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Claim Service Assistant Jobs in Indiana (NOW HIRING)

Prepare monthly state claim form for reimbursement. * Assist in preparation of end of month financial reports. * Attend in-service and/or safety meetings as required. * Maintain clean and safe work ...

Partner with the WPS team to facilitate end-to end claim handling, including coordinating legal ... service and veteran status, physical or mental disability, genetic information, or any other ...

Prepare monthly state claim form for reimbursement. * Assist in preparation of end of month financial reports. * Attend in-service and/or safety meetings as required. * Maintain clean and safe work ...

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... * Assist members with navigating their healthcare needs by explaining benefits, solving claim ... Possess a passion for customer service * Excellent communications (oral and written) and strong ...

... Assist with report preparation (daily, weekly, monthly) using Excel and internal systems • ... of claim actions in appropriate systems • Provide quality customer service to internal and ...

... service to patients, payers, and internal stakeholders. This is a on-site position, not a remote ... Track claim status and follow up to ensure timely adjudication. Denial Management & Collections

Accounts Receivable Specialist

Indianapolis, IN · On-site

$17.75 - $23.50/hr

... * Assist customer service with follows up on patient calls within a timely manner * Maintains ... Analyzes all claim denials to determine the best course of action to resolve any issue and receive ...

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Claim Service Assistant information

What is the difference between Claim Service Assistant vs Claims Processor?

AspectClaim Service AssistantClaims Processor
Required CredentialsHigh school diploma; some roles may prefer insurance-related certificationsHigh school diploma; often requires insurance or claims processing certifications
Work EnvironmentOffice setting, interacting with clients and insurance staffOffice environment, focusing on reviewing and processing claims
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, third-party claims organizations
Common Search & ComparisonOften compared for entry-level claims support rolesMore focused on detailed claim review and data entry

Claim Service Assistants typically handle customer interactions, gather claim information, and support claims processing. Claims Processors focus more on reviewing, verifying, and processing claims data. Both roles are essential in insurance claims workflows but differ mainly in their responsibilities and level of client interaction.

What does a claims assistant do?

A claims assistant supports insurance claims processing by collecting and reviewing claim information, verifying policy details, and communicating with clients and adjusters. They often use claims management software and need strong organizational and communication skills to ensure accurate and efficient claim handling.

What jobs pay 2000 a day?

Claim Service Assistants typically do not earn $2,000 a day; such high daily earnings are usually associated with specialized roles like high-level consultants, surgeons, or certain executive positions. These roles often require advanced skills, certifications, or extensive experience, and earnings can vary widely based on industry, location, and workload.

How to become a claims assistant?

To become a claims assistant, candidates typically need a high school diploma or equivalent, strong communication and organizational skills, and familiarity with insurance policies and claims processes. Some employers prefer candidates with customer service experience or relevant certifications, such as the Certified Claims Professional (CCP). On-the-job training is common, and proficiency with computer software and attention to detail are important for success in this role.

What job makes $10,000 a month without a degree?

A Claim Service Assistant typically does not earn $10,000 a month without specialized experience or certifications. High-paying roles that reach this level often involve sales, entrepreneurship, or skilled trades, but most require relevant skills, training, or industry knowledge rather than a formal degree. Achieving such income usually depends on performance, commissions, or business ownership.
Infographic showing various Claim Service Assistant job openings in Indiana as of June 2026, with employment types broken down into 69% Full Time, 26% Part Time, and 5% Contract. Highlights an 84% In-person, and 16% Remote job distribution.
Member Services Representative

Member Services Representative

SIHO Insurance Services

Indianapolis, IN • Remote

Other

Posted 6 days ago


Job description

Member Services Representative

Hot Job

Indianapolis- 8180 - Indianapolis, IN 46256

Overview

Travel Percentage No Travel Category Insurance

Description

Job Title: Member Services Representative Reports To: Manager, Member Services Locations: Indianapolis, IN Not open to remote candidates at this time

SIHO's Member Services Representatives assist in creating an excellent experience for SIHO's members and their providers. The primary responsibility of this position is to respond to member's and providers inquiries. This position mainly responds to telephonic inquiries but may also be responsible for responding to written inquiries and assisting walk-in members. This is a non-exempt position reporting to the Manager of Member Services.

Brief Description of Duties:

  • Assist members with navigating their healthcare needs by explaining benefits, solving claim concerns, finding a doctor nearby or being their healthcare advocate
  • Comply with regulatory requirements while addressing customer needs which may include complex benefit questions.
  • Record details of inquiries, comments, complaints, and transactions.
  • Escalate unresolved and pending customer grievances.
  • Support teammates as business needs require to ensure the organization is meeting the needs of our members and providers
  • Strive for first call resolution while demonstrating SIHO's dedication to proactively work to resolve members questions and concerns.
  • Work with partners in other departments, or to Doctors' offices to help resolve a customer concern.
  • Support your teammates as business needs require to ensure we are meeting the needs of our customers.
  • Performs other relevant duties deemed necessary to achieve department and company-wide goals.

Traits we are looking for:

  • Trustworthy
  • Empathic
  • Proactive
  • Compassionate
  • Good Listener
  • Problem Solver
  • Communicator
  • Patient
  • Personable & Collaborative

Minimum Skills Requirement:

  • Possess a passion for customer service
  • Excellent communications (oral and written) and strong listening skills
  • Experience in healthcare is preferred, but not required
  • General knowledge and understanding of health insurance
  • This job calls for strong emotional intelligence to proactively provide solutions, ensuring the member's health and safety
  • Ability to maintain attendance to support required quality and quantity of work