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Claims Director Jobs in Delaware (NOW HIRING)

ChristianaCare

Director Claims Management

Wilmington, DE · On-site

$121K - $193K/yr

As Director of Claims Management , you'll play a critical leadership role in protecting one of the nation's leading health systems by directing complex professional and general liability claims ...

Brinks

Area Director

Wilmington, DE

... claims, prevent security losses, and protect employees, customers, and company assets. * Lead ... and direct leadership engagement. Minimum Qualifications: * Minimum of 7 years operations ...

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Claims Director information

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$127K

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How much do claims director jobs pay per year?

As of Aug 24, 2026, the average yearly pay for claims director in Delaware is $126,988.00, according to ZipRecruiter salary data. Most workers in this role earn between $105,600.00 and $141,100.00 per year, depending on experience, location, and employer.

What is a claims director?

Claims Directors are senior professionals responsible for overseeing the claims department within an insurance company or similar organization. They develop and implement policies, manage claims staff, and ensure that claims are processed efficiently and in compliance with regulations. Their role includes analyzing claim trends, handling complex or escalated cases, and working to minimize company risk. Claims Directors also collaborate with other departments to improve customer satisfaction and operational effectiveness.

What does a claims director do?

A claims director oversees the daily and long-term operations of an insurance claims department. In this career, you guide the department, establishing uniform policies on insurance coverage and claims for a variety of situations, such as personal injuries, property damage, or casualty loss, based on appraisal information and verification of claims by other insurance specialists. Although your duties and responsibilities are mostly in a managerial capacity, you may advise subordinates or take over claims that are particularly complex. You also represent the department and company and ensure that customers receive excellent service.

What are the key skills and qualifications needed to thrive as a claims director, and why are they important?

To thrive as a Claims Director, you need extensive experience in claims management, strong analytical abilities, and typically a bachelor's degree in business, insurance, or a related field. Familiarity with claims processing software, regulatory compliance systems, and often industry certifications such as CPCU or AIC are important. Leadership, strategic thinking, and excellent communication skills set outstanding Claims Directors apart. These competencies are crucial for ensuring efficient claims operations, regulatory adherence, and effective team management within insurance organizations.

How does a claims director typically collaborate with other departments to resolve complex claims issues?

A Claims Director often works closely with legal, underwriting, risk management, and customer service teams to resolve complex claims. This collaboration ensures that claims are handled efficiently, comply with regulatory requirements, and align with company policy. The Claims Director may lead cross-functional meetings, provide strategic input, and coordinate investigations, especially on high-value or disputed claims. Effective communication and teamwork are essential to balance the interests of the company and the policyholder while mitigating risk.
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The most popular types of Claims jobs in Delaware are:

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Cities in Delaware with the most Claims Director job openings:

Claims Director jobs near you
Infographic showing various Claims Director job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $126,988 per year, or $61.1 per hour.

Director Claims Management

ChristianaCare

Wilmington, DE • On-site

$121K - $193K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

ChristianaCare rating

7.8

Company rating: 7.8 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

128th of 893 rated healthcare providers

Job description

Job Details
Lead strategy. Protect the organization. Influence outcomes.
At ChristianaCare, our mission is to serve together with love and excellence. As Director of Claims Management, you'll play a critical leadership role in protecting one of the nation's leading health systems by directing complex professional and general liability claims, shaping litigation strategy, and partnering with executive leadership to minimize organizational risk while supporting exceptional patient care.
Reporting to the Vice President of Risk Management, you'll lead the claims management function, oversee high-profile litigation, collaborate with physicians, clinical leaders, legal partners, and insurers, and help drive informed decisions that strengthen our organization.
What You'll Do
  • Lead the full lifecycle of professional and general liability claims from intake through resolution.
  • Direct and mentor a team of Claims Specialists and litigation support professionals.
  • Partner with outside defense counsel to develop litigation strategy, manage legal spend, and achieve favorable outcomes.
  • Collaborate with Risk Management, Finance, executive leadership, insurance carriers, brokers, consultants, and actuaries on claims strategy, reserve analyses, and loss projections.
  • Guide complex claims investigations while identifying opportunities for early resolution and cost containment.
  • Present claims trends, reserve analyses, and litigation metrics to executive leadership and Board committees.
  • Support enterprise initiatives focused on patient safety, risk reduction, and continuous process improvement.
  • Ensure compliance with insurance reporting requirements and contractual obligations.

Qualifications:
  • Bachelor's degree required; Juris Doctor (JD) strongly preferred.
  • Seven or more years of progressive experience in claims management, litigation management, or healthcare liability.
  • Experience managing outside defense counsel, insurance carriers, brokers, and complex litigation.
  • Demonstrated leadership experience managing professional teams.
  • Strong business judgment, negotiation, and strategic decision-making skills.
  • Healthcare experience strongly preferred.
  • CPCU, ARM, or other insurance/risk management designation.
  • Experience with captive insurance programs or reinsurance.
  • Familiarity with the London insurance market.

Why ChristianaCare?
This is an opportunity to join one of the region's premier integrated health systems where your leadership directly influences enterprise risk strategy, financial stewardship, and organizational excellence.
You'll work alongside highly respected clinical, legal, finance, and executive leaders in a collaborative environment that values innovation, integrity, and continuous improvement, while helping protect the mission of delivering exceptional care to every patient we serve.
Benefits:
ChristianaCare offers an annual incentive bonus and a collegial space where innovation is valued. We offer incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching. Fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
Our medical/dental/vision benefits are available to our caregivers on their first day of employment! And we offer two different mechanisms toward planning for your retirement, a 403(b) and a defined contribution plan
Annual Compensation Range $121,180.80 - $193,897.60
This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Post End Date
Aug 31, 2026
EEO Posting Statement
ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/

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About ChristianaCare

Sourced by ZipRecruiter

ChristianaCare is one of the country's most dynamic health care organizations, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, urgent care centers, three hospitals (1,299 beds), a free-standing emergency department, a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. It also includes the pioneering Gene Editing Institute and was rated by IDG Computerworld as one of the nation's Best Places to Work in IT. ChristianaCare is a nonprofit teaching health system with more than 260 residents and fellows. It is continually ranked by U.S. News & World Report as a Best Hospital. With the unique CareVio data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.

Industry

Outpatient health care

Company size

10,000+ Employees

Headquarters location

Wilmington, DE, US

Year founded

1888

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