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Claim Director Jobs in Raleigh, NC (NOW HIRING)

Juki

Field Service Engineer

Morrisville, NC · On-site

Job purpose Provide direct onsite and remote customer service to include installation, warranty ... Claim Notices, etc. in accordance with company policies and practices. Assist others in the ...

Juki America, Inc.

Field Service Engineer

Morrisville, NC · On-site

$80K - $100K/yr

Job purpose Provide direct onsite and remote customer service to include installation, warranty ... Material Claim Notices, Technical Assistance Claim Notices, etc. in accordance with company ...

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Showing results 21-40

All JobsClaim JobsClaim Director JobsClaim Director Jobs in Raleigh, NC

Claim Director information

See Raleigh, NC salary details

$81.2K

$123.3K

$173K

How much do claim director jobs pay per year?

As of Aug 19, 2026, the average yearly pay for claim director in Raleigh, NC is $123,330.00, according to ZipRecruiter salary data. Most workers in this role earn between $102,500.00 and $137,100.00 per year, depending on experience, location, and employer.

What is a claim director?

Claim Directors are senior professionals responsible for overseeing the claims department within an insurance company or organization. They manage complex or high-value claims, establish claims policies and procedures, and ensure that claims are handled efficiently and in compliance with regulations. Claim Directors also supervise claims managers and adjusters, resolve escalated disputes, and play a key role in strategic decision-making related to claims operations. Their leadership ensures the integrity and financial stability of the claims process.

What are some common challenges claim directors face in managing large or complex claims, and how are these typically addressed?

Claim Directors often encounter challenges such as coordinating multiple stakeholders, navigating complex policy language, and managing high-value or sensitive claims. Successfully addressing these issues requires strong negotiation skills, a thorough understanding of insurance regulations, and the ability to lead cross-functional teams. Regular training, leveraging technology for case management, and maintaining clear communication channels with clients and internal teams are key strategies used to overcome these challenges.

What are the key skills and qualifications needed to thrive as a claim director, and why are they important?

To thrive as a Claim Director, you need deep knowledge of insurance claims management, regulatory compliance, and strong analytical skills, typically supported by a bachelor's degree in business, finance, or a related field. Familiarity with claims management systems, industry software, and certifications such as CPCU (Chartered Property Casualty Underwriter) are commonly required. Exceptional leadership, negotiation, and interpersonal skills help in managing teams and resolving complex claims efficiently. These competencies are crucial for minimizing losses, ensuring regulatory compliance, and maintaining positive client relationships.

What is the difference between Claim Director vs Claims Manager?

AspectClaim DirectorClaims Manager
Required CredentialsBachelor's degree, industry certifications (e.g., CPCU, ARM)Bachelor's degree, industry certifications often preferred
Work EnvironmentOversees multiple teams, strategic planning, high-level decision makingManages daily claims operations, supervises claims staff
Employer & Industry UsageInsurance companies, large corporationsInsurance companies, adjusting firms
Search & Comparison IntentUnderstanding leadership roles in claimsManaging claims processes and team supervision

The Claim Director typically holds a higher strategic leadership role, overseeing multiple claims teams and focusing on policy development and overall claims performance. The Claims Manager handles daily operations, supervising claims staff and ensuring efficient claims processing. Both roles require relevant industry certifications and experience, but Claim Directors focus more on strategic oversight, while Claims Managers concentrate on operational management.

What are the most commonly searched types of Claim jobs in Raleigh, NC?

The most popular types of Claim jobs in Raleigh, NC are:

Claim Director jobs near you
Infographic showing various Claim Director job openings in Raleigh, NC as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $123,330 per year, or $59.3 per hour.

Billing Coordinator - Probill

Granville Health System

Oxford, NC • On-site

Full-time

Posted 3 days ago

New

Granville Health System rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Position Summary:Performs all functions related to billing and follow-up of claims submission. May also be responsible for posting all insurance and personal payments to include all carriers. Will also answer patient questions and phone calls.
• Performs insurance follow-up, serves as financial counselor fielding calls regarding patient accounts, assists in researching outstanding balances and credit balances on accounts. • Issue refund requests to the director, maintain complete, accurate systematic financial records, and transactions within the system for accounts assigned. • Analyzes all insurance denials for possible resubmission and further adjudication of the claim. Accumulates and maintains statistics as required by Administration. Other duties as assigned by the Director.
Qualifications:
High School graduate with a minimum of 2-4 years or more of medical office billing. Knowledge of Excel, word, and basic PC knowledge is required. Allscripts software experience preferred. Must have strong customer service skills, along with organizational and communication skills. Ability to respect confidentiality, willingness to keep current with Medicare, Medicaid, and other commercial carrier regulations. At least 1 year of experience with electronic claim submission. Ability to evaluate and enforce collection procedures, acting as liaison between organization and collection agency.
Job Specific and Technical Competencies for this position include the following: Must have strong customer service skills, along with organizational and communication skills. Ability to respect confidentiality, willingness to keep current with Medicare, Medicaid, and other commercial carrier regulations. At least 1 year of experience with electronic claim submission. Ability to evaluate and enforce collection procedures, acting as liaison between the organization and the collection agency. Knowledge of Excel, word, and basic PC knowledge is required. Allscripts software experience preferred.
Required to lift up to 20lbs.

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