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Claim Professional Jobs (NOW HIRING)

Chubb

Claim Director

Whitehouse Station, NJ · On-site

$79.30K - $134.70K/yr

Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment. * 5-7 years of experience as a casualty claim professional ...

Berkley

Claim Manager

Atlanta, GA · On-site

Construction, Specialty Casualty, & Professional Liability. We offer national service and local ... Partner closely with claim staff to support early, accurate, and sound reserving practices.

Berkley

Claim Manager

Atlanta, GA · On-site +1

Construction, Specialty Casualty, & Professional Liability. We offer national service and local ... Partner closely with claim staff to support early, accurate, and sound reserving practices.

Berkley

Claim Manager

Atlanta, GA · On-site +1

Construction, Specialty Casualty, & Professional Liability. We offer national service and local ... Partner closely with claim staff to support early, accurate, and sound reserving practices.

Chubb

Senior Claim Examiner-Multinational

Philadelphia, PA · On-site

$79.30K - $134.70K/yr

Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment. * 3 to 5 years experience as a claim professional with a ...

Chubb

Senior Claim Examiner-Multinational

Philadelphia, PA · On-site

$79.30K - $134.70K/yr

Qualifications * 3 to 5 years experience as a claim professional with a comprehensive understanding of the claims process and the ability to identify critical issues requiring additional guidance.

Chubb

Senior Claim Examiner-Casualty

Chicago, IL · On-site

$79.30K - $134.70K/yr

Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment. * 3 to 5 years experience as a claim professional with a ...

Berkley

Claim Manager - Early Resolution

Atlanta, GA · On-site +1

Construction, Specialty Casualty, & Professional Liability. We offer national service and local ... Join a dynamic, fastpaced team in the E&S space and lead a team of talented claim professionals ...

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How much do claim professional jobs pay per hour?

As of May 30, 2026, the average hourly pay for claim professional in the United States is $21.05, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $22.84 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Claim Professional, and why are they important?

To thrive as a Claim Professional, you need a solid understanding of insurance policies, investigative techniques, and claims processing, typically supported by a bachelor's degree or relevant experience. Familiarity with claims management systems, industry software, and sometimes adjuster licensing or certifications is important. Strong analytical thinking, negotiation, and customer service skills help professionals resolve claims efficiently and empathetically. These abilities ensure accurate assessment, fair settlements, and high-quality service that uphold the company's reputation and client trust.

What are some typical challenges Claim Professionals face when managing complex claims?

Claim Professionals often encounter challenges such as interpreting intricate policy language, coordinating with multiple stakeholders (like policyholders, legal teams, and third-party vendors), and making fair decisions under tight deadlines. They may also deal with high caseloads and the emotional aspects of supporting customers experiencing loss or hardship. Effective time management, strong communication skills, and continuous learning are essential to navigate these challenges successfully and ensure claims are resolved efficiently and accurately.

What are claim professionals?

Claim professionals are individuals who handle insurance claims on behalf of insurance companies or policyholders. They investigate, evaluate, and process claims to determine the validity and extent of the insurer's liability. Their responsibilities include gathering information, reviewing policy details, negotiating settlements, and ensuring claims are resolved efficiently and fairly. Claim professionals may specialize in various areas such as auto, property, health, or liability insurance. Their work helps ensure that policyholders receive the benefits they are entitled to under their insurance policies.

What is the difference between Claim Professional vs Claims Adjuster?

AspectClaim ProfessionalClaims Adjuster
CredentialsCertifications like CPCU, ARM, or state licensingAdjuster licenses, certifications like AIC or CPCU often preferred
Work EnvironmentOffice-based, client meetings, claims processingFieldwork, site inspections, on-site investigations
Employer & IndustryInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Job FocusManaging claims, customer service, policy interpretationAssessing damages, determining claim validity, settlement

While both Claim Professionals and Claims Adjusters work within the insurance industry handling claims, Claim Professionals often focus on managing claims processes and customer interactions, typically working in office settings. Claims Adjusters usually conduct field investigations and damage assessments. Both roles require similar certifications and are integral to the claims process, but their work environments and specific duties differ.

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Claim Professional jobs near you
Infographic showing various Claim Professional job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 4% As Needed, 5% Full Time, 89% Part Time, and 1% Nights. Highlights an 95% Physical, and 5% Remote job distribution, with an average salary of $43,783 per year, or $21 per hour.
Claim Director

Claim Director

Chubb

Whitehouse Station, NJ • On-site

$79.30K - $134.70K/yr

Full-time

Posted 3 days ago

Chubb rating

8.1

Company rating: 8.1 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

131st of 259 rated insurance

Job description

This is a role focused on technical claim handling for Chubb's Commercial Direct Handle Claims Team.  In this role you will manage auto and general liability claims, both litigated and non-litigated, under both primary and excess policies.  This role requires an individual to be accountable for the handling and disposition of claims including investigation, coverage determination, reserving, negotiation and settlement or trial strategies.  This position will require some travel, as well as coordinating with and servicing both internal and external business partners.  You will represent the company at meetings with management and business partners, as well as at mediations, arbitrations, settlement conferences and trials.

 Responsibilities:

  • Manage an inventory of claims involving moderate severity exposures and coverage issues.
  • Conduct, coordinate, and direct investigation into loss facts, damages and risk transfer opportunities.
  • Evaluate coverage, liability, and damages to determine the exposure to the insured and the policy.
  • Analyze coverage and communicate coverage positions, as warranted, within assigned authority.
  • Demonstrate and implement effective defense, resolution and claim strategies.
  • Provide superior customer service to insureds, agents, and internal business partners.
  • Adhere to Best Practices Guidelines.
  • Adhere to individual authority grants, all statutory and regulatory requirements, fair claim practices and local compliance requirements, including examiner licensing.
  • Travels to conferences, mediations, and trials as necessary. 
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.
  • 5-7 years of experience as a casualty claim professional with a high degree of specialized and technical competence in the handling of high exposure construction claims with emphasis on hands-on file and litigation management.
  • Experience with primary and excess bodily injury, property damage, and personal injury claims.
  • Strong background and demonstrated ability in dealing with significant coverage matters.
  • Working knowledge of industry best practices and procedures.
  • An ability to work independently and assimilate learning materials on many different subjects from various sources. 
  • Excellent interpersonal communications and negotiation skills; and an ability to deal with customers and business partners in a professional manner.
  • Ability to make prompt, intelligent decisions based upon detailed analyses of complex issues.
  • Demonstrated strong relational skills particularly in adverse or high-pressure situations.
  • A law degree is not necessary but helpful.

The pay range for the role is $79,300 to $134,700. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program.  Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.  The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.

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About Chubb

Sourced by ZipRecruiter

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US

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