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Claim Trainee Jobs in Kentucky (NOW HIRING)

One (1) year of specialized experience performing basic trainee level duties such as: conducting ... and claim eligibility for superior academic achievement based on one of the following: * Class ...

Claim Trainee information

See Kentucky salary details

$25.2K

$28.2K

$30.4K

How much do claim trainee jobs pay per year?

As of Aug 12, 2026, the average yearly pay for claim trainee in Kentucky is $28,227.00, according to ZipRecruiter salary data. Most workers in this role earn between $26,900.00 and $29,500.00 per year, depending on experience, location, and employer.

What is the difference between Claim Trainee vs Claims Adjuster?

AspectClaim TraineeClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer a relevant certificationHigh school diploma; often requires licensing or certification depending on the state
Work EnvironmentTraining environment, often in an office setting, under supervisionField and office work, investigating claims and interacting with clients
Employer & Industry UsageInsurance companies, training programs for new hiresInsurance companies, handling claims processing and settlement
Search & Comparison IntentEntry-level training roles, learning claims processActive claims management, decision-making roles

Claim Trainee positions are entry-level roles focused on training and learning the claims process, often requiring minimal experience. Claims Adjusters handle active claims, investigate damages, and make settlement decisions, often requiring licensing. While Claim Trainees are in a learning phase, Claims Adjusters are responsible for final claim resolution.

What is a claim trainee?

Claims trainees are entry-level employees learning how to process claims in the insurance industry. A claims adjuster assesses insurance claims, such as auto accidents or home thefts, and determines whether or not an application should receive compensation. Claims trainees provide administrative support to the adjuster; they review benefits paperwork, interview the client, and research the accident reports. As you gain more experience, you can eventually move from being a trainee to an adjuster.

What are the key skills and qualifications needed to thrive as a claim trainee, and why are they important?

To thrive as a Claim Trainee, you need a bachelor's degree (often in business or a related field), analytical thinking, and a basic understanding of insurance principles. Familiarity with claims management software, Microsoft Office Suite, and sometimes industry certifications like AIC or CPCU are beneficial. Strong communication, attention to detail, and problem-solving skills help you effectively investigate claims and interact with clients. These skills are vital for accurate claim handling, customer satisfaction, and successful progression within the insurance industry.

What are some common challenges faced by claim trainees during their initial training period?

Claim Trainees often encounter challenges such as learning to interpret complex policy language, managing a high volume of cases, and adapting to various claim processing systems. Balancing accuracy and efficiency while meeting deadlines can be demanding, especially when handling sensitive or emotionally charged claims. Support from experienced team members and ongoing training help trainees build confidence and competence as they transition into full claim handling roles.
What are the most commonly searched types of Claim jobs in Kentucky? The most popular types of Claim jobs in Kentucky are:
What cities in Kentucky are hiring for Claim Trainee jobs? Cities in Kentucky with the most Claim Trainee job openings:
What are popular job titles related to Claim Trainee jobs in KY? For Claim Trainee jobs in KY, the most frequently searched job titles are:
Infographic showing various Claim Trainee job openings in Kentucky as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $28,227 per year, or $13.6 per hour.

Job description

MinMaxOverview

The claim adjuster I will complete required training and education activities in preparation for a career as a claim professional; provide assistance in accordance with supervisor instructions; and provide prompt, courteous and fair claim service. To see the impact you could make in a Claims role at KFB, please watch our Claims Careers Video.

Responsibilities

Support the corporate strategy of our commitment to the member relationship.

Support the strategic mission of the Claims function as it relates to goals for the organization.

Learn about and exhibit the Guiding Principles in your daily work.

Develop and maintain relationships with the agency force and support the agencies through sound and effective claim management practices.

Handle all claims in accordance with the provisions of the Unfair Claims Settlement Practices Act and in an ethical and compliant manner.

Satisfactorily complete or be in progress to complete the KFB training plan. 

Satisfactorily complete the required Kentucky Farm Bureau sponsored courses.

Review loss reports, and confirm coverages.

Conduct prompt and thorough investigations of losses

Maintain and thoroughly document electronic claim files to support actions taken.

Maintain adequate reserves and active diaries on all files.

Complete assignments.

Promptly evaluate and resolve claims through settlement or denial.

Visit agency offices on a regular basis.

Actively pursue salvage recovery.

Assist subrogation unit with subrogation recovery.

Assist the special investigative unit with suspicious claims.

Report claims in accordance with reporting guidelines or as requested by supervisory personnel.

Assign, direct and actively monitor out-of-state claims.

Develop and maintain knowledge of policy contracts, court decisions, and industry trends.

Handle claims in compliance with statutes, regulations, and case law.

Complete assignments.

Maintain ability to function as an adjuster trainee.

Serve as a catastrophe team member or assist in other claim offices or locations as  

requested.

Regular, predictable attendance.

This list of essential functions is non-exhaustive and may be supplemented as necessary.

Other Responsibilities

Promptly report complaints and respond, as directed.

Report immediately receipt of all summonses.

Report incorrectly rated policies or poor risks to PARM (Underwriting) with the assistance of your supervisor.

Submit timely and accurate expense reports and mileage reports.

Attend and participate in company claim meetings, seminars, and continuing education activities.

Maintain and properly use company facilities, equipment, supplies, and vehicles.

Follow company guidelines related to personal use of company vehicles.

Job Specifications

Physical demands: Normal vision/hearing (with or without correction); Sitting; Standing; Speaking; Mobility; Driving an automobile; climbing ladders.

Mental demands:  Analytic reasoning; Prolonged concentration.

Environmental factors: Standard office lighting, temperatures and noise; Outdoor conditions, lighting, temperatures and noise; On site field inspections of damaged property, such as accident scenes or roofs of buildings.

Equipment:  Automobile; Camera; Computer; Phone; Ladder.

Qualifications

Combination of formal education, training, and experience to acquire knowledge and skills generally equivalent to those possessed by a four-year college graduate.  Bachelor's degree preferred.

Ability to interpret policy contracts and legal documents.

Strong written and verbal communication skills.

Ability to make timely decisions.

Good negotiation and public relations skills.

Obtain Kentucky Staff Adjuster License within six months of employment.

Valid driver's license and good driving record.

Employment Type: OTHER