, and initial expectations in the claims process are provided, including explaining required documents.
JOB FUNCTIONS
Administrative
  • Assists and supports adjusters and management with administrative tasks included but not limited to:
    • Mailing checks and letters,
    • Compiling paperwork,
    • Providing necessary forms required on a claim.
  • Assists with mailing of new claim paperwork.
  • Documents receipt of mail, emails, and faxes.
  • Acquires and uploads declaration page to claim file.
  • Completes claims reported to third party vendor assigning claims numbers to the files.
  • Uploads documents received on policyholder's claims to claim file; notifies assigned adjusters of information received.

Customer Service
  • Serves as the first point of contact for policyholders reporting a new claim.
  • Sets expectations and next steps to policyholder; explains documentation and other information needed for claim process.
  • Creates new claim reports by collecting detailed information about a loss and verifying policyholder's contact information.
  • Demonstrates empathy and sensitivity when dealing with policyholders who may be experiencing stress or loss, helping to build trust and maintain a positive customer relationship.
  • Accurately enters loss information into the claims system and generates a claim number.

  • Other duties as assigned

This job description is not an exhaustive list of all the functions that a team member performs and other duties may be assigned.
REQUIREMENTS AND QUALIFICATIONS
QUALIFICATIONS:
  • Education: High School diploma or equivalent
  • Experience: 0-2 years of related experience preferred, but not required.
  • Must have strong computer skills with ability to navigate Microsoft Office Suite.
  • Travel as needed.
  • Ability to communicate effectively and efficiently via phone, email, and person to person.
  • Capability of gathering facts accurately, analyzing causes, evaluating alternate solutions, and arriving at sound conclusions on action to be taken.
  • Ability to manage multiple and/or conflicting responsibilities.
  • Great attention to detail, organizational skills, and time management.
  • Good sense of urgency and follow up.
  • Ability to handle stressful situations.
  • Ability to work in a team environment.
  • Bilingual in English and Spanish required.

Licenses/Certifications:
Knowledge, Skills, and Abilities (KSAs):
  • Must have strong computer skills with ability to navigate Microsoft Office Suite
  • Claims experience helpful, working knowledge of AS/400 and basic understanding of insurance a plus
  • Ability to communicate effectively and efficiently via phone, email, and person to person
  • Capable of gathering facts accurately, analyze causes, evaluate alternate solutions, and arriving at sound conclusions on action to be taken
  • Ability to manage multiple and/or conflicting responsibilities
  • Great attention to detail, organizational skills, and time management
  • Good sense of urgency and follow up
  • Ability to handle stressful situations
  • Ability to work in a team environment
  • Capable of dealing with changes that can and will occur periodically
  • Ability to make complex decisions

PHYSICAL DEMANDS:
  • Must be able to remain in a stationary position 75% of the time.
  • Will be constantly operating a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.
  • Will be communicating via phone, Teams, and Zoom.
  • Must be able to exchange accurate information at all times.
  • Must be able to identify and assess claim status and determine appropriate process.
  • Will primarily work in a state-of-the-art indoor temperature controlled, sealed window office environment, while maintaining a hybrid schedule.

Here are some more reasons to choose HomeFirst Agency!
  • Full-time team members have the flexibility to create their own health, dental, and vision benefits package. HomeFirst Agency provides competitive 401(k) programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.

  • As part of HomeFirst's commitment to Opening Doors to a Better Life, HFA is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.

  • At HFA, we encourage holistic wellness with physical, nutritional, social, financial, spiritual, and occupational programs available online or in-person for team members.

  • Our newly renovated Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga/barre studio, volleyball, and basketball courts, walking paths, and a disc golf course.

Clayton is committed to creating an inclusive workplace. HomeFirst Agency is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
HomeFirst Agency. Where you start a job and gain a career!
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