Working with principal vendors like Cisco/ Juniper TAC for RMA (hardware replacement) ? Positive attitude and efficient team player. ? Good communication skills Others: ? Layer 1 - Datacenter ...
Working with principal vendors like Cisco/ Juniper TAC for RMA (hardware replacement) ? Positive attitude and efficient team player. ? Good communication skills Others: ? Layer 1 - Datacenter ...
Security Operations L2 Support
Durham, NC · On-site
On Cisco ASA * Bluecoat (filter web traffic on corporate networks) changes. * Creating reports and basic dashboards * Vendor coordination and Follow ups (e.g. RMA, TAC, patch upgrade) * Symantec End ...
Security Operations L2 Support
Durham, NC · On-site
On Cisco ASA * Bluecoat (filter web traffic on corporate networks) changes. * Creating reports and basic dashboards * Vendor coordination and Follow ups (e.g. RMA, TAC, patch upgrade) * Symantec End ...
On Cisco ASA * Bluecoat (filter web traffic on corporate networks) changes. * Creating reports and basic dashboards * Vendor coordination and Follow ups (e.g. RMA, TAC, patch upgrade) * Symantec End ...
On Cisco ASA * Bluecoat (filter web traffic on corporate networks) changes. * Creating reports and basic dashboards * Vendor coordination and Follow ups (e.g. RMA, TAC, patch upgrade) * Symantec End ...
Network/Systems Administrator
$66K - $89K/yr
... Cisco Technical Assistance center (TAC) Experienced in Customer Service/Help Desk operations Thorough understanding of the standard seven layer Open Systems Interconnection model (OSI Model) IPV4 ...
Network/Systems Administrator
$66K - $89K/yr
... Cisco Technical Assistance center (TAC) Experienced in Customer Service/Help Desk operations Thorough understanding of the standard seven layer Open Systems Interconnection model (OSI Model) IPV4 ...
Network/Systems Administrator
Suffolk, VA · On-site
$66K - $89K/yr
... Cisco Technical Assistance center (TAC) • Experienced in Customer Service/Help Desk operations • Thorough understanding of the standard seven layer Open Systems Interconnection model (OSI Model ...
Network/Systems Administrator
Suffolk, VA · On-site
$66K - $89K/yr
... Cisco Technical Assistance center (TAC) • Experienced in Customer Service/Help Desk operations • Thorough understanding of the standard seven layer Open Systems Interconnection model (OSI Model ...
Network Security Engineer
Downey, CA · On-site
$108K - $147K/yr
Managing upgrades for various Cisco appliances and working with TAC when needed experience. Connecting various infrastructure (hardware to hardware, virtual to virtual, cloud to virtual, etc ...
Network Security Engineer
Downey, CA · On-site
$108K - $147K/yr
Managing upgrades for various Cisco appliances and working with TAC when needed experience. Connecting various infrastructure (hardware to hardware, virtual to virtual, cloud to virtual, etc ...
UCCE Engineer
Dallas, TX · On-site
... TAC for assistance on RMAs and complex issues support § Coordinate field services as needed for ... of Cisco Unified Contact Center Enterprise (UCCE) and Cisco Voice Portal (CVP). § Good ...
UCCE Engineer
Dallas, TX · On-site
... TAC for assistance on RMAs and complex issues support § Coordinate field services as needed for ... of Cisco Unified Contact Center Enterprise (UCCE) and Cisco Voice Portal (CVP). § Good ...
Network Administrator
Bolton, CT · On-site
Experience in working with different vendors like Cisco, Arista TAC / RMA process. * Incident, Change, problem request and service request Management * ability to analyze, troubleshoot, coordinate ...
Network Administrator
Bolton, CT · On-site
Experience in working with different vendors like Cisco, Arista TAC / RMA process. * Incident, Change, problem request and service request Management * ability to analyze, troubleshoot, coordinate ...
Network Administrator
Blue Bell, PA · On-site
$85K - $95K/yr
... TAC (Cisco, firewall vendors) o Create, Update and Maintain Network diagrams and configurations o IP address management o Create, Update and Maintain SOPs/runbooks o Ensure accurate ITSM updates and ...
Network Administrator
Blue Bell, PA · On-site
$85K - $95K/yr
... TAC (Cisco, firewall vendors) o Create, Update and Maintain Network diagrams and configurations o IP address management o Create, Update and Maintain SOPs/runbooks o Ensure accurate ITSM updates and ...
Network Administrator
Blue Bell, PA · On-site
$85K - $95K/yr
... TAC (Cisco, firewall vendors) o Create, Update and Maintain Network diagrams and configurations o IP address management o Create, Update and Maintain SOPs/runbooks o Ensure accurate ITSM updates and ...
Network Administrator
Blue Bell, PA · On-site
$85K - $95K/yr
... TAC (Cisco, firewall vendors) o Create, Update and Maintain Network diagrams and configurations o IP address management o Create, Update and Maintain SOPs/runbooks o Ensure accurate ITSM updates and ...
Network Administrator
Blue Bell, PA · On-site
$85K - $95K/yr
... TAC (Cisco, firewall vendors) o Create, Update and Maintain Network diagrams and configurations o IP address management o Create, Update and Maintain SOPs/runbooks o Ensure accurate ITSM updates and ...
Network Administrator
Blue Bell, PA · On-site
$85K - $95K/yr
... TAC (Cisco, firewall vendors) o Create, Update and Maintain Network diagrams and configurations o IP address management o Create, Update and Maintain SOPs/runbooks o Ensure accurate ITSM updates and ...
Interacts across TAC teams and development teams at peer level. Required Skills: Routing/Switching - Strong Analytical and troubleshooting skills with Routing/Switching across Cisco platforms.
Interacts across TAC teams and development teams at peer level. Required Skills: Routing/Switching - Strong Analytical and troubleshooting skills with Routing/Switching across Cisco platforms.
Interacts across TAC teams and development teams at peer level. Required Skills: * Routing/Switching - Strong Analytical and troubleshooting skills with Routing/Switching across Cisco platforms.
Interacts across TAC teams and development teams at peer level. Required Skills: * Routing/Switching - Strong Analytical and troubleshooting skills with Routing/Switching across Cisco platforms.
Network Engineer
Downey, CA · On-site
... for various Cisco appliances and working with TAC when needed experience. - Connecting various infrastructure (hardware to hardware, virtual to virtual, cloud to virtual, etc.) experience ...
Network Engineer
Downey, CA · On-site
... for various Cisco appliances and working with TAC when needed experience. - Connecting various infrastructure (hardware to hardware, virtual to virtual, cloud to virtual, etc.) experience ...
As a TAC (Tier 2 Service Desk) Analyst you will be responsible for ensuring operations and security ... Linux Servers, CISCO and VMWare NSX networking equipment, SQL/Oracle databases, VMWare ...
As a TAC (Tier 2 Service Desk) Analyst you will be responsible for ensuring operations and security ... Linux Servers, CISCO and VMWare NSX networking equipment, SQL/Oracle databases, VMWare ...
Complete router/switch Cisco configuration templates for newly deployed or legacy devices ... Research and resolve network problems related to the implementation, open TAC cases as needed and ...
Complete router/switch Cisco configuration templates for newly deployed or legacy devices ... Research and resolve network problems related to the implementation, open TAC cases as needed and ...
Network Lead
Benton Harbor, MI · On-site
$110K - $130K/yr
Cisco Routing & Switching, Cisco Wireless, Juniper Mist, VMware VeloCloud SD-WAN, Palo Alto ... TAC engagement Preferred Certifications CCNP Enterprise, CCIE Enterprise, PCNSE, AWS Advanced ...
Network Lead
Benton Harbor, MI · On-site
$110K - $130K/yr
Cisco Routing & Switching, Cisco Wireless, Juniper Mist, VMware VeloCloud SD-WAN, Palo Alto ... TAC engagement Preferred Certifications CCNP Enterprise, CCIE Enterprise, PCNSE, AWS Advanced ...
Technical Environment Cisco Routing & Switching, Cisco Wireless, Juniper Mist, VMware VeloCloud SD ... TAC engagement. Preferred Certifications CCNP Enterprise, CCIE Enterprise, PCNSE, AWS Advanced ...
Technical Environment Cisco Routing & Switching, Cisco Wireless, Juniper Mist, VMware VeloCloud SD ... TAC engagement. Preferred Certifications CCNP Enterprise, CCIE Enterprise, PCNSE, AWS Advanced ...
Senior Director, CX Product Management
California, MO · On-site
$180 - $320/hr
Lead product strategy and execution for one of Cisco CX's most critical growth segments * Own the ... Lead collaboration across CX Engineering, TAC, Customer Success, Sales, Finance, and external ...
Senior Director, CX Product Management
California, MO · On-site
$180 - $320/hr
Lead product strategy and execution for one of Cisco CX's most critical growth segments * Own the ... Lead collaboration across CX Engineering, TAC, Customer Success, Sales, Finance, and external ...
The ideal candidate brings deep expertise in Microsoft Teams Rooms and Cisco video infrastructure ... TAC case escalation and RMA coordination with OEM vendors. • Diagnose and resolve Crestron ...
The ideal candidate brings deep expertise in Microsoft Teams Rooms and Cisco video infrastructure ... TAC case escalation and RMA coordination with OEM vendors. • Diagnose and resolve Crestron ...
Cisco Tac information
See salary details
$91K - $100K
5% of jobs
$100K - $108.9K
5% of jobs
$108.9K - $117.9K
5% of jobs
$126.3K is the 25th percentile. Wages below this are outliers.
$117.9K - $126.8K
10% of jobs
$126.8K - $135.8K
14% of jobs
The median wage is $141.7K / yr.
$135.8K - $144.7K
16% of jobs
$144.7K - $153.7K
17% of jobs
$155.3K is the 75th percentile. Wages above this are outliers.
$153.7K - $162.6K
15% of jobs
$162.6K - $171.6K
5% of jobs
$171.6K - $180.5K
3% of jobs
$180.5K - $189.5K
4% of jobs
$91K
$142.8K
$189.5K
How much do cisco tac jobs pay per year?
As of Aug 17, 2026, the average yearly pay for cisco tac in the United States is $142,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,000.00 and $157,000.00 per year, depending on experience, location, and employer.
What is a Cisco TAC?
A Cisco TAC (Technical Assistance Center) job involves providing technical support and troubleshooting for Cisco products and solutions. TAC engineers assist customers and partners with network issues, diagnose problems, and offer solutions to ensure optimal system performance. They work on complex cases, collaborate with internal teams, and continuously learn about new technologies. This role requires strong problem-solving skills, networking expertise, and certifications like CCNA or CCNP.
What are the typical day-to-day responsibilities of a Cisco TAC engineer?
As a Cisco TAC engineer, your typical day involves diagnosing and resolving complex technical issues reported by customers, often requiring remote troubleshooting and deep dives into Cisco technologies. You'll collaborate closely with other engineers, product teams, and sometimes directly with clients to escalate and resolve issues efficiently. Beyond providing technical support, you may contribute to knowledge base documentation and participate in training sessions to stay updated on the latest products and protocols. This role is dynamic and fast-paced, offering both individual problem-solving and teamwork experiences.
What are the key skills and qualifications needed to thrive in the Cisco TAC position, and why are they important?
To thrive as a Cisco TAC (Technical Assistance Center) engineer, you need in-depth knowledge of networking protocols, troubleshooting expertise, and typically a degree in computer science or a related field. Familiarity with Cisco technologies, strong command-line interface skills, and certifications like CCNA, CCNP, or CCIE are highly valued. Excellent communication, problem-solving abilities, and a customer-focused mindset are essential soft skills in this role. These competencies enable engineers to effectively resolve complex technical issues and deliver high-quality support to customers globally.
More about Cisco Tac jobs
What cities are hiring for Cisco Tac jobs?
Cities with the most Cisco Tac job openings:
What states have the most Cisco Tac jobs?
States with the most job openings for Cisco Tac jobs include:
What job categories do people searching Cisco Tac jobs look for?
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Job description
Company Description
Nandha
KRG Technologies Inc.
661 367 8000 *304
Nandha at krgtech.com
Job Description
Must Have:
? Cisco, Juniper professional certifications like - CCIE, CCNP, JNCIS, JNCIP, JNCIA
? 4+ years' of hands-on work experience in networks device physical installation, configuration
and support.
? Extensive experience with Chassis based devices like Cisco 6500, Nexus, or Juniper Enterprise and Service Provider network hardware platforms like
MX series, SRX, PTX series and architectures including data center switching platforms.
? Strong working and troubleshooting knowledge of routing protocols like - OSPF, BGP
? Good working experience with switching technologies/ concepts - like STP, VLANs, VTP
? Understanding, troubleshooting skills and resolution skills on the optical network infrastructure
devices, fiber cables, Optical interfaces (SFPs/ CFPs),
? Working with principal vendors like Cisco/ Juniper TAC for RMA (hardware replacement)
? Positive attitude and efficient team player.
? Good communication skills Others:
? Layer 1 - Datacenter experience
? Understanding the Metro Ethernet concepts and associated Fiber DWDM equipment like
Cyan, Ciena, Infinera etc.
? Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems
and tools, and creative problem solving abilities under pressure
? Working knowledge of Linux OS and CLI navigation
Qualifications
CCIE, CCNP, JNCIS, JNCIP, JNCIA,Linux OS
Additional Information
All your information will be kept confidential according to EEO guidelines.
About KRG Technologies
Sourced by ZipRecruiter
KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.
Industry
It services
Company size
201 - 500 Employees
Headquarters location
Valencia, CA, US
Year founded
2003