ZipRecruiter

Log In

1

Cisco Ucce Jobs (NOW HIRING)

VTG

Senior Cisco Voice Engineer

Dulles, VA · Hybrid

... UCCX/UCCE), including user training and transition planning. • Execute tasks related to call ... specific to Cisco Voice and Unified Communications. • Partner with network engineering and ...

Radford Global

Avaya Integration Engineer

Richmond, VA · On-site

... 1x, CISCO UCCE, CMS Feed, ACD Systems, - At least 2 years of experience using Java, UI - Html5, Css 3 - At least 1 year of experience technical design and delivery large scale contact center ...

IPsoft

Cisco UC Automation Engineer

New York, NY

... and UCCE. Work closely with the IPsoft UC Operations team to analyze operations metrics and determine potential automation opportunities across Cisco UC product portfolio. Required Skills ...

AMSYS Talent

Networking & Voice Engineer

Cypress, TX · On-site

Cisco: FTD, Meraki (switching), Catalyst, Nexus, Wireless Controllers, ISE , CUCM (on-prem Call Manager) , VoIP/Voice, SIP, QoS. * UC/CC: Cloud UCaaS platforms and Contact Center (UCCX/UCCE/Webex CC ...

ISHIR

Telecommunications Analyst (Cisco)

Euless, TX · On-site

Experience with Cisco Contact Center (UCCX/UCCE/Webex Contact Center) * Experience applying knowledge of the theory, principles, practices, and techniques of operating and maintaining ...

New

ISHIR

Telecommunications Analyst (Cisco)

Euless, TX · On-site

Experience with Cisco Contact Center (UCCX/UCCE/Webex Contact Center) * Experience applying knowledge of the theory, principles, practices, and techniques of operating and maintaining ...

New

previous page

Showing results 41-60

All JobsCisco Ucce Jobs

Cisco Ucce information

See salary details

$46.5K

$113.8K

$181K

How much do cisco ucce jobs pay per year?

As of Aug 5, 2026, the average yearly pay for cisco ucce in the United States is $113,793.00, according to ZipRecruiter salary data. Most workers in this role earn between $80,000.00 and $144,000.00 per year, depending on experience, location, and employer.

What is a Cisco UCCE?

A Cisco UCCE (Unified Contact Center Enterprise) job typically involves designing, implementing, managing, and troubleshooting enterprise-level contact center solutions using Cisco's UCCE platform. Professionals in this role work on integrating Cisco Unified Communications with other systems to ensure efficient customer service operations. Responsibilities may include scripting, configuring call routing, maintaining system performance, and troubleshooting technical issues. Strong knowledge of Cisco networking, voice technologies, and contact center operations is often required.

What are the key skills and qualifications needed to thrive in the Cisco UCCE position?

To thrive as a Cisco UCCE professional, you need a solid understanding of Cisco Unified Contact Center Enterprise architecture, call routing, scripting, and troubleshooting, often supported by a relevant degree or experience in networking or contact center technologies. Familiarity with tools such as Cisco Unified Communications Manager, ICM scripting, Finesse, and certifications like CCNA or CCNP Collaboration are highly valued. Strong problem-solving abilities, effective communication with both technical and non-technical stakeholders, and adaptability to dynamic environments distinguish top performers in this field. These skills ensure reliable, scalable, and efficient contact center operations that meet business and customer needs.

What are the typical daily responsibilities of a Cisco UCCE?

As a Cisco UCCE professional, your daily responsibilities often include managing and troubleshooting contact center applications, creating and updating call routing scripts, and monitoring system performance to ensure uptime and efficiency. You’ll frequently collaborate with network engineers, telephony teams, and business analysts to implement solutions based on client or organizational requirements. Additionally, you may be involved in capacity planning, upgrading software, and assisting in end-user training. This role requires proactive maintenance and fast response to incidents, making each day varied and engaging.

More about Cisco Ucce jobs
What cities are hiring for Cisco Ucce jobs? Cities with the most Cisco Ucce job openings:
What are the most commonly searched types of Cisco Ucce jobs? The most popular types of Cisco Ucce jobs are:
What states have the most Cisco Ucce jobs? States with the most job openings for Cisco Ucce jobs include:
What job categories do people searching Cisco Ucce jobs look for? The top searched job categories for Cisco Ucce jobs are:
Cisco Ucce jobs near you
Infographic showing various Cisco Ucce job openings in the United States as of July 2026, with employment types broken down into 92% Full Time, 1% Part Time, and 7% Contract. Highlights an 85% Physical, 6% Hybrid, and 9% Remote job distribution, with an average salary of $113,793 per year, or $54.7 per hour.

Senior Cisco Voice Engineer with Security Clearance

VTG

Sterling, VA • On-site

Other

Re-posted 22 days ago

Job description

Overview We are seeking experienced Cisco Voice Engineers to support a mission critical, technology driven program for a key Government customer. This role focuses on designing, deploying, securing, and sustaining enterprise level Cisco Unified Communications solutions across a complex, highly secure environment. What will you do? • Design, test, and deploy new Cisco Voice infrastructure (CUCM, Unity Connection, IM&P, UCCX). • Implement next generation voice system technologies and support first article engineering. • Participate in security accreditation activities for all voice systems. • Manage PKI/certificate requirements across Cisco UC components. • Perform system upgrades, patching, and lifecycle maintenance for hardware and software. • Provide engineering support for new site standups, including dial plan design and endpoint provisioning. • Design, test, and deploy call center technologies (UCCX/UCCE), including user training and transition planning. • Execute tasks related to call routing, SIP trunking, SRST, CUBE, and gateway configuration. • Collaborate with customers and internal teams to gather and refine system requirements. • Ensure compliance with enterprise standards, policies, and security procedures. • Work within a large scale enterprise IT environment with responsibilities specific to Cisco Voice and Unified Communications. • Partner with network engineering and telecom teams on integration activities involving telephony, call center systems, and network infrastructure. • Support secure communications devices and infrastructure, including VoIP phones, STEs, Viper phones, encryption devices, POTs/ISDN/leased lines, conference bridges, and call management servers. Do you have what it takes? • Must have a Top Secret Clearance with Polygraph • Bachelor's or Master's degree in Computer Science, IT, Engineering, or related field • Minimum of six (6) years of progressive experience in Voice/UC engineering • Expert-level proficiency in SIP signaling and call flows • Expert-level proficiency in Secure Real Time Transport Protocol (SRTP) • Expert-level proficiency in SIP, MGCP, and H.323 • Expert-level proficiency in TCP/IP networking • Expert-level proficiency in MPLS transport environments • Expert-level proficiency in DNS and DHCP • Expert-level proficiency in RTP media handling • Demonstrated experience leading enterprise-scale voice deployments and modernization efforts • Proven ability to troubleshoot complex, multi-layered call routing and signaling issues • Strong communication skills for stakeholder engagement, documentation, and technical leadership Preferred Education, Experience, & Skills: • Expertise in SIP signaling, call flows, and multi-vendor integration • Hands-on experience with H.323 in mixed protocol environments • Cisco Certified Collaboration Professional (CCCP) or equivalent Cisco Collaboration certifications • CCNP Collaboration certification • CCIE Collaboration certification (highly desirable) • Avaya Communications certification or experience supporting Avaya platforms in hybrid Cisco/Avaya environments • Experience with secure communications devices such as VoIP endpoints, STEs, Viper phones, and encryption devices • Familiarity with government security accreditation processes and PKI/certificate management • Experience designing or supporting call center technologies (Cisco UCCX/UCCE or Avaya equivalents) • Prior experience in a DoD, IC, or other high-security environment

Apply