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Claim Jobs in Indiana (NOW HIRING)

DMC Insurance, Inc.

Claims Auditor

Indianapolis, IN · On-site

The Claim Auditor is responsible for auditing internal and external claim files for excess reporting compliance, reserving adequacy, quality assurance, adequate resolution plan. This is a position ...

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Claim information

See Indiana salary details

$13

$20

$26

How much do claim jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for claim in Indiana is $20.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $21.73 per hour, depending on experience, location, and employer.

What is a claim?

Claims are formal requests made by policyholders to an insurance company for coverage or compensation for a covered loss or policy event. When an insured event occurs, such as an accident or damage, the policyholder submits a claim to the insurer, who then evaluates it to determine if the loss is covered under the policy and the amount to be paid. The claims process involves documentation, assessment, and often interaction with claims adjusters. The goal is to help the insured recover from their loss as outlined in the insurance agreement.

What are the key skills and qualifications needed to thrive as a claims adjuster, and why are they important?

To thrive as a Claims Adjuster, you need analytical skills, attention to detail, and knowledge of insurance policies, typically supported by a bachelor's degree or relevant experience. Familiarity with claims management software, estimating tools, and sometimes industry certifications like AIC (Associate in Claims) is important. Strong negotiation, communication, and customer service skills help manage claimants' expectations and resolve disputes effectively. These abilities ensure accurate claim assessments, regulatory compliance, and a positive customer experience.

What are some common challenges faced by claims professionals and how can they be effectively managed?

Claims professionals often encounter challenges such as interpreting complex policy language, managing high caseloads, and addressing customer concerns during stressful situations. Staying organized, maintaining clear communication with all parties, and leveraging technology for tracking claims can help manage these challenges. Additionally, collaborating closely with underwriters, legal teams, and customers ensures accuracy and efficiency throughout the claims process.

What is the difference between Claim vs Adjuster?

AspectClaimAdjuster
CredentialsMay require basic insurance knowledge, certifications varyOften requires licensing and specific insurance adjuster certifications
Work EnvironmentTypically involves submitting claims, customer service, administrative tasksInvolves investigating, evaluating, and settling insurance claims
Industry UsageUsed across insurance sectors for filing claimsUsed for assessing and settling claims in insurance companies
Search/Comparison IntentPeople compare Claim roles to understand filing processesPeople compare Adjuster roles to understand claim evaluation

In summary, a Claim generally refers to the process of submitting an insurance request, while an Adjuster is responsible for investigating and evaluating those claims to determine coverage and settlement. Both roles are integral to the insurance industry but focus on different stages of the claims process.

What is a job in claims?

A job in claims involves reviewing, investigating, and processing insurance claims to determine coverage and payout eligibility. Claims professionals often analyze documentation, communicate with clients and providers, and use specialized software to ensure accurate and efficient claim handling.

What are the most commonly searched types of Claim jobs in Indiana?

The most popular types of Claim jobs in Indiana are:

What are popular job titles related to Claim jobs in Indiana?

For Claim jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Claim jobs in Indiana look for?

The top searched job categories for Claim jobs in Indiana are:

Claim jobs near you
Infographic showing various Claim job openings in Indiana as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 83% Physical, 5% Hybrid, and 12% Remote job distribution, with an average salary of $41,663 per year, or $20 per hour.

Sr Liability & Bodily Injury Claims Specialist

Bloomington, IN • On-site

Great West Casualty Company
Insurance Services • 1 - 5K employees
Learn more about Great West Casualty Companyexternal

Full-time

Posted 29 days ago

Key responsibilities

  • Investigate bodily injury and property damage claims and determine coverage, liability, and exposure.

  • Develop and execute claim resolution strategies, including settlement negotiations.

  • Manage claim activity, coordinate and supervise defense counsel, and participate in mediations, settlement conferences, and trials as needed.

Great West Casualty Company rating

8.8

Company rating: 8.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

58th of 315 rated insurance

Job description

Sr. Liability Claims Adjuster - Bodily Injury
Summary
As a Sr. Liability Claims Adjuster, with a focus on being a litigation specialist for the region, you will investigate, evaluate, negotiate, and resolve complex bodily injury and liability claims while delivering exceptional service to insureds and claimants. This role requires strong analytical, negotiation, and litigation management skills to effectively assess exposure, manage claim costs, and achieve fair and timely claim resolutions.
Location
This position may be fully remote for qualified candidates or offered in a hybrid format, with three days in the office and two days remote, for those who live within commuting distance of our Bloomington, IN office. For candidates who are open to relocating, we offer a comprehensive relocation package to support the transition.
What You'll Do
  • Investigate bodily injury and property damage claims and determine coverage, liability, and exposure.
  • Establish and maintain appropriate claim reserves throughout the life of the claim.
  • Gather, analyze, and document claim facts, evidence, medical information, and damages.
  • Develop and execute claim resolution strategies, including settlement negotiations.
  • Manage claim activity and maintain timely file documentation and diary management.
  • Coordinate and supervise independent adjusters and other claim service providers.
  • Work closely with insureds, claimants, attorneys, and internal business partners throughout the claims process.
  • With a focus on being a litigation specialist, you will assign and manage defense counsel on litigated files and participate in mediations, settlement conferences, and trials as needed.
  • Identify subrogation opportunities and coordinate information related to physical damage claims.
  • Report risk trends and exposures to Safety and Underwriting.
  • Maintain required state adjuster licenses and stay current on applicable negligence laws, medical terminology, and industry developments.

What Makes You Successful
  • You are a skilled investigator who can quickly analyze facts, identify key issues, and determine liability exposure.
  • You have strong negotiation skills and can confidently work toward fair and cost-effective claim resolutions.
  • You communicate effectively with insureds, claimants, attorneys, medical providers, and business partners.
  • With the focus on being a litigation specialist, you thrive in handling complex and litigated files while balancing multiple priorities and deadlines.
  • You exercise sound judgment and make informed decisions in ambiguous or challenging situations.
  • You are highly organized, maintaining accurate documentation and proactive file management.
  • You build collaborative relationships with defense counsel, independent adjusters, and internal stakeholders.
  • You remain customer-focused while effectively managing risk and claim outcomes.
  • You are self-motivated, adaptable, and comfortable responding to urgent claim situations, including occasional travel.

Qualifications
Required
  • Bachelor's degree or equivalent combination of education and claims experience.
  • 5+ years of liability claims handling experience, including bodily injury claims.
  • Strong knowledge of liability investigations, coverage analysis, claim evaluation, and settlement negotiations.
  • Experience managing complex litigated claims and working with defense counsel.
  • Excellent analytical, communication, negotiation, and organizational skills.
  • Ability to obtain and maintain required state insurance adjuster licenses.
  • Ability to travel periodically, sometimes on short notice, for claim investigations, mediations, or trials.

Preferred
  • Commercial transportation or trucking claims experience.
  • 10+ years of liability claims handling experience.
  • Experience handling complex or high-exposure bodily injury claims.
  • Knowledge of negligence laws, medical terminology, and litigation practices. (to include first notice of lawsuits, in-person mediations, and in-person trial attendance).
  • Industry designations such as AIC, CPCU, SCLA, or other insurance-related certifications.
  • Multi-state claims handling experience.

Why Join Us
Join a team dedicated to delivering exceptional claims service while helping customers navigate complex liability situations. In this role, you'll have the opportunity to manage challenging bodily injury claims, collaborate with legal and industry professionals, and make a meaningful impact through fair, timely, and effective claim resolution.
Who We Are
At Great West, an Old Republic Company, we are dedicated to serving the people and businesses that keep America moving. As one of the nation's leading providers of insurance solutions for the trucking industry, we partner with drivers, fleets, agents, and customers to deliver exceptional service, innovative solutions, and trusted expertise. Our success is built on the strength of our employees, more than 1,200 professionals working across the country who are committed to integrity, collaboration, and making a difference every day.
We believe that great people build great companies. That's why we foster a culture where employees are valued, supported, and empowered to grow both personally and professionally. Whether you're helping customers, supporting business operations, or driving innovation, your contributions matter. If you're looking for a career with a stable, respected organization that prioritizes customer service, teamwork, continuous learning, and employee well-being, we invite you to join Great West as we help keep the nation's economy moving forward, one mile at a time.
To learn more about Great West and our office locations, please visit www.gwccnet.com.
Great West is an Equal Opportunity Employer.

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