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Claims Assistant Jobs in Delaware (NOW HIRING)

Bayhealth

Medical Biller/Certified Coder

Dover, DE · On-site

$18.75 - $24/hr

... claims submissions to a completed and paid A/R. Receive encounters from EMR or other means of ... and assistants to ensure accuracy. As needed, responds to physician inquiries that concern the ...

Bayhealth

Medical Biller/Certified Coder

Dover, DE · On-site

$18.75 - $24/hr

... claims submissions to a completed and paid A/R. Receive encounters from EMR or other means of ... and assistants to ensure accuracy. As needed, responds to physician inquiries that concern the ...

Bayhealth

Medical Biller/Certified Coder

Dover, DE · On-site

$18.75 - $24/hr

... claims submissions to a completed and paid A/R. Receive encounters from EMR or other means of ... and assistants to ensure accuracy. As needed, responds to physician inquiries that concern the ...

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All JobsClaims JobsClaims Assistant JobsClaims Assistant Jobs in Delaware

Claims Assistant information

See Delaware salary details

$13

$21

$28

How much do claims assistant jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for claims assistant in Delaware is $21.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What are the duties of a claims assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What are the key skills and qualifications needed to thrive as a claims assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How does a claims assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

What is the role of a claims assistant?

A claims assistant supports insurance claims processing by reviewing claim forms, gathering necessary documentation, and communicating with clients and adjusters. They help ensure claims are handled accurately and efficiently, often using claims management software. Attention to detail and good communication skills are essential for this role.
More about Claims Assistant jobs

What are the most commonly searched types of Claims jobs in Delaware?

The most popular types of Claims jobs in Delaware are:

What are popular job titles related to Claims Assistant jobs in Delaware?

For Claims Assistant jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Claims Assistant jobs in Delaware look for?

The top searched job categories for Claims Assistant jobs in Delaware are:

What cities in Delaware are hiring for Claims Assistant jobs?

Cities in Delaware with the most Claims Assistant job openings:

Claims Assistant jobs near you
Infographic showing various Claims Assistant job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $43,821 per year, or $21.1 per hour.

Medical Biller/Certified Coder

Dover, DE • On-site

Bayhealth

7.3

Company rating: 7.3 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

303rd of 895 rated healthcare providers

People enjoy working here

Good employer

Recommended by parents

Learn more about Bayhealthexternal

$18.75 - $24/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

If you care about the opportunity to grow, to make a difference, to build a future and a life, then we just might have the career for you. Care to talk?
Bayhealth Medical Center is Central and Southern Delaware's healthcare leader with hospitals in Dover and Milford, as well as stand-alone Emergency Department in Smyrna and a hybrid Emergency Department and Urgent Care in Milton. We offer various practice settings throughout Kent and Sussex Counties. Bayhealth Medical Center Kent Campus is 90 minutes from Philadelphia, Washington, DC and Baltimore. Our Sussex Campus is 30 minutes to the Delaware beaches and relaxation in the sand!
Bayhealth Medical Center offers a competitive salary and comprehensive benefits package (for eligible positions) including:
  • Generous Paid Time Off and Paid Holidays
  • Matching 401(k)/403(b) Plans
  • Excellent Health, Dental, and Vision
  • Disability and Life Insurance options
  • On Site Child Care
  • Educational Reimbursement
  • Health Care and Dependent Care Flex Spending Accounts
  • Plus, an array of Voluntary Benefits to include Critical Care Coverage and more!

Location: Kent Campus Hospital, Dover Delaware
Note: This position is Not a Remote position, requires 3 years of medical coding experience and CPC or CCS certifications
Status: Full Time 80 Hours Biweekly
Shift: Days
SALARY RANGE: 20.14 - 30.21 HOURLY
General Summary:
Position is responsible all aspects of the medical billing process from generating completed medical claims submissions to a completed and paid A/R. Receive encounters from EMR or other means of encounters information and prepare the encounter for submission. Abstract clinical information from a variety of medical records charts and documents and assigns appropriate DX and/or CPT-4 codes. Work with WQ or per supervisor instructions. Correct errors and denials from WQ or from other sources. Maintain AR processes to achieve organization's goals.
Responsibilities:
1. Review and analyze records to identify and correct errors.
2. Prepare encounter and code correct medical billing claims generated from the EMR to bill insurance carriers or other parties.
3. Submit the claims correctly from the first time.
4. Determine the correct encounters code from patient records. Codes data from patient records. Manage detailed, specifically coded information. When needed, abstracts data from patients' medical records to maintain full diagnosis coding and charges capture.
5. Interact with physicians and assistants to ensure accuracy. As needed, responds to physician inquiries that concern the proper documentation of diagnostic procedural information and questions regarding coding assignments.
6. Track patient data over multiple visits.
7. Maintain line of communication with your providers, auditing and providing training as needed.
8. Identifies and verifies documentation and coding complacencies.
9. Inform the responsible channels of all issues that create loss of reimbursement, constant errors and other issues pertaining to management issues.
10. Maintain A/R goals and daily A/R functions. Responsible for any revenue cycle issues due to medical billing issues.
11. Correct error and denials from designated WQ.
12. Participate in department meetings. Participate in training sessions or webinars per supervisor request.
13. All other duties as assigned, within the scope and range of job responsibilities.
Required Education, Credential(s) and Experience:
  • Education:
  • High School Diploma or GED
    Certificate Program Medical Coding & Billing
  • Credential(s):
  • Certified Professional Coder
    ; Or Certified Coding Specialist (CCS).
  • Experience:
    Required: Three (3) years' professional medical coding experience.
    Preferred: Three (3) years' experience with full medical coding functions.

To view a full list of all open position at Bayhealth, please visit:
https://apply.bayhealth.org/join/

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