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Claims Assistant Jobs in Delaware (NOW HIRING)

Mountaire Farms

Benefits Coordinator

Millsboro, DE

Process and manage leave of absences for hourly employees. * Assist employees with 401k loans, hardship and/or short-term disability (STD) claims. * Assist employees with medical claim issues, inform ...

Stellantis

Manage and track warranty litigation claims and related arbitration matters, including intake, file ... Coordinate arbitration filings, scheduling, and submissions; assist with preparation and ...

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All JobsClaims JobsClaims Assistant JobsClaims Assistant Jobs in Delaware

Claims Assistant information

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$13

$21

$28

How much do claims assistant jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for claims assistant in Delaware is $21.07, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claims Assistant, and why are they important?

To thrive as a Claims Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, data entry systems, and office productivity tools like Microsoft Office is important. Excellent communication, customer service, and problem-solving skills help you interact effectively with clients and team members. These abilities ensure efficient claims processing, accurate documentation, and a positive customer experience.

How to become a claims assistant?

To become a claims assistant, candidates typically need a high school diploma or equivalent, strong organizational and communication skills, and familiarity with insurance policies and claims processing. Some employers prefer candidates with post-secondary education or relevant certifications, and on-the-job training is often provided. Proficiency in computer software and attention to detail are important for success in this role.

How much do adjusters make per claim?

Claims adjusters typically do not earn a fixed amount per claim; instead, they are usually salaried employees or paid hourly. Their income depends on factors such as experience, location, and the complexity of claims handled, with average annual salaries ranging from $50,000 to $80,000. Some adjusters may receive bonuses or commissions based on productivity or performance.

What Are the Duties of a Claims Assistant?

A claims assistant works under the supervision of more senior claims examiners to ensure a claims adjuster and the claimants have followed the proper guidelines for filing claims. You also help adjusters deal with complex cases such as after a natural disaster hits and there are a significant number of claims coming in. As an assistant, you perform a number of administrative and clerical tasks which free examiners up to do other work. These duties include data entry, checking payment paperwork, confirming a claimant’s wage statement, and drafting report and billing paperwork.

What is the difference between Claims Assistant vs Claims Processor?

AspectClaims AssistantClaims Processor
Required CredentialsHigh school diploma or equivalent; some roles may prefer certifications in insurance or customer serviceHigh school diploma; certifications in insurance claims processing are a plus
Work EnvironmentOffice setting, interacting with clients and insurance agentsOffice or remote, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, third-party administrators, and brokersInsurance companies, claims departments, and third-party administrators
Common Search & Comparison IntentUnderstanding entry-level claims roles and responsibilitiesClarifying the specific duties and qualifications of claims processing roles

Claims Assistants typically handle customer inquiries, gather documentation, and support claims processing, while Claims Processors focus on reviewing, evaluating, and approving claims. Both roles often require similar credentials and work in insurance settings, but their responsibilities differ in scope and focus.

How does a Claims Assistant typically interact with other departments during the claims process?

As a Claims Assistant, you will regularly collaborate with various teams such as adjusters, underwriters, and customer service representatives to ensure that claims are processed accurately and efficiently. Your role often involves gathering necessary documentation, clarifying claim details, and updating records, which requires clear communication and attention to detail. Effective teamwork and the ability to coordinate with different departments are essential, as you may need to follow up on missing information or escalate complex cases to senior staff. This collaborative environment helps ensure that claimants receive timely resolutions and supports the overall workflow of the claims department.

Is claims a stressful job?

A claims assistant role can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. The job often requires attention to detail, communication skills, and the ability to work under pressure, which can contribute to stress levels.

What does a claims assistant do?

A claims assistant supports insurance claims processing by collecting and reviewing claim information, verifying documentation, and communicating with clients and adjusters. They often use specialized software and need strong organizational and communication skills to ensure accurate and efficient claim handling.
More about Claims Assistant jobs
What are the most commonly searched types of Claims jobs in Delaware? The most popular types of Claims jobs in Delaware are:
What are popular job titles related to Claims Assistant jobs in Delaware? For Claims Assistant jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Claims Assistant jobs in Delaware look for? The top searched job categories for Claims Assistant jobs in Delaware are:
What cities in Delaware are hiring for Claims Assistant jobs? Cities in Delaware with the most Claims Assistant job openings:
Claims Assistant jobs near you
Claims - Field Claims Representative

Claims - Field Claims Representative

The Cincinnati Insurance Companies

Wilmington, DE • On-site

$68K - $99K/yr

Full-time

Retirement, PTO

Re-posted 10 days ago

Cincinnati Insurance Company rating

8.9

Company rating: 8.9 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

44th of 281 rated insurance

Job description

Make a difference with a career in insurance
At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.
If you're ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.
Build your future with us
Our Field Claims department is currently seeking field claims representatives to service the territory surrounding: Wilmington, DE. The candidate is required to reside within the territory.
This territory allows either an experienced or entry-level representative the opportunity to investigate and evaluate multi-line insurance claims through personal contact to ensure accurate settlements.
Be ready to:
  • complete thorough claim investigations
  • interview insureds, claimants, and witnesses
  • consult police and hospital records
  • evaluate claim facts and policy coverage
  • inspect property and auto damages and write repair estimates
  • prepare reports of findings and secure settlements with insureds and claimants
  • use claims-handling software, company car and mobile applications to adjust loss in a paperless environment
  • provide superior and professional customer service
  • once eligible, become a certified and active Arbitration Panelist

To be an Entry Level Claims Representative:
The pay range for this position is $60,500 - $83,600 annually. The pay determination is based on the applicant's education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Be equipped with:
  • be available and communicative during your regular business hours
  • a desire to learn about the insurance industry and provide a great customer experience
  • the ability to work unsupervised
  • excellent verbal and written communication skills
  • strong interpersonal skills
  • excellent problem-solving, negotiation, organizational and prioritization skills
  • preparedness to follow-up with others in a timely manner
  • a valid driver's license

Bring education or experience from:
  • a bachelor's degree
  • AINS, AIC, or CPCU designations preferred

Benefits in addition to compensation include:
  • company car
  • company stock options, including Restricted Share Units and Incentive based stock options
  • paid time off (PTO)
  • 401K with 6% company match

To be an Experienced Claims Representative:
The pay range for this position is $68,200 - $99,000 annually. The pay determination is based on the applicant's education, experience, location, knowledge, skills and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Be equipped with:
  • be available and communicative during your regular business hours
  • multi-line claims experience preferred
  • ability to completely assess auto, property, and bodily injury type damages
  • capacity to work unsupervised
  • excellent verbal and written communication skills
  • strong interpersonal skills
  • excellent problem-solving, negotiation, organizational, and prioritization skills
  • preparedness to follow-up with others in a timely manner
  • a valid driver's license

Bring education or experience from:
  • one or more years of claims handling experience
  • AINS, AIC, or CPCU designations preferred
  • bachelor's degree or equivalent experience required

Benefits in addition to compensation include:
  • company car
  • company stock options, including Restricted Share Units and Incentive based stock options
  • paid time off (PTO)
  • 401K with 6% company match

Enhance your talents
Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you're new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional - all while enjoying a meaningful career.
Enjoy benefits and amenities
Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated. To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities.
Embrace a diverse team
As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation, gender identity and transgender status; religion; national origin; age; disability; military service; veteran status; pregnancy; AIDS/HIV or genetic information; or any other basis prohibited by law. All job applicants have rights under Federal Employment Laws. Please review this information to learn more about those rights.

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