... * Assist members with navigating their healthcare needs by explaining benefits, solving claim ... Possess a passion for customer service * Excellent communications (oral and written) and strong ...
... * Assist members with navigating their healthcare needs by explaining benefits, solving claim ... Possess a passion for customer service * Excellent communications (oral and written) and strong ...
Customer Service Representative - State Farm Agent Team Member
Indianapolis, IN · On-site
$38K - $75K/yr
... transfers, claim submissions and billing clarification. * Use a customer-focused, needs-based ... Excellent communication skills to assist customers and coordinate with other agency team members
Customer Service Representative - State Farm Agent Team Member
Indianapolis, IN · On-site
$38K - $75K/yr
... transfers, claim submissions and billing clarification. * Use a customer-focused, needs-based ... Excellent communication skills to assist customers and coordinate with other agency team members
Claims Representative in Evansville, IN - Onsite
Evansville, IN · On-site
$15 - $16/hr
... claim processing; • Assist Hoosier Lottery staff with daily office duties; • Answer claims ... Job Requirements • High School diploma or equivalent ; • Excellent customer service skills; • ...
Quick apply
Claims Representative in Evansville, IN - Onsite
Evansville, IN · On-site
$15 - $16/hr
... claim processing; • Assist Hoosier Lottery staff with daily office duties; • Answer claims ... Job Requirements • High School diploma or equivalent ; • Excellent customer service skills; • ...
Prepare monthly state claim form for reimbursement. * Assist in preparation of end of month financial reports. * Attend in-service and/or safety meetings as required. * Maintain clean and safe work ...
Prepare monthly state claim form for reimbursement. * Assist in preparation of end of month financial reports. * Attend in-service and/or safety meetings as required. * Maintain clean and safe work ...
Legal Assistant
Indianapolis, IN · On-site
$25/hr
Partner with the WPS team to facilitate end-to end claim handling, including coordinating legal ... service and veteran status, physical or mental disability, genetic information, or any other ...
Legal Assistant
Indianapolis, IN · On-site
$25/hr
Partner with the WPS team to facilitate end-to end claim handling, including coordinating legal ... service and veteran status, physical or mental disability, genetic information, or any other ...
ADMIN ASSISTANT
Indianapolis, IN · On-site
$20/hr
Prepare monthly state claim form for reimbursement. * Assist in preparation of end of month financial reports. * Attend in-service and/or safety meetings as required. * Maintain clean and safe work ...
ADMIN ASSISTANT
Indianapolis, IN · On-site
$20/hr
Prepare monthly state claim form for reimbursement. * Assist in preparation of end of month financial reports. * Attend in-service and/or safety meetings as required. * Maintain clean and safe work ...
Promote a positive customer service image through prompt, accurate and courteous responses to ... Refer claim activity outside authority level to Supervisor/Manager for review * Proactively ...
Quick apply
Promote a positive customer service image through prompt, accurate and courteous responses to ... Refer claim activity outside authority level to Supervisor/Manager for review * Proactively ...
Be Seen First
... * Assist members with navigating their healthcare needs by explaining benefits, solving claim ... Possess a passion for customer service * Excellent communications (oral and written) and strong ...
Quick apply
Be Seen First
... * Assist members with navigating their healthcare needs by explaining benefits, solving claim ... Possess a passion for customer service * Excellent communications (oral and written) and strong ...
Claims Processor
Carmel, IN · On-site
$18/hr
... Assist with report preparation (daily, weekly, monthly) using Excel and internal systems • ... of claim actions in appropriate systems • Provide quality customer service to internal and ...
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Claims Processor
Carmel, IN · On-site
$18/hr
... Assist with report preparation (daily, weekly, monthly) using Excel and internal systems • ... of claim actions in appropriate systems • Provide quality customer service to internal and ...
... service to patients, payers, and internal stakeholders. This is a on-site position, not a remote ... Track claim status and follow up to ensure timely adjudication. Denial Management & Collections
... service to patients, payers, and internal stakeholders. This is a on-site position, not a remote ... Track claim status and follow up to ensure timely adjudication. Denial Management & Collections
Promote a positive customer service image through prompt, accurate and courteous responses to ... Refer claim activity outside authority level to Supervisor/Manager for review * Proactively ...
Promote a positive customer service image through prompt, accurate and courteous responses to ... Refer claim activity outside authority level to Supervisor/Manager for review * Proactively ...
ADMIN ASSISTANT (FULL TIME)
$18 - $20/hr
TouchPoint Support Services is part of Compass Healthcare, dedicated to serving people with ... Preparing monthly state claim form for reimbursement. * Assisting in preparation of end of month ...
ADMIN ASSISTANT (FULL TIME)
$18 - $20/hr
TouchPoint Support Services is part of Compass Healthcare, dedicated to serving people with ... Preparing monthly state claim form for reimbursement. * Assisting in preparation of end of month ...
... - Assist members with navigating their healthcare needs by explaining benefits, solving claim ... Possess a passion for customer service Excellent communications (oral and written) and strong ...
Quick apply
... - Assist members with navigating their healthcare needs by explaining benefits, solving claim ... Possess a passion for customer service Excellent communications (oral and written) and strong ...
Accounts Receivable Specialist
Indianapolis, IN · On-site
$17.75 - $23.50/hr
... * Assist customer service with follows up on patient calls within a timely manner * Maintains ... Analyzes all claim denials to determine the best course of action to resolve any issue and receive ...
Accounts Receivable Specialist
Indianapolis, IN · On-site
$17.75 - $23.50/hr
... * Assist customer service with follows up on patient calls within a timely manner * Maintains ... Analyzes all claim denials to determine the best course of action to resolve any issue and receive ...
Accounts Receivable Specialist
Indianapolis, IN · On-site
$17.75 - $23.50/hr
... * Assist customer service with follows up on patient calls within a timely manner * Maintains ... Analyzes all claim denials to determine the best course of action to resolve any issue and receive ...
Accounts Receivable Specialist
Indianapolis, IN · On-site
$17.75 - $23.50/hr
... * Assist customer service with follows up on patient calls within a timely manner * Maintains ... Analyzes all claim denials to determine the best course of action to resolve any issue and receive ...
Liaise between ACTIA, customers, vendors, and customers regarding claim status and resolutions ... Maintain organized digital and physical records of service and warranty transactions. * Assist in ...
Quick apply
Liaise between ACTIA, customers, vendors, and customers regarding claim status and resolutions ... Maintain organized digital and physical records of service and warranty transactions. * Assist in ...
... - Assist members with navigating their healthcare needs by explaining benefits, solving claim ... Possess a passion for customer service Excellent communications (oral and written) and strong ...
Quick apply
... - Assist members with navigating their healthcare needs by explaining benefits, solving claim ... Possess a passion for customer service Excellent communications (oral and written) and strong ...
... - Assist members with navigating their healthcare needs by explaining benefits, solving claim ... Possess a passion for customer service Excellent communications (oral and written) and strong ...
Quick apply
... - Assist members with navigating their healthcare needs by explaining benefits, solving claim ... Possess a passion for customer service Excellent communications (oral and written) and strong ...
ADMIN ASSISTANT (FULL TIME)
Indianapolis, IN · On-site
$20/hr
Prepare monthly state claim form for reimbursement. * Assist in preparation of end of month financial reports. * Attend in-service and/or safety meetings as required. * Maintain clean and safe work ...
ADMIN ASSISTANT (FULL TIME)
Indianapolis, IN · On-site
$20/hr
Prepare monthly state claim form for reimbursement. * Assist in preparation of end of month financial reports. * Attend in-service and/or safety meetings as required. * Maintain clean and safe work ...
Prepare monthly state claim form for reimbursement. * Assist in preparation of end of month financial reports. * Attend in-service and/or safety meetings as required. * Maintain clean and safe work ...
Prepare monthly state claim form for reimbursement. * Assist in preparation of end of month financial reports. * Attend in-service and/or safety meetings as required. * Maintain clean and safe work ...
Claim Service Assistant information
What is the difference between Claim Service Assistant vs Claims Processor?
| Aspect | Claim Service Assistant | Claims Processor |
|---|---|---|
| Required Credentials | High school diploma; some roles may prefer insurance-related certifications | High school diploma; often requires insurance or claims processing certifications |
| Work Environment | Office setting, interacting with clients and insurance staff | Office environment, focusing on reviewing and processing claims |
| Employer & Industry Usage | Insurance companies, claims departments | Insurance companies, third-party claims organizations |
| Common Search & Comparison | Often compared for entry-level claims support roles | More focused on detailed claim review and data entry |
Claim Service Assistants typically handle customer interactions, gather claim information, and support claims processing. Claims Processors focus more on reviewing, verifying, and processing claims data. Both roles are essential in insurance claims workflows but differ mainly in their responsibilities and level of client interaction.
What does a claims assistant do?
What jobs pay 2000 a day?
How to become a claims assistant?
What job makes $10,000 a month without a degree?
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Other
Posted 6 days ago
Job description
Hot Job
Indianapolis- 8180 - Indianapolis, IN 46256
OverviewTravel Percentage No Travel Category Insurance
DescriptionJob Title: Member Services Representative Reports To: Manager, Member Services Locations: Indianapolis, IN Not open to remote candidates at this time
SIHO's Member Services Representatives assist in creating an excellent experience for SIHO's members and their providers. The primary responsibility of this position is to respond to member's and providers inquiries. This position mainly responds to telephonic inquiries but may also be responsible for responding to written inquiries and assisting walk-in members. This is a non-exempt position reporting to the Manager of Member Services.
Brief Description of Duties:
- Assist members with navigating their healthcare needs by explaining benefits, solving claim concerns, finding a doctor nearby or being their healthcare advocate
- Comply with regulatory requirements while addressing customer needs which may include complex benefit questions.
- Record details of inquiries, comments, complaints, and transactions.
- Escalate unresolved and pending customer grievances.
- Support teammates as business needs require to ensure the organization is meeting the needs of our members and providers
- Strive for first call resolution while demonstrating SIHO's dedication to proactively work to resolve members questions and concerns.
- Work with partners in other departments, or to Doctors' offices to help resolve a customer concern.
- Support your teammates as business needs require to ensure we are meeting the needs of our customers.
- Performs other relevant duties deemed necessary to achieve department and company-wide goals.
Traits we are looking for:
- Trustworthy
- Empathic
- Proactive
- Compassionate
- Good Listener
- Problem Solver
- Communicator
- Patient
- Personable & Collaborative
Minimum Skills Requirement:
- Possess a passion for customer service
- Excellent communications (oral and written) and strong listening skills
- Experience in healthcare is preferred, but not required
- General knowledge and understanding of health insurance
- This job calls for strong emotional intelligence to proactively provide solutions, ensuring the member's health and safety
- Ability to maintain attendance to support required quality and quantity of work
About SIHO Insurance Services
Sourced by ZipRecruiter
Industry
Insurance services
Company size
51 - 200 Employees
Headquarters location
Columbus, IN, US
Year founded
1987