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Blue Bird Bus Sales of Pittsburgh

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Warranty Claim / Service Assistant

Valencia, PA · On-site

$20.50 - $22/hr

The Warranty Claim/Service Assistant will perform various routine clerical duties regarding motor vehicles in support of the service location. Duties/Responsibilities: * Provide customer service ...

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How much do claim service assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for claim service assistant in the United States is $16.93, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Claim Service Assistant vs Claims Processor?

AspectClaim Service AssistantClaims Processor
Required CredentialsHigh school diploma; some roles may prefer insurance-related certificationsHigh school diploma; often requires insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with clients and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, third-party claims organizations
Common Search & ComparisonOften compared for entry-level claims support rolesMore focused on detailed claim review and data entry

Claim Service Assistants typically handle customer interactions, gather claim information, and support claims processing. Claims Processors focus more on reviewing, verifying, and processing claims data. Both roles are essential in insurance claims workflows but differ mainly in their responsibilities and level of client interaction.

Is claim service processing a stressful job?

Claim service assistants often work in fast-paced environments where they handle multiple claims and customer inquiries, which can be stressful at times. The job requires attention to detail, communication skills, and the ability to manage workload efficiently, but stress levels vary depending on workload and individual coping strategies.

What is a claim service assistant?

A claim service assistant supports insurance claims processing by gathering information, reviewing documents, and communicating with clients and adjusters. They often use claim management software and need strong organizational and communication skills to ensure accurate and efficient handling of claims.

What is the role of a claim service assistant?

A claim service assistant supports the claims process by reviewing and processing insurance claims, communicating with clients and adjusters, and ensuring documentation is complete. They often use claim management software and need strong organizational and communication skills to handle inquiries and facilitate claim resolution.
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Claim Service Assistant jobs near you
Infographic showing various Claim Service Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,224 per year, or $16.9 per hour.

Warranty Claim / Service Assistant

Valencia, PA • On-site

Blue Bird Bus Sales of Pittsburgh
Retail • 51 - 200 employees
Learn more about Blue Bird Bus Sales of Pittsburghexternal

$20.50 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

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Job description

Job Summary:

The Warranty Claim/Service Assistant will perform various routine clerical duties regarding motor vehicles in support of the service location.


Duties/Responsibilities:

  • Provide customer service including scheduling.
  • Submit warranty claims from service order and customers.
  • Process customer transactions for service.
  • Communicate to appropriate offices regarding warranty; includes Virginia and West Virginia locations.
  • Process payments and billing.
  • Provide status updates.
  • Communicate with service manager, technicians, and salesmen on units.
  • Locate parts and add to service orders; communicate with parts department.
  • Performs clerical duties including data entry, filing, and completion of simple forms.
  • Operates office machines including copiers, scanners, phone and voicemail systems, personal computers, and other standard office equipment.
  • Answers phones, directs calls to appropriate individuals, and prepares messages.


Skills/Abilities to help you succeed:

  • Knowledge of warranty and service orders
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.


Education and Experience that helps:

  • High school diploma or equivalent required.
  • Warranty claim experience
  • Service scheduling experience

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.



Blue Bird Bus Sales of Pittsburgh, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veterans' status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.