Join us as a Assistant Vice President, Federal Workers' Compensation Claims to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the ...
Join us as a Assistant Vice President, Federal Workers' Compensation Claims to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the ...
CNA is a market leader in insuring Allied Healthcare Providers, including nurses, nurse ... In this Medical Malpractice focused Complex Claims Consultant position, you will be responsible for ...
CNA is a market leader in insuring Allied Healthcare Providers, including nurses, nurse ... In this Medical Malpractice focused Complex Claims Consultant position, you will be responsible for ...
Complex Claims Consultant - EPL, Private & NFP D&O
Overland Park, KS · On-site
$17.50 - $23.75/hr
CNA is one of the premier providers of professional liability insurance. CNA Financial Lines has an opening for a Complex Claims Consultant handling Employment Practice Liability, Private and NFP D&O ...
Complex Claims Consultant - EPL, Private & NFP D&O
Overland Park, KS · On-site
$17.50 - $23.75/hr
CNA is one of the premier providers of professional liability insurance. CNA Financial Lines has an opening for a Complex Claims Consultant handling Employment Practice Liability, Private and NFP D&O ...
Managing Director Strategic Claims Oversight - Healthcare Severity
Overland Park, KS · Hybrid
$97K - $189K/yr
At CNA, we strive to create a culture in which people know they matter and are part of something ... Oversees the most complex investigations of claims, liability and damages anddeterminesclaim ...
New
Managing Director Strategic Claims Oversight - Healthcare Severity
Overland Park, KS · Hybrid
$97K - $189K/yr
At CNA, we strive to create a culture in which people know they matter and are part of something ... Oversees the most complex investigations of claims, liability and damages anddeterminesclaim ...
New
CNA is the market leader in providing Lawyers liability coverage and provides best-in-class claim service. We are seeking a dynamic self-starter to join our Complex Claims team handling claims for ...
CNA is the market leader in providing Lawyers liability coverage and provides best-in-class claim service. We are seeking a dynamic self-starter to join our Complex Claims team handling claims for ...
Assistant Superintendent
Kansas City, KS · On-site
Track, review, and process Change Proposal Requests, Change Orders and, if applicable, claims * Assist the Project Manager in analyzing and completing the Quarterly Profit Projection Reports ...
Assistant Superintendent
Kansas City, KS · On-site
Track, review, and process Change Proposal Requests, Change Orders and, if applicable, claims * Assist the Project Manager in analyzing and completing the Quarterly Profit Projection Reports ...
Track, review, and process Change Proposal Requests, Change Orders and, if applicable, claims * Assist the Project Manager in analyzing and completing the Quarterly Profit Projection Reports ...
Quick apply
Track, review, and process Change Proposal Requests, Change Orders and, if applicable, claims * Assist the Project Manager in analyzing and completing the Quarterly Profit Projection Reports ...
Track, review, and process Change Proposal Requests, Change Orders and, if applicable, claims * Assist the Project Manager in analyzing and completing the Quarterly Profit Projection Reports ...
Track, review, and process Change Proposal Requests, Change Orders and, if applicable, claims * Assist the Project Manager in analyzing and completing the Quarterly Profit Projection Reports ...
At CNA, we strive to create a culture in which people know they matter and are part of something ... Responsibilities include investigating and resolving claims according to company protocols, quality ...
At CNA, we strive to create a culture in which people know they matter and are part of something ... Responsibilities include investigating and resolving claims according to company protocols, quality ...
Prepare regular reports on claims status, costs, and trends for leadership * Assist with regulatory ... compliance, audits, and insurance renewals by providing accurate claims data and documentation
Quick apply
Prepare regular reports on claims status, costs, and trends for leadership * Assist with regulatory ... compliance, audits, and insurance renewals by providing accurate claims data and documentation
Prepare regular reports on claims status, costs, and trends for leadership * Assist with regulatory ... compliance, audits, and insurance renewals by providing accurate claims data and documentation
Prepare regular reports on claims status, costs, and trends for leadership * Assist with regulatory ... compliance, audits, and insurance renewals by providing accurate claims data and documentation
Claims Coordinator
Lenexa, KS · On-site
Prepare regular reports on claims status, costs, and trends for leadership * Assist with regulatory ... compliance, audits, and insurance renewals by providing accurate claims data and documentation
Quick apply
Claims Coordinator
Lenexa, KS · On-site
Prepare regular reports on claims status, costs, and trends for leadership * Assist with regulatory ... compliance, audits, and insurance renewals by providing accurate claims data and documentation
Claims Coordinator
Lenexa, KS · On-site
Prepare regular reports on claims status, costs, and trends for leadership * Assist with regulatory ... compliance, audits, and insurance renewals by providing accurate claims data and documentation
Claims Coordinator
Lenexa, KS · On-site
Prepare regular reports on claims status, costs, and trends for leadership * Assist with regulatory ... compliance, audits, and insurance renewals by providing accurate claims data and documentation
Claims Adjuster
Overland Park, KS · On-site
$85K - $105K/yr
Establish new claims by taking customer's First Notice of Loss ... Request appraisals, estimates, cause & origin reports, and various other reports to assist in the ...
Quick apply
Claims Adjuster
Overland Park, KS · On-site
$85K - $105K/yr
Establish new claims by taking customer's First Notice of Loss ... Request appraisals, estimates, cause & origin reports, and various other reports to assist in the ...
Claims Adjuster
Overland Park, KS · On-site
$85K - $105K/yr
Establish new claims by taking customer's First Notice of Loss ... Request appraisals, estimates, cause & origin reports, and various other reports to assist in the ...
Claims Adjuster
Overland Park, KS · On-site
$85K - $105K/yr
Establish new claims by taking customer's First Notice of Loss ... Request appraisals, estimates, cause & origin reports, and various other reports to assist in the ...
At CNA, we strive to create a culture in which people know they matter and are part of something ... Manages an inventory of highly complex commercial claims, with large exposures that require a high ...
At CNA, we strive to create a culture in which people know they matter and are part of something ... Manages an inventory of highly complex commercial claims, with large exposures that require a high ...
... claims. * Assist the GM with developing and implementing strategies to increase average meal checks and frequency of Fan visits. Fan Service * Ensure that Fan service in all areas meets or exceeds ...
... claims. * Assist the GM with developing and implementing strategies to increase average meal checks and frequency of Fan visits. Fan Service * Ensure that Fan service in all areas meets or exceeds ...
L implications of workers' compensation claims. * Assist the GM with developing and implementing strategies to increase average meal checks and frequency of Fan visits. Fan Service * Ensure that Fan ...
L implications of workers' compensation claims. * Assist the GM with developing and implementing strategies to increase average meal checks and frequency of Fan visits. Fan Service * Ensure that Fan ...
Regional Director, Executive Liability Claims - Claims
Overland Park, KS · On-site
$97K - $181K/yr
Responsibilities include assisting producers in the sales process by explaining our claims advocacy service, providing suggestions and recommendations to adjusters to assist with claim resolutions ...
Regional Director, Executive Liability Claims - Claims
Overland Park, KS · On-site
$97K - $181K/yr
Responsibilities include assisting producers in the sales process by explaining our claims advocacy service, providing suggestions and recommendations to adjusters to assist with claim resolutions ...
Associate Claims Adjuster
Overland Park, KS · On-site
$65K - $85K/yr
Establish new claims by taking customer's First Notice of Loss ... Request appraisals, estimates, cause & origin reports, and various other reports to assist in the ...
Quick apply
Associate Claims Adjuster
Overland Park, KS · On-site
$65K - $85K/yr
Establish new claims by taking customer's First Notice of Loss ... Request appraisals, estimates, cause & origin reports, and various other reports to assist in the ...
Claims Assistant information
See Kansas salary details
$12.43 - $13.60
4% of jobs
$13.60 - $14.77
6% of jobs
$14.77 - $15.94
14% of jobs
$16.02 is the 25th percentile. Wages below this are outliers.
$15.94 - $17.11
12% of jobs
The median wage is $17.90 / hr.
$17.11 - $18.28
21% of jobs
$18.28 - $19.45
14% of jobs
$19.90 is the 75th percentile. Wages above this are outliers.
$19.45 - $20.62
12% of jobs
$20.62 - $21.79
5% of jobs
$21.79 - $22.96
4% of jobs
$22.96 - $24.13
4% of jobs
$24.13 - $25.30
4% of jobs
$12
$18
$25
How much do claims assistant jobs pay per hour?
What are the key skills and qualifications needed to thrive as a Claims Assistant, and why are they important?
How to become a claims assistant?
How much do adjusters make per claim?
What Are the Duties of a Claims Assistant?
A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.
What is the difference between Claims Assistant vs Claims Processor?
| Aspect | Claims Assistant | Claims Processor |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may prefer certifications in insurance or customer service | High school diploma; certifications in insurance claims processing are a plus |
| Work Environment | Office setting, interacting with clients and insurance agents | Office or remote, focusing on reviewing and processing claims |
| Employer & Industry Usage | Insurance companies, third-party administrators, and brokers | Insurance companies, claims departments, and third-party administrators |
| Common Search & Comparison Intent | Understanding entry-level claims roles and responsibilities | Clarifying the specific duties and qualifications of claims processing roles |
Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.
How does a Claims Assistant typically interact with other departments during the claims process?
Is claims a stressful job?
What does a claims assistant do?

Full-time
Re-posted 7 days ago
AIG rating
8.4
Based on 22 frontline employees who took The Breakroom Quiz
116th of 301 rated insurance
Job description
At AIG, we are reimagining the way we help customers to manage risk. Join us as a Assistant Vice President, Federal Workers' Compensation Claims to play your part in that transformation. It's an opportunity to grow your skills and experience as a valued member of the team.
Make your mark in Claims
Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.
How you will create an impact
The Assistant Vice President, Federal Workers' Compensation Claims is responsible for leading overall claims business functions of the Federal/Defense Base Act (DBA) office and for directing activities consistent with the mission statement of AIG Claims, Inc. by achieving stated goals through best practices and other acceptable means. They also provide leadership that encourages and supports a professional environment and promotes a business culture that leverages attainment of desired business results.
- Ensures understanding and administration of claim policies, procedures and practices in accordance with company and policy standards
- Implements procedures that will shape behaviors to achieve quality results on a consistent basis in meeting Best Claim Practices to benefit of customers and business partners
- Evaluates and measures operational compliance in concert with Claim Handling Guidelines in meeting team goals.
- Ensures appropriate claim file reserving, claim payments, legal/allocated expenses and recoveries are effectively applied and consistent with company guidelines via review and management of Open and Closed file review results as well as other review processes.
- Directly responsible for implementing a people strategy that supports training and skills improvement initiatives that achieve increased bench strength and improved career pathing for assigned team.
- Directs and leads team in achieving business strategies and plans in support of agreed upon objectives.
- Performs other duties as assigned by Workers' Compensation Senior Leadership
What you will need to succeed
- 10 years claims adjusting experience and prior leadership experience within a claim technical operation, in-depth understanding of Workers' Compensation claim handling and servicing requirements.
- Leadership skills in direction setting, change management, customer focus and talent development
- Analytical skills with strong business acumen and ability to work across organization in matrix reporting relationships
- Strong (oral / written) communication and interpersonal skills
- Technical expertise in one or more claim functions
- Career development, mentoring and coaching skills
Ready to make a bigger impact? We look forward to reviewing your application.
Compensation for this position includes base salary and eligibility for a bonus in accordance with the terms of the applicable incentive plan. In addition, we're proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
#LI-SR1
At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.
Enjoy benefits that take care of what matters
At AIG, our people are our greatest asset. We know how important it is to protect and invest in what's most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security-as well as your professional development-to bring peace of mind to you and your family.
Reimagining insurance to make a bigger difference to the world
American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world's most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.
Welcome to a culture of inclusion
We're committed to creating a culture that truly respects and celebrates each other's talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG's greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.
AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.
AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.
AIG reserves the right to conduct a criminal background check, tailored to the requirements of a job, after a conditional employment offer is made. Unless otherwise required by law, AIG does not automatically exclude any applicant with a criminal conviction for a job or class or jobs. For more information about Philadelphia law specifically, copy and paste the following link within your browser: http://www.phila.gov/HumanRelations/PDF/BTB%20POSTER%20FINAL_3-9-16.pdfFunctional Area:
About AIG
Sourced by ZipRecruiter
American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.
Industry
Insurance services
Company size
10,000+ Employees
Headquarters location
New York, NY, US
Year founded
1919