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Claim Director Jobs in Raleigh, NC (NOW HIRING)

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Claim Director information

See Raleigh, NC salary details

$81.2K

$123.3K

$173K

How much do claim director jobs pay per year?

As of Aug 19, 2026, the average yearly pay for claim director in Raleigh, NC is $123,330.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,500.00 and $137,100.00 per year, depending on experience, location, and employer.

What is a claim director?

Claim Directors are senior professionals responsible for overseeing the claims department within an insurance company or organization. They manage complex or high-value claims, establish claims policies and procedures, and ensure that claims are handled efficiently and in compliance with regulations. Claim Directors also supervise claims managers and adjusters, resolve escalated disputes, and play a key role in strategic decision-making related to claims operations. Their leadership ensures the integrity and financial stability of the claims process.

What are some common challenges claim directors face in managing large or complex claims, and how are these typically addressed?

Claim Directors often encounter challenges such as coordinating multiple stakeholders, navigating complex policy language, and managing high-value or sensitive claims. Successfully addressing these issues requires strong negotiation skills, a thorough understanding of insurance regulations, and the ability to lead cross-functional teams. Regular training, leveraging technology for case management, and maintaining clear communication channels with clients and internal teams are key strategies used to overcome these challenges.

What are the key skills and qualifications needed to thrive as a claim director, and why are they important?

To thrive as a Claim Director, you need deep knowledge of insurance claims management, regulatory compliance, and strong analytical skills, typically supported by a bachelor's degree in business, finance, or a related field. Familiarity with claims management systems, industry software, and certifications such as CPCU (Chartered Property Casualty Underwriter) are commonly required. Exceptional leadership, negotiation, and interpersonal skills help in managing teams and resolving complex claims efficiently. These competencies are crucial for minimizing losses, ensuring regulatory compliance, and maintaining positive client relationships.

What is the difference between Claim Director vs Claims Manager?

AspectClaim DirectorClaims Manager
Required CredentialsBachelor's degree, industry certifications (e.g., CPCU, ARM)Bachelor's degree, industry certifications often preferred
Work EnvironmentOversees multiple teams, strategic planning, high-level decision makingManages daily claims operations, supervises claims staff
Employer & Industry UsageInsurance companies, large corporationsInsurance companies, adjusting firms
Search & Comparison IntentUnderstanding leadership roles in claimsManaging claims processes and team supervision

The Claim Director typically holds a higher strategic leadership role, overseeing multiple claims teams and focusing on policy development and overall claims performance. The Claims Manager handles daily operations, supervising claims staff and ensuring efficient claims processing. Both roles require relevant industry certifications and experience, but Claim Directors focus more on strategic oversight, while Claims Managers concentrate on operational management.

What are the most commonly searched types of Claim jobs in Raleigh, NC?

The most popular types of Claim jobs in Raleigh, NC are:

Claim Director jobs near you
Infographic showing various Claim Director job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $123,330 per year, or $59.3 per hour.

Security Officer Part Time Console Operator

AUS Inc

Durham, NC • On-site

$18.91/hr

Other

Retirement

Posted 11 days ago

Job description

Security Officer Part Time Console Operator

Join Allied Universal®, North America's leading security and facility services company, where you will serve and safeguard clients in a dynamic, welcoming, and collaborative workplace. You will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Part-Time Security Officer in Research Triangle Park, NC, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Join Allied Universal as an Unarmed Patrol Officer at a chemical/petrochemical location, where you will conduct routine patrols, maintain a visible presence to help deter incidents, and report security-related concerns. You will provide outstanding customer service and clear communication while supporting a caring, team-focused culture built on integrity, reliability, agility, and innovation.

Position Type: Part Time

Pay Rate: $18.91 / Hour

Job Schedule:

DayTimeSat10:00 PM - 06:00 AMSun10:00 PM - 06:00 AM

What You'll Do:

  • Provide customer service to clients by carrying out security-related procedures, site-specific policies, and emergency response activities as appropriate within a chemical/petrochemical location.
  • Respond to incidents, alarms, spills, releases, and other critical situations in a calm, professional, problem-solving manner, following site procedures and notification protocols.
  • Conduct regular and random unarmed patrols of buildings, access points, parking areas, process areas, and the perimeter to help identify and report unusual conditions or unauthorized activity.
  • Monitor access control points, verify visitor and contractor authorization, maintain required logs, and report access-related concerns according to site policies.
  • Document incidents, observations, patrol activities, and communications accurately, and coordinate with site personnel and emergency responders when directed.

Minimum Requirements:

  • Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
  • Possess a high school diploma or equivalent.
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
  • Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
  • As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
  • A valid driver's license will be required for driving positions only.

Why Join Us:

  • Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
  • Career Growth: Get paid training and access to career growth opportunities.
  • Financial Benefits: Participate in our retirement savings plan to invest in your future.
  • Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

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About AUS

Sourced by ZipRecruiter

Industry

Marketing research

Company size

201 - 500 Employees

Headquarters location

Mount Laurel, NJ, US

Year founded

1967

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