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Claims Trainee Jobs in Delaware (NOW HIRING)

J & J Staffing Resources

DE · On-site

$15.50 - $21/hr

Manage the complete order process, including quotations, order entry, order tracking, invoicing, returns, warranty claims, and product availability inquiries. * Respond to customer inquiries via ...

CAI

Customer Service Rep.

Dover, DE · On-site

$17/hr

Respond to provider questions, emails, and calls in a timely and professional manner * Assist with navigating and resolving a variety of issues, including claims and continuity of care * Work towards ...

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All JobsClaims JobsClaims Trainee JobsClaims Trainee Jobs in Delaware

Claims Trainee information

See Delaware salary details

$29K

$32.5K

$35K

How much do claims trainee jobs pay per year?

As of Aug 7, 2026, the average yearly pay for claims trainee in Delaware is $32,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,000.00 and $34,000.00 per year, depending on experience, location, and employer.

What is the difference between Claims Trainee vs Claims Adjuster?

AspectClaims TraineeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer a relevant certificationHigh school diploma; often requires licensing or certification depending on the region
Work EnvironmentTraining programs, supervised settings, office or remoteFieldwork, office, or remote; handling claims directly with clients and providers
Employer & Industry UsageInsurance companies, training roles for entry-level claims positionsInsurance companies, claims departments, adjusting claims for damages or losses

Claims Trainee roles are entry-level positions focused on training and learning the claims process, often under supervision. Claims Adjusters handle actual claims, assess damages, and make settlement decisions. While Claims Trainees are in a learning phase, Claims Adjusters are responsible for managing claims independently once trained.

What is a claims trainee?

Claims Trainees are entry-level professionals in the insurance industry who are learning how to evaluate, process, and settle insurance claims. They typically work under the supervision of experienced adjusters or managers and receive on-the-job training to understand company policies, claims procedures, and relevant legal regulations. Claims Trainees investigate claims, communicate with policyholders, and gradually take on more responsibility as they gain experience. This role is often a starting point for a career in claims adjusting or insurance management.

What are the key skills and qualifications needed to thrive as a claims trainee?

To thrive as a Claims Trainee, you need a bachelor's degree (often in business or a related field), analytical thinking, and basic knowledge of insurance principles. Familiarity with claims management systems, Microsoft Office Suite, and sometimes industry certifications such as AIC (Associate in Claims) is beneficial. Strong attention to detail, effective communication, and a customer-oriented mindset are standout soft skills for this role. These competencies are crucial for accurately evaluating claims, ensuring customer satisfaction, and supporting efficient claims resolution.

What are some common challenges a claims trainee might face during their initial training period?

As a Claims Trainee, one common challenge is quickly understanding complex insurance policies and regulations while handling real claims. Trainees often need to develop strong attention to detail and effective communication skills to gather information from claimants and collaborate with more experienced adjusters. Balancing training sessions, shadowing opportunities, and managing a growing caseload can feel overwhelming at first. However, most organizations provide mentorship and structured support to help trainees build confidence and proficiency as they progress.
What are the most commonly searched types of Claims jobs in Delaware? The most popular types of Claims jobs in Delaware are:
What are popular job titles related to Claims Trainee jobs in Delaware? For Claims Trainee jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Claims Trainee jobs in Delaware look for? The top searched job categories for Claims Trainee jobs in Delaware are:
What cities in Delaware are hiring for Claims Trainee jobs? Cities in Delaware with the most Claims Trainee job openings:
Claims Trainee jobs near you
Infographic showing various Claims Trainee job openings in Delaware as of August 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $32,527 per year, or $15.6 per hour.

Customer Service Representative - State Farm Agent Team Member

Catie Walther - State Farm Agent

Lewes, DE • On-site

$45K - $50K/yr

Full-time

Medical, PTO

Re-posted 25 days ago

Job description

Benefits:
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Catie Walther - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 
RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • Bilingual Spanish preferred.