Can submit, monitor, and drive Tier 4 incidents to OEM support (Cisco TAC) * Provides technical assistance on UCS configuration and architecture * Provides technical assistance on other DC equipment ...
Can submit, monitor, and drive Tier 4 incidents to OEM support (Cisco TAC) * Provides technical assistance on UCS configuration and architecture * Provides technical assistance on other DC equipment ...
Meet the Team Our team operates within the Cisco Technical Assistance Center (TAC), a cornerstone of Cisco's Customer Experience organization. We play a key role in the broader Cisco ecosystem by ...
Meet the Team Our team operates within the Cisco Technical Assistance Center (TAC), a cornerstone of Cisco's Customer Experience organization. We play a key role in the broader Cisco ecosystem by ...
Meet the Team Our team operates within the Cisco Technical Assistance Center (TAC), a cornerstone of Cisco's Customer Experience organization. We play a key role in the broader Cisco ecosystem by ...
Meet the Team Our team operates within the Cisco Technical Assistance Center (TAC), a cornerstone of Cisco's Customer Experience organization. We play a key role in the broader Cisco ecosystem by ...
Working with Cisco TAC (HDS, CUIC, Finesse, Chat, Rogger, and PG's) - Develop custom reports on Cisco CUIC * Scripting new call flows for new call centers, including UAT testing with end user * Work ...
Working with Cisco TAC (HDS, CUIC, Finesse, Chat, Rogger, and PG's) - Develop custom reports on Cisco CUIC * Scripting new call flows for new call centers, including UAT testing with end user * Work ...
Meet the Team Our team operates within the Cisco Technical Assistance Center (TAC), a cornerstone of Cisco's Customer Experience organization. We play a key role in the broader Cisco ecosystem by ...
Meet the Team Our team operates within the Cisco Technical Assistance Center (TAC), a cornerstone of Cisco's Customer Experience organization. We play a key role in the broader Cisco ecosystem by ...
Network Engineer (Cisco UCCE)
Tampa, FL · On-site
Working with Cisco TAC (HDS, CUIC, Finesse, Chat, Rogger, and PG's) - Develop custom reports on Cisco CUIC * Scripting new call flows for new call centers, including UAT testing with end user * Work ...
Network Engineer (Cisco UCCE)
Tampa, FL · On-site
Working with Cisco TAC (HDS, CUIC, Finesse, Chat, Rogger, and PG's) - Develop custom reports on Cisco CUIC * Scripting new call flows for new call centers, including UAT testing with end user * Work ...
... with Cisco Tac and BU 6. Proactive and reactive support 7. Primarily offsite, with regular onsite visits (esp during change management, critical issues) Specific Activities ACI Architecture ...
... with Cisco Tac and BU 6. Proactive and reactive support 7. Primarily offsite, with regular onsite visits (esp during change management, critical issues) Specific Activities ACI Architecture ...
11Yrs Senior Unified Communications Engineer/Manager
Washington, DC · On-site
$75 - $80/hr
Handles alarms with corrective measures or escalates to Cisco TAC for additional support to resolve issues. Program Cisco voice and video devices in bulk. Runs reports from GUI interfaces and/or CLI ...
11Yrs Senior Unified Communications Engineer/Manager
Washington, DC · On-site
$75 - $80/hr
Handles alarms with corrective measures or escalates to Cisco TAC for additional support to resolve issues. Program Cisco voice and video devices in bulk. Runs reports from GUI interfaces and/or CLI ...
Network Operations Center Engineer II
Los Angeles, CA · On-site
$55K - $75K/yr
Escalates advanced issues to Cisco TAC and Senior Engineers Skills and Qualifications * High School Diploma or equivalency, Bachelor's Degree is preferred * An active CCNA certification is required
Quick apply
Network Operations Center Engineer II
Los Angeles, CA · On-site
$55K - $75K/yr
Escalates advanced issues to Cisco TAC and Senior Engineers Skills and Qualifications * High School Diploma or equivalency, Bachelor's Degree is preferred * An active CCNA certification is required
... Cisco TAC • Strong customer facing skills with ability to work on latest cisco technologies • Collaborate with Cisco SE's and internal teams to design solutions and improve them based on field ...
... Cisco TAC • Strong customer facing skills with ability to work on latest cisco technologies • Collaborate with Cisco SE's and internal teams to design solutions and improve them based on field ...
Senior Network Engineer
Reston, VA · On-site
$108K - $148K/yr
Coordinate Cisco TAC, carrier, ISP, and vendor support cases through resolution. * Follow formal change-management practices, including implementation plans, test plans, risk analysis, backout plans ...
New
Senior Network Engineer
Reston, VA · On-site
$108K - $148K/yr
Coordinate Cisco TAC, carrier, ISP, and vendor support cases through resolution. * Follow formal change-management practices, including implementation plans, test plans, risk analysis, backout plans ...
New
Senior Network Engineer
Reston, VA · On-site
$108K - $148K/yr
... Cisco TAC, carrier, ISP, and vendor support cases through resolution. • Follow formal change-management practices, including implementation plans, test plans, risk analysis, backout plans, and ...
New
Senior Network Engineer
Reston, VA · On-site
$108K - $148K/yr
... Cisco TAC, carrier, ISP, and vendor support cases through resolution. • Follow formal change-management practices, including implementation plans, test plans, risk analysis, backout plans, and ...
New
Senior Network Engineer
Reston, VA · On-site
$108K - $148K/yr
... Cisco TAC, carrier, ISP, and vendor support cases through resolution. • Follow formal change-management practices, including implementation plans, test plans, risk analysis, backout plans, and ...
New
Senior Network Engineer
Reston, VA · On-site
$108K - $148K/yr
... Cisco TAC, carrier, ISP, and vendor support cases through resolution. • Follow formal change-management practices, including implementation plans, test plans, risk analysis, backout plans, and ...
New
Working with Cisco TAC (HDS, CUIC, Finesse, Chat, Rogger, and PG's) - Develop custom reports on Cisco CUIC Scripting new call flows for new call centers, including UAT testing with end user ...
Working with Cisco TAC (HDS, CUIC, Finesse, Chat, Rogger, and PG's) - Develop custom reports on Cisco CUIC Scripting new call flows for new call centers, including UAT testing with end user ...
Infrastructure Support Engineer
$105K - $137K/yr
Monitors, troubleshoots, and resolves onprem and cloudconnected network services, collaborating with server, Azure, and vendor teams (including Cisco TAC) to maintain high availability and ...
Infrastructure Support Engineer
$105K - $137K/yr
Monitors, troubleshoots, and resolves onprem and cloudconnected network services, collaborating with server, Azure, and vendor teams (including Cisco TAC) to maintain high availability and ...
Infrastructure Support Engineer
Charlotte, NC · On-site
$105K - $137K/yr
Monitors, troubleshoots, and resolves on-prem and cloud-connected network services, collaborating with server, Azure, and vendor teams (including Cisco TAC) to maintain high availability and ...
Infrastructure Support Engineer
Charlotte, NC · On-site
$105K - $137K/yr
Monitors, troubleshoots, and resolves on-prem and cloud-connected network services, collaborating with server, Azure, and vendor teams (including Cisco TAC) to maintain high availability and ...
Experience using Wireshark, packet captures, Cisco RTMT, Control Hub troubleshooting, call history, analytics, and Cisco TAC engagement for incident resolution. * Exposure to automation or scripting ...
Experience using Wireshark, packet captures, Cisco RTMT, Control Hub troubleshooting, call history, analytics, and Cisco TAC engagement for incident resolution. * Exposure to automation or scripting ...
Senior Unified Communications Engineer
Washington, DC · On-site
$73 - $81/hr
Handles alarms with corrective measures or escalates to Cisco TAC for additional support to resolve issues. • Program Cisco voice and video devices in bulk. Runs reports from GUI interfaces and/or ...
Senior Unified Communications Engineer
Washington, DC · On-site
$73 - $81/hr
Handles alarms with corrective measures or escalates to Cisco TAC for additional support to resolve issues. • Program Cisco voice and video devices in bulk. Runs reports from GUI interfaces and/or ...
Extensive troubleshooting experience on Tier4 issues such as Cisco TAC * Strong customer facing skills with ability to work on latest cisco technologies * Collaborate with Cisco SE's and internal ...
Extensive troubleshooting experience on Tier4 issues such as Cisco TAC * Strong customer facing skills with ability to work on latest cisco technologies * Collaborate with Cisco SE's and internal ...
Extensive troubleshooting experience on Tier4 issues such as Cisco TAC * Strong customer facing skills with ability to work on latest cisco technologies * Collaborate with Cisco SE's and internal ...
Extensive troubleshooting experience on Tier4 issues such as Cisco TAC * Strong customer facing skills with ability to work on latest cisco technologies * Collaborate with Cisco SE's and internal ...
Cisco Tac information
See salary details
$91K - $100K
5% of jobs
$100K - $108.9K
5% of jobs
$108.9K - $117.9K
5% of jobs
$126.3K is the 25th percentile. Wages below this are outliers.
$117.9K - $126.8K
10% of jobs
$126.8K - $135.8K
14% of jobs
The median wage is $141.7K / yr.
$135.8K - $144.7K
16% of jobs
$144.7K - $153.7K
17% of jobs
$155.3K is the 75th percentile. Wages above this are outliers.
$153.7K - $162.6K
15% of jobs
$162.6K - $171.6K
5% of jobs
$171.6K - $180.5K
3% of jobs
$180.5K - $189.5K
4% of jobs
$91K
$142.8K
$189.5K
How much do cisco tac jobs pay per year?
As of Jun 10, 2026, the average yearly pay for cisco tac in the United States is $142,750.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,000.00 and $157,000.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the Cisco Tac position, and why are they important?
To thrive as a Cisco TAC (Technical Assistance Center) engineer, you need in-depth knowledge of networking protocols, troubleshooting expertise, and typically a degree in computer science or a related field. Familiarity with Cisco technologies, strong command-line interface skills, and certifications like CCNA, CCNP, or CCIE are highly valued. Excellent communication, problem-solving abilities, and a customer-focused mindset are essential soft skills in this role. These competencies enable engineers to effectively resolve complex technical issues and deliver high-quality support to customers globally.
What are the typical day-to-day responsibilities of a Cisco TAC engineer?
As a Cisco TAC engineer, your typical day involves diagnosing and resolving complex technical issues reported by customers, often requiring remote troubleshooting and deep dives into Cisco technologies. You'll collaborate closely with other engineers, product teams, and sometimes directly with clients to escalate and resolve issues efficiently. Beyond providing technical support, you may contribute to knowledge base documentation and participate in training sessions to stay updated on the latest products and protocols. This role is dynamic and fast-paced, offering both individual problem-solving and teamwork experiences.
What is a Cisco TAC job?
A Cisco TAC (Technical Assistance Center) job involves providing technical support and troubleshooting for Cisco products and solutions. TAC engineers assist customers and partners with network issues, diagnose problems, and offer solutions to ensure optimal system performance. They work on complex cases, collaborate with internal teams, and continuously learn about new technologies. This role requires strong problem-solving skills, networking expertise, and certifications like CCNA or CCNP.
More about Cisco Tac jobs
What cities are hiring for Cisco Tac jobs? Cities with the most Cisco Tac job openings:
What states have the most Cisco Tac jobs? States with the most job openings for Cisco Tac jobs include:
What job categories do people searching Cisco Tac jobs look for? The top searched job categories for Cisco Tac jobs are:
Cisco UCS platform Expert - Remote / Oakland, CA (Candidate must be in California)
Rootshell Enterprise Technologies, Inc.Remote
Full-time
Posted 24 days ago
Job description
Cisco UCS platform Expert
Remote / Oakland, CA (Candidate must be in California)
Need very Sr seasoned resource.
Remote / Oakland, CA (Candidate must be in California)
Need very Sr seasoned resource.
- Provides dedicated full-time technical expertise regarding the Cisco UCS platform and other DC platforms to include VMware Virtualization technologies.
- Represents PG&E as a key contact for product information and can provide incident/issue resolution for Tier 1-3 tickets and can provide assistance with driving Tier 4 tickets for OEM facilitation.
- Can provide proactive information to PG&E regarding recommended patches, updates, and configurations and can execute change events as required by PG&E.
- Provides QBR summary updates.
- Provides technical assistance and response on Cisco UCS environment by addressing Tier 1, Tier 2, Tier 3 issues/incidents (creating tickets or working assigned tickets)
- Can submit, monitor, and drive Tier 4 incidents to OEM support (Cisco TAC)
- Provides technical assistance on UCS configuration and architecture
- Provides technical assistance on other DC equipment, as required.
- Builds and maintains core technical knowledge runbooks
- Provide subject matter expertise regarding Cisco UCS Server hardware and various connectivity (iSCSI)
- Provide subject matter expertise regarding Cisco Hyperflex Data Platform, its data writing and reading processes, and data optimization
- Understand Cisco UCS service profiles and can create and manage service profile templates
- Provide information on Cisco UCS firmware updates
- Can assist with and maintain Cisco UCS backups
- UCS, Vmware, UCCE (not necessary), UCS environment hypervisor