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Claim Service Assistant Jobs in Indiana (NOW HIRING)

LEL Home Services

Billing Assistant

Indianapolis, IN · On-site

$16.25 - $21.75/hr

Billing Assistant The Billing Assistant provides administrative and operational support to the ... Services and Home Health programs. This position supports the Billing Manager with claim ...

LEL Home Services

Billing Assistant

Indianapolis, IN · On-site

$16.25 - $21.75/hr

Billing Assistant The Billing Assistant provides administrative and operational support to the ... Services and Home Health programs. This position supports the Billing Manager with claim ...

SIHO Insurance Services

Claims Analyst

Columbus, IN

Analyst must research and interpret summary plan description language and make accurate determination for adjudication or denial of claim. Analyst must also assist in determining cause for manual ...

Chubb

Adjuster - IN

Indianapolis, IN · On-site

... services and systems. * Knowledge of and the ability to learn the underwriting and claim adjustment ... Ability to assist in other work-related areas as required. Qualifications High School or GED ...

Chubb

Adjuster - IN

Indianapolis, IN

... services and systems. * Knowledge of and the ability to learn the underwriting and claim adjustment ... Ability to assist in other work-related areas as required. Chubb is a world leader in insurance.

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Claim Service Assistant information

What is the difference between Claim Service Assistant vs Claims Processor?

AspectClaim Service AssistantClaims Processor
Required CredentialsHigh school diploma; some roles may prefer insurance-related certificationsHigh school diploma; often requires insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with clients and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, third-party claims organizations
Common Search & ComparisonOften compared for entry-level claims support rolesMore focused on detailed claim review and data entry

Claim Service Assistants typically handle customer interactions, gather claim information, and support claims processing. Claims Processors focus more on reviewing, verifying, and processing claims data. Both roles are essential in insurance claims workflows but differ mainly in their responsibilities and level of client interaction.

Is claim service processing a stressful job?

Claim service assistants often work in fast-paced environments where they handle multiple claims and customer inquiries, which can be stressful at times. The job requires attention to detail, communication skills, and the ability to manage workload efficiently, but stress levels vary depending on workload and individual coping strategies.

What is a claim service assistant?

A claim service assistant supports insurance claims processing by gathering information, reviewing documents, and communicating with clients and adjusters. They often use claim management software and need strong organizational and communication skills to ensure accurate and efficient handling of claims.

What is the role of a claim service assistant?

A claim service assistant supports the claims process by reviewing and processing insurance claims, communicating with clients and adjusters, and ensuring documentation is complete. They often use claim management software and need strong organizational and communication skills to handle inquiries and facilitate claim resolution.

What are popular job titles related to Claim Service Assistant jobs in Indiana?

For Claim Service Assistant jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Claim Service Assistant jobs in Indiana look for?

The top searched job categories for Claim Service Assistant jobs in Indiana are:

Claim Service Assistant jobs near you
Infographic showing various Claim Service Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Claims Adjuster - Total Loss & Client Recovery

Allied Solutions LLC

Carmel, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Allied Solutions rating

7.9

Company rating: 7.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

187th of 315 rated insurance

Job description

The adjusting function of the Total Loss and Subrogation units is responsible for verifying coverage, evaluating damage, estimating total loss valuations ensuring maximum indemnification to client insureds.
Under mid-level supervision, this position is responsible for investigating, negotiating and settling auto damage, total loss, or GAP claims. This individual is responsible for delivering a claim service that is fast, fair, and easy to ensure client retention, and maintaining client satisfaction, throughout the claim and settlement process.Job Duties and Responsibilities:

Total Loss and Client Claim Processing (85%):

  • Review total loss settlement offer or claim payment to verify accuracy; draft and send out correspondence to applicable party
  • Document claims through active listening and use of data to investigate and assess claim coverage, damage, and total loss valuations.
  • Summarize valuation and coverage decisions before negotiating and settling with outside carriers and providers
  • Process letter of guarantee in accordance with all client service level agreements
  • Communicate empathetically with clients on all claims, including complex claims that don't warrant pursuit.
  • Researches and responds to complex customer communications, concerns, conflicts, or issues
  • Problem solving and contributing to overall team goals by offering suggestions, providing support, and sharing ideas

Client Engagement (15%):

  • Will answer any direct client inquiries as received in a timely fashion. This may include questions about recovery, insurance and title situations, cycle times, etc. This may also include participation in team phone call monitoring
  • May interact directly with a client as it relates to day-to-day operational workflows or as stipulated by a client
  • Assist in client related implementation and training as needed
Qualifications (Education, Experience, Certifications & KSA):
  • High school diploma required
  • Bachelor's degree preferred
  • 1-2 years of directly related work experience required

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
#LI-AB2

#LI-Onsite

We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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