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Claims Trainee Jobs in Delaware (NOW HIRING)

Progressive

Claims Adjuster Trainee

Newark, DE

$57K - $61K/yr

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers ...

New

Sedgwick

Claims Representative, Auto

Dover, DE · On-site

$50K - $55K/yr

To analyze and process low to mid-level auto and transportation claims. ESSENTIAL RESPONSIBLITIES MAY INCLUDE * Processes auto property damage and lower level injury claims; assesses damage, makes ...

Sedgwick

Claims Representative , Auto

Dover, DE · On-site

$50K - $55K/yr

To analyze and process low to mid-level auto and transportation claims. ESSENTIAL RESPONSIBLITIES MAY INCLUDE * Processes auto property damage and lower level injury claims; assesses damage, makes ...

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All JobsClaims JobsClaims Trainee JobsClaims Trainee Jobs in Delaware

Claims Trainee information

See Delaware salary details

$29K

$32.5K

$35K

How much do claims trainee jobs pay per year?

As of Jul 14, 2026, the average yearly pay for claims trainee in Delaware is $32,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,000.00 and $34,000.00 per year, depending on experience, location, and employer.

What is the difference between Claims Trainee vs Claims Adjuster?

AspectClaims TraineeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer a relevant certificationHigh school diploma; often requires licensing or certification depending on the region
Work EnvironmentTraining programs, supervised settings, office or remoteFieldwork, office, or remote; handling claims directly with clients and providers
Employer & Industry UsageInsurance companies, training roles for entry-level claims positionsInsurance companies, claims departments, adjusting claims for damages or losses

Claims Trainee roles are entry-level positions focused on training and learning the claims process, often under supervision. Claims Adjusters handle actual claims, assess damages, and make settlement decisions. While Claims Trainees are in a learning phase, Claims Adjusters are responsible for managing claims independently once trained.

What are Claims Trainees?

Claims Trainees are entry-level professionals in the insurance industry who are learning how to evaluate, process, and settle insurance claims. They typically work under the supervision of experienced adjusters or managers and receive on-the-job training to understand company policies, claims procedures, and relevant legal regulations. Claims Trainees investigate claims, communicate with policyholders, and gradually take on more responsibility as they gain experience. This role is often a starting point for a career in claims adjusting or insurance management.

What are the key skills and qualifications needed to thrive as a Claims Trainee, and why are they important?

To thrive as a Claims Trainee, you need a bachelor's degree (often in business or a related field), analytical thinking, and basic knowledge of insurance principles. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications such as AIC (Associate in Claims) is beneficial. Strong attention to detail, effective communication, and a customer-oriented mindset are standout soft skills for this role. These competencies are crucial for accurately evaluating claims, ensuring customer satisfaction, and supporting efficient claims resolution.

What are some common challenges a Claims Trainee might face during their initial training period?

As a Claims Trainee, one common challenge is quickly understanding complex insurance policies and regulations while handling real claims. Trainees often need to develop strong attention to detail and effective communication skills to gather information from claimants and collaborate with more experienced adjusters. Balancing training sessions, shadowing opportunities, and managing a growing caseload can feel overwhelming at first. However, most organizations provide mentorship and structured support to help trainees build confidence and proficiency as they progress.
What are the most commonly searched types of Claims jobs in Delaware? The most popular types of Claims jobs in Delaware are:
What are popular job titles related to Claims Trainee jobs in Delaware? For Claims Trainee jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Claims Trainee jobs in Delaware look for? The top searched job categories for Claims Trainee jobs in Delaware are:
What cities in Delaware are hiring for Claims Trainee jobs? Cities in Delaware with the most Claims Trainee job openings:
Claims Trainee jobs near you
Claims Adjuster Trainee

Claims Adjuster Trainee

Progressive

Newark, DE

$57K - $61K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

New

Progressive Insurance rating

8.7

Company rating: 8.7 out of 10

Based on 589 frontline employees who took The Breakroom Quiz

66th of 281 rated insurance

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.
As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position, which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.
This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.
Duties & responsibilities (upon completion of training)
  • Determine coverage
  • Determine liability (who’s at fault for the damages)
  • Interview customers, claimants, and witnesses
  • Partner with appraisers/estimators to manage vehicle repairs
  • Negotiate with customers and other insurance carriers and resolve claims
Must-have qualifications
  • Three years of work experience OR
  • Bachelor’s degree OR
  • Two years work experience and an associate degree
Schedule: During Claims Ownership training and Onboarding the schedule is Monday-Friday 8:30am-5:30pm during weeks 1-3 and 8:00am-5:00pm during weeks 4-13. After Claims Ownership and Onboarding the schedule will be either 8:00am-5:00pm or 9:00am-6:00pm, depending on business need.
Location: 131 Continental Dr, Suite 209, Newark, DE 19713
Compensation
  • Once you complete training and pass any necessary testing requirements, your salary will be $57,500 to $61,500/year, however, during training, you’ll be paid hourly based on your annual salary.
  • Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance
Benefits
  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance
Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/

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