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Cisco Tac Jobs (NOW HIRING)

C1

Security Principal Engineer

Sacramento, CA · On-site

Extensive troubleshooting experience on Tier4 issues such as Cisco TAC * Strong customer facing skills with ability to work on latest cisco technologies * Collaborate with Cisco SE's and internal ...

C1

Security Principal Engineer

Sacramento, CA · On-site

Extensive troubleshooting experience on Tier4 issues such as Cisco TAC * Strong customer facing skills with ability to work on latest cisco technologies * Collaborate with Cisco SE's and internal ...

Stem Xpert

Sr. Network Engineer (VoIP)

Glen Mills, PA

$101K - $139K/yr

Engage Cisco TAC, when required, to resolve issues. Work effectively with other silos to identify and resolve interrelated issues (i.e. a security policy preventing RTP from passing) Understand and ...

Central Health

Unified Communications Engineer

Provide Tier 3 / highest-level technical support and escalation management, including complex troubleshooting, SLA-driven issue resolution, and coordination with Cisco TAC, carriers, and third-party ...

EOS

AV Specialist

Seattle, WA · On-site

$80K - $90K/yr

Initiate Cisco TAC cases and vendor RMA's for equipment • Advise and QC integrators of client installation standards * Partner with OTD New Builds DPM's to provision and deploy all VC and VIO ...

EOS

AV Specialist

Seattle, WA · On-site

$80K - $90K/yr

Initiate Cisco TAC cases and vendor RMA's for equipment • Advise and QC integrators of client installation standards * Partner with OTD New Builds DPM's to provision and deploy all VC and VIO ...

EOS

AV Specialist

Seattle, WA

Initiate Cisco TAC cases and vendor RMA's for equipment Advise and QC integrators of client installation standards * Partner with OTD New Builds DPM's to provision and deploy all VC and VIO related ...

EOS

AV Technician Tier 2

New York, NY · On-site

$73K - $76K/yr

... Cisco TAC cases and vendor RMA's for equipment • Advise and QC integrators of client installation standards • Partner with OTD New Builds DPM's to provision and deploy all VC and VIO related ...

EOS

AV Technician Tier 2

New York, NY

$73K - $76K/yr

... Cisco TAC cases and vendor RMA's for equipment • Advise and QC integrators of client installation standards • Partner with OTD New Builds DPM's to provision and deploy all VC and VIO related ...

EOS

AV Technician Tier 2

New York, NY

$22.25 - $28.25/hr

... Cisco TAC cases and vendor RMA's for equipment Advise and QC integrators of client installation standards Partner with OTD New Builds DPM's to provision and deploy all VC and VIO related equipment in ...

krg technology inc

Network Engineer

Prineville, OR · On-site

Working with principal vendors like Cisco/ Juniper TAC for RMA (hardware replacement) ? Positive attitude and efficient team player. ? Good communication skills Others: ? Layer 1 - Datacenter ...

LWC, Inc.

Security Operations L2 Support

Durham, NC · On-site

On Cisco ASA * Bluecoat (filter web traffic on corporate networks) changes. * Creating reports and basic dashboards * Vendor coordination and Follow ups (e.g. RMA, TAC, patch upgrade) * Symantec End ...

LWC, Inc.

Security Operations L2 Support

Durham, NC

On Cisco ASA * Bluecoat (filter web traffic on corporate networks) changes. * Creating reports and basic dashboards * Vendor coordination and Follow ups (e.g. RMA, TAC, patch upgrade) * Symantec End ...

Qi Tech LLC

Network/Systems Administrator

Suffolk, VA · On-site

$66K - $89K/yr

... Cisco Technical Assistance center (TAC) Experienced in Customer Service/Help Desk operations Thorough understanding of the standard seven layer Open Systems Interconnection model (OSI Model) IPV4 ...

Qi Tech LLC

Network/Systems Administrator

Suffolk, VA · On-site

$66K - $89K/yr

... Cisco Technical Assistance center (TAC) • Experienced in Customer Service/Help Desk operations • Thorough understanding of the standard seven layer Open Systems Interconnection model (OSI Model ...

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How much do cisco tac jobs pay per year?

As of Jun 10, 2026, the average yearly pay for cisco tac in the United States is $142,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,000.00 and $157,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Cisco Tac position, and why are they important?

To thrive as a Cisco TAC (Technical Assistance Center) engineer, you need in-depth knowledge of networking protocols, troubleshooting expertise, and typically a degree in computer science or a related field. Familiarity with Cisco technologies, strong command-line interface skills, and certifications like CCNA, CCNP, or CCIE are highly valued. Excellent communication, problem-solving abilities, and a customer-focused mindset are essential soft skills in this role. These competencies enable engineers to effectively resolve complex technical issues and deliver high-quality support to customers globally.

What are the typical day-to-day responsibilities of a Cisco TAC engineer?

As a Cisco TAC engineer, your typical day involves diagnosing and resolving complex technical issues reported by customers, often requiring remote troubleshooting and deep dives into Cisco technologies. You'll collaborate closely with other engineers, product teams, and sometimes directly with clients to escalate and resolve issues efficiently. Beyond providing technical support, you may contribute to knowledge base documentation and participate in training sessions to stay updated on the latest products and protocols. This role is dynamic and fast-paced, offering both individual problem-solving and teamwork experiences.

What is a Cisco TAC job?

A Cisco TAC (Technical Assistance Center) job involves providing technical support and troubleshooting for Cisco products and solutions. TAC engineers assist customers and partners with network issues, diagnose problems, and offer solutions to ensure optimal system performance. They work on complex cases, collaborate with internal teams, and continuously learn about new technologies. This role requires strong problem-solving skills, networking expertise, and certifications like CCNA or CCNP.

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Cisco Tac jobs near you
Security Principal Engineer

Security Principal Engineer

C1

Sacramento, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted just now

Job description

C1 Company Overview
C1: 1 Contact, 1 Connection, 1 Choice
C1 is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it - from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, implementing, managing and supporting our customers' every need from end to end, so that they can focus on what they do best.
So, when it comes to joining a team of IT and communications technology pros who are empowered to do what they do best, your best choice - your #1 choice - is C1.
Overview
The Security Principal Engineer provides technical leadership, guidance and mentorship for a team of network engineers ranging in skill from junior to senior level. The position requires at a minimum 60% project based billable utilization and 40% team leadership.
Responsibilities
  • Deploys, migrates, and documents post-sales engagement with customers based on C1 best practices
  • Assists in the delivery of support and services to customer's expectations as proposed
  • Participates in the design, implementation and administration of Cisco infrastructure and related solutions
  • Troubleshoots problems including: security-related issues (firewalls, IPS, understanding of common protocols in security like IPSec, SSL, TLS, HTTP(s), ftp, etc.,) routing and switching, protocol problems, and performance issues across a distributed segmented network infrastructure with multiple security zones
  • Creates As Built Visio diagrams and technical write up for deployed solutions
  • Assists and mentors team in developing specific network, security and wireless solutions; and detailed implementation plans
  • Provides team mentorship, guidance and support; Provide technical guidance to the team based on management direction
  • Facilitates and conducts product demonstrations, webinars and presentations to customers
  • Serves as a focal point to communicate and resolve integration issues with Sales Engineers
  • Assists the sales team with pre-sales and post-sales opportunities

Qualifications
  • Must have extensive knowledge of high performance data center solutions, network infrastructure LAN/WAN, network security, and enterprise wireless infrastructures
  • Expert knowledge of Cisco Routers (ISR GEN1/2), Switches (including NEXUS and Catalyst Line), Security Appliance is a must (FTD, ASA, ISE, IPS, Prime MARS, NAC)
  • Strong knowledge of VPN IPSec/SSL solutions and hands-on deployment experience
  • Strong knowledge of AMP for endpoints, Umbrella, Stealthwatch, Firepower and hands-on enterprise deployment experience
  • In-depth knowledge of Cisco IOS, NXOS and other technical configurations
  • Experience with monitoring, alerting and management tools such as: Ethereal, Solarwinds, Orion Network Monitor, hp OpenView
  • Hands on experience with wired/wireless ISE deployments, ASA, Firepower, AMP, Prime Infrastructure, Security posture assessment, and Security Policy generation
  • Nexus experience: 9K, 7K, 5K, 2K, 1K
  • Extensive troubleshooting experience on Tier4 issues such as Cisco TAC
  • Strong customer facing skills with ability to work on latest cisco technologies
  • Collaborate with Cisco SE's and internal teams to design solutions and improve them based on field results
  • Ability to work under extreme pressure and available on weekends
  • Ability to travel 10%-30% of the time
  • Preferred Cisco Certified Systems Engineer (CCIE) or demonstrated depth of knowledge and experience

Desired/Preferred Qualifications
  • Cisco Certified Systems Engineer (CCIE) Security
  • Cisco Certified Security Professional (CCSP)

Additional Information
C1 BENEFITS
* 401(k) Plan (35% employer match per dollar up to 10% employee contribution)
* Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser)
* RX Home Delivery
* HSA with Employer Contribution
* In-vitro Fertility (treatment coverage)
* Dental
* Vision (2 plans: 12-month and 24-month frames allowance)
* FSA Plans (Healthcare, Dependent Care and Limited Purpose)
* Pre-tax Commuter Plans
* Employer-paid Life Insurance
* Employer-paid Short + Term Disability
* Long Term Disability (2 plans: Employer-paid or optional Self-paid)
* Paid Parental Leave (4 weeks at 100%)
* Employee Assistance Plan
* Voluntary Life Insurance for team member, spouse and child
* Voluntary Accidental Death for team member and spouse
* Legal/ID Theft Plans
* TeleHealth
* Wellness via Omada Health (healthy living solution)
* Travel Assistance
* Business Travel Accident Coverage
* Medical for foreign travel coverage
* Employer-paid Pet Telehealth
* Accident Insurance
* Critical Illness Insurance
* Hospital Indemnity Insurance
* Volunteer Time Off
* 10 Holidays
* Summer Sizzle
* On Demand Pay (Daily Pay)
Work Environment
Ability to handle multiple priorities and demands in a fast-paced environment. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
Physical Environment
Physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Other Duties/Changes
This job description is not designed to cover or contain a comprehensive listing of all duties, responsibilities or activities that are required of a team member for this job. Duties, responsibilities and activities may change at any time with or without notice. At any point in time, the essential functions and primary duties associated with this position will be the principal, major or most important duties, responsibilities and activities that the employee is expected to perform as determined and directed by C1.
EEO Statement
C1 provides equal employment opportunities (EEO) to all team members and applicants for employment opportunities. All qualified applicants will receive consideration for employment, and all team members will be treated with respect to their employment, without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status. For further details, please view the EEO Policy Statement (EEO Policy Statement) and/or the current version of the workplace poster (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf; https://www.eeoc.gov/poster)
Pay Range
$150,000 - $200,000
Base pay ranges are estimated. Actual base pay will be based on education, experience, location, certifications, skill set, and any other relevant factors. Incentive/variable pay opportunities are in addition to base pay.
E-Verify: E-Verify
Right to Work: Right to Work Poster
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