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Claim Service Assistant Jobs in Indiana (NOW HIRING)

LEL Home Services

Billing Assistant

Indianapolis, IN

$16.25 - $21.75/hr

Billing Assistant The Billing Assistant provides administrative and operational support to the ... Services and Home Health programs. This position supports the Billing Manager with claim ...

LEL Home Services

Billing Assistant

Indianapolis, IN · On-site

$16.25 - $21.75/hr

Billing Assistant The Billing Assistant provides administrative and operational support to the ... Services and Home Health programs. This position supports the Billing Manager with claim ...

SIHO Insurance Services, Inc.

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Claims Analyst

Columbus, IN · On-site

... claim. Analyst must also assist in determining cause for manual intervention, then assist in ... services.

SIHO Insurance Services

Claims Analyst

Columbus, IN

Analyst must research and interpret summary plan description language and make accurate determination for adjudication or denial of claim. Analyst must also assist in determining cause for manual ...

Elevance Health

Subrogation Analyst

Indianapolis, IN · On-site

Carelon, a proud member of the Elevance Health family of companies, is a healthcare services ... Identify, monitor and evaluate claim data to determine relatedness and reimbursement amounts.

Berns Family Insurance

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Personal Lines CSR Insurance

Brookville, IN · On-site

$37K - $46K/yr

... assist in the claims process to ensure long-term client retention and satisfaction ... Explaining policy details (deductibles, coverage limits) and claim statuses in clear, easy-to ...

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Claim Service Assistant information

How to become a claim service assistant?

To become a claim service assistant, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Some employers prefer prior experience in insurance or claims processing, and familiarity with computer software is beneficial; relevant certifications are not usually required but can enhance prospects.

Is claim service assistant claims processing a stressful job?

Claim Service Assistants involved in claims processing often experience a moderate level of stress due to handling customer inquiries, evaluating claims, and meeting deadlines. The job requires attention to detail, communication skills, and the ability to manage workload efficiently, which can contribute to stress levels depending on workload and workplace environment.

What is the role of a claim service assistant?

A claim service assistant supports insurance claim processing by reviewing claim documents, communicating with clients and adjusters, and ensuring accurate and timely claim resolution. They often use claim management software and require strong organizational and communication skills to handle customer inquiries and documentation efficiently.

What is the difference between Claim Service Assistant vs Claims Processor?

AspectClaim Service AssistantClaims Processor
Required CredentialsHigh school diploma; some roles may prefer insurance-related certificationsHigh school diploma; often requires insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with clients and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, third-party claims organizations
Common Search & ComparisonOften compared for entry-level claims support rolesMore focused on detailed claim review and data entry

Claim Service Assistants typically handle customer interactions, gather claim information, and support claims processing. Claims Processors focus more on reviewing, verifying, and processing claims data. Both roles are essential in insurance claims workflows but differ mainly in their responsibilities and level of client interaction.

What are popular job titles related to Claim Service Assistant jobs in Indiana? For Claim Service Assistant jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Claim Service Assistant jobs in Indiana look for? The top searched job categories for Claim Service Assistant jobs in Indiana are:
Claim Service Assistant jobs near you
Infographic showing various Claim Service Assistant job openings in Indiana as of July 2026, with employment types broken down into 69% Full Time, 26% Part Time, and 5% Contract. Highlights an 84% In-person, and 16% Remote job distribution.

Claims Adjuster - Total Loss & Client Recovery

Allied Solutions LLC

Carmel, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Allied Solutions rating

7.9

Company rating: 7.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

180th of 303 rated insurance

Job description

The adjusting function of the Total Loss and Subrogation units is responsible for verifying coverage, evaluating damage, estimating total loss valuations ensuring maximum indemnification to client insureds.
Under mid-level supervision, this position is responsible for investigating, negotiating and settling auto damage, total loss, or GAP claims. This individual is responsible for delivering a claim service that is fast, fair, and easy to ensure client retention, and maintaining client satisfaction, throughout the claim and settlement process.
Job Duties and Responsibilities:
Total Loss and Client Claim Processing (85%):
  • Review total loss settlement offer or claim payment to verify accuracy; draft and send out correspondence to applicable party
  • Document claims through active listening and use of data to investigate and assess claim coverage, damage, and total loss valuations.
  • Summarize valuation and coverage decisions before negotiating and settling with outside carriers and providers
  • Process letter of guarantee in accordance with all client service level agreements
  • Communicate empathetically with clients on all claims, including complex claims that don't warrant pursuit.
  • Researches and responds to complex customer communications, concerns, conflicts, or issues
  • Problem solving and contributing to overall team goals by offering suggestions, providing support, and sharing ideas

Client Engagement (15%):
  • Will answer any direct client inquiries as received in a timely fashion. This may include questions about recovery, insurance and title situations, cycle times, etc. This may also include participation in team phone call monitoring
  • May interact directly with a client as it relates to day-to-day operational workflows or as stipulated by a client
  • Assist in client related implementation and training as needed

Qualifications (Education, Experience, Certifications & KSA):
  • High school diploma required
  • Bachelor's degree preferred
  • 1-2 years of directly related work experience required

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
#LI-AB2
#LI-Onsite
We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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