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Claim Professional Jobs (NOW HIRING)

Chubb

Claim Director

Whitehouse Station, NJ

$79K - $134K/yr

Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment. * 5-7 years of experience as a casualty claim professional ...

Chubb

Senior Claim Examiner-Casualty

Chicago, IL

$79K - $134K/yr

Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment. * 3 to 5 years experience as a claim professional with a ...

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Claim Professional information

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$13

$21

$28

How much do claim professional jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for claim professional in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claim Professional, and why are they important?

To thrive as a Claim Professional, you need a solid understanding of insurance policies, investigative techniques, and claims processing, typically supported by a bachelor's degree or relevant experience. Familiarity with claims management systems, industry software, and sometimes adjuster licensing or certifications is important. Strong analytical thinking, negotiation, and customer service skills help professionals resolve claims efficiently and empathetically. These abilities ensure accurate assessment, fair settlements, and high-quality service that uphold the company's reputation and client trust.

What are claim professionals?

Claim professionals are individuals who handle insurance claims on behalf of insurance companies or policyholders. They investigate, evaluate, and process claims to determine the validity and extent of the insurer's liability. Their responsibilities include gathering information, reviewing policy details, negotiating settlements, and ensuring claims are resolved efficiently and fairly. Claim professionals may specialize in various areas such as auto, property, health, or liability insurance. Their work helps ensure that policyholders receive the benefits they are entitled to under their insurance policies.

Is claim adjusting a dying field?

Claim professionals, including claim adjusters, continue to be essential in the insurance industry for evaluating and settling claims. While technology such as claims management software and automation tools are increasingly used, the need for skilled adjusters remains steady due to the complexity of claims and the importance of human judgment in the process.

What type of adjuster gets paid the most?

In the claims profession, independent insurance adjusters often earn higher pay than staff or public adjusters due to their ability to set their own rates and handle complex or high-value claims. Catastrophe (cat) adjusters, who work on large-scale disaster claims, typically receive higher compensation because of the demanding nature and urgency of their work. Experience, certifications, and the complexity of claims also influence earning potential for claim professionals.

Is a claims job a good career?

A claims professional role involves evaluating insurance claims, requiring strong analytical skills and attention to detail. It can offer stable employment, opportunities for advancement, and the potential for specialized certifications, making it a viable career choice in the insurance industry.

What does a claims professional do?

A claims professional evaluates insurance claims to determine coverage, investigate the validity of claims, and process payments. They often review documentation, communicate with claimants and providers, and ensure compliance with policies and regulations, typically using claims management software. Strong analytical and communication skills are essential in this role.

What is the difference between Claim Professional vs Claims Adjuster?

AspectClaim ProfessionalClaims Adjuster
CredentialsCertifications like CPCU, ARM, or state licensingAdjuster licenses, certifications like AIC or CPCU often preferred
Work EnvironmentOffice-based, client meetings, claims processingFieldwork, site inspections, on-site investigations
Employer & IndustryInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Job FocusManaging claims, customer service, policy interpretationAssessing damages, determining claim validity, settlement

While both Claim Professionals and Claims Adjusters work within the insurance industry handling claims, Claim Professionals often focus on managing claims processes and customer interactions, typically working in office settings. Claims Adjusters usually conduct field investigations and damage assessments. Both roles require similar certifications and are integral to the claims process, but their work environments and specific duties differ.

What are some typical challenges Claim Professionals face when managing complex claims?

Claim Professionals often encounter challenges such as interpreting intricate policy language, coordinating with multiple stakeholders (like policyholders, legal teams, and third-party vendors), and making fair decisions under tight deadlines. They may also deal with high caseloads and the emotional aspects of supporting customers experiencing loss or hardship. Effective time management, strong communication skills, and continuous learning are essential to navigate these challenges successfully and ensure claims are resolved efficiently and accurately.
More about Claim Professional jobs
What cities are hiring for Claim Professional jobs? Cities with the most Claim Professional job openings:
What are the most commonly searched types of Claim jobs? The most popular types of Claim jobs are:
What states have the most Claim Professional jobs? States with the most job openings for Claim Professional jobs include:
What job categories do people searching Claim Professional jobs look for? The top searched job categories for Claim Professional jobs are:
Claim Professional jobs near you
Infographic showing various Claim Professional job openings in the United States as of July 2026, with employment types broken down into 79% Full Time, 19% Part Time, 1% Temporary, and 1% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.
Claim Adjuster

Claim Adjuster

Kentucky Farm Bureau Mutual Insurance Company

Louisville, KY • On-site

Other

Posted 8 days ago

Job description

MinMaxOverview

The claim adjuster I will complete required training and education activities in preparation for a career as a claim professional; provide assistance in accordance with supervisor instructions; and provide prompt, courteous and fair claim service. To see the impact you could make in a Claims role at KFB, please watch our Claims Careers Video.

Responsibilities

Support the corporate strategy of our commitment to the member relationship.

Support the strategic mission of the Claims function as it relates to goals for the organization.

Learn about and exhibit the Guiding Principles in your daily work.

Develop and maintain relationships with the agency force and support the agencies through sound and effective claim management practices.

Handle all claims in accordance with the provisions of the Unfair Claims Settlement Practices Act and in an ethical and compliant manner.

Satisfactorily complete or be in progress to complete the KFB training plan. 

Satisfactorily complete the required Kentucky Farm Bureau sponsored courses.

Review loss reports, and confirm coverages.

Conduct prompt and thorough investigations of losses

Maintain and thoroughly document electronic claim files to support actions taken.

Maintain adequate reserves and active diaries on all files.

Complete assignments.

Promptly evaluate and resolve claims through settlement or denial.

Visit agency offices on a regular basis.

Actively pursue salvage recovery.

Assist subrogation unit with subrogation recovery.

Assist the special investigative unit with suspicious claims.

Report claims in accordance with reporting guidelines or as requested by supervisory personnel.

Assign, direct and actively monitor out-of-state claims.

Develop and maintain knowledge of policy contracts, court decisions, and industry trends.

Handle claims in compliance with statutes, regulations, and case law.

Complete assignments.

Maintain ability to function as an adjuster trainee.

Serve as a catastrophe team member or assist in other claim offices or locations as  

requested.

Regular, predictable attendance.

This list of essential functions is non-exhaustive and may be supplemented as necessary.

Other Responsibilities

Promptly report complaints and respond, as directed.

Report immediately receipt of all summonses.

Report incorrectly rated policies or poor risks to PARM (Underwriting) with the assistance of your supervisor.

Submit timely and accurate expense reports and mileage reports.

Attend and participate in company claim meetings, seminars, and continuing education activities.

Maintain and properly use company facilities, equipment, supplies, and vehicles.

Follow company guidelines related to personal use of company vehicles.

Job Specifications

Physical demands: Normal vision/hearing (with or without correction); Sitting; Standing; Speaking; Mobility; Driving an automobile; climbing ladders.

Mental demands:  Analytic reasoning; Prolonged concentration.

Environmental factors: Standard office lighting, temperatures and noise; Outdoor conditions, lighting, temperatures and noise; On site field inspections of damaged property, such as accident scenes or roofs of buildings.

Equipment:  Automobile; Camera; Computer; Phone; Ladder.

Qualifications

Combination of formal education, training, and experience to acquire knowledge and skills generally equivalent to those possessed by a four-year college graduate.  Bachelor's degree preferred.

Ability to interpret policy contracts and legal documents.

Strong written and verbal communication skills.

Ability to make timely decisions.

Good negotiation and public relations skills.

Obtain Kentucky Staff Adjuster License within six months of employment.

Valid driver's license and good driving record.

Employment Type: OTHER

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