ZipRecruiter

Log In

1

Cisco Product Owner Jobs (NOW HIRING)

Procom Services

Cisco Wi-Fi Specialist

Denver, CO

... Canadian-Owned" IT staffing/consulting company. Procom's areas of staffing expertise include ... product line and associated protocols. Cisco WiFi Specialist Job Details * Work closely with senior ...

previous pagenext page

Showing results 21-40

All JobsBusiness JobsProduct Development JobsProduct Manager JobsCisco Product Owner Jobs

Cisco Product Owner information

See salary details

$41.5K

$112.9K

$164.5K

How much do cisco product owner jobs pay per year?

As of Sep 3, 2026, the average yearly pay for cisco product owner in the United States is $112,891.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,500.00 and $129,500.00 per year, depending on experience, location, and employer.

What is a Cisco Product Owner?

A Cisco Product Owner is a professional responsible for defining and prioritizing the features and requirements of Cisco-related products or solutions, often within an Agile development environment. They act as the bridge between stakeholders, customers, and development teams to ensure that the product delivers maximum value. The Cisco Product Owner manages the product backlog, communicates the vision, and ensures that the final product aligns with customer needs and business goals. Their role is crucial for guiding the development process and delivering successful Cisco-based solutions.

How does a Cisco Product Owner typically collaborate with cross-functional teams to deliver new features or improvements?

A Cisco Product Owner works closely with engineering, design, and marketing teams to define product requirements, prioritize the backlog, and ensure alignment on project goals. They facilitate regular meetings such as sprint planning, backlog grooming, and review sessions to keep everyone informed and engaged. Effective collaboration often involves translating customer needs into technical requirements, addressing blockers promptly, and fostering open communication across departments. This collaborative approach helps ensure timely delivery of high-quality products that meet both business objectives and user needs.

What are the key skills and qualifications needed to thrive as a Cisco Product Owner, and why are they important?

To thrive as a Cisco Product Owner, you need a strong background in product management, networking technologies, and a solid understanding of Cisco’s product suite, often supported by relevant degrees or certifications. Familiarity with Agile methodologies, Cisco certifications (such as CCNA or CCNP), and tools like JIRA or Confluence is typically required. Exceptional communication, stakeholder management, and problem-solving skills help drive collaboration and product success. These skills ensure effective product development, alignment with business goals, and successful delivery of Cisco solutions.

What is the difference between Cisco Product Owner vs Network Engineer?

AspectCisco Product OwnerNetwork Engineer
CertificationsCCNA, CCNP, Cisco certificationsCCNA, CCNP, Cisco certifications
Work EnvironmentAgile teams, product developmentNetwork infrastructure, troubleshooting
Industry UsageIT, networking, product managementNetworking, telecommunications, IT

The Cisco Product Owner focuses on managing product development, prioritizing features, and working with Agile teams, while the Network Engineer designs, implements, and maintains network infrastructure. Both roles often require Cisco certifications and operate within the IT and networking industries, but their core responsibilities differ significantly.

More about Cisco Product Owner jobs

What job categories do people searching Cisco Product Owner jobs look for?

The top searched job categories for Cisco Product Owner jobs are:

Cisco Product Owner jobs near you
Infographic showing various Cisco Product Owner job openings in the United States as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, 2% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $112,891 per year, or $54.3 per hour.

Product Owner / Product Manager with Contact Centre

Everest Global Solutions

Dallas, TX • On-site

Other

Posted 8 days ago

Job description

Product Manager, Contact Center Modernization (Amazon Connect Migration – Healthcare Payer)
Location: St. Louis, MO / Dallas, TX / New York, NY- Hybrid 
Position Summary

  • We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Avaya) to Amazon Connect, with a specific focus on healthcare payer operations. This role will be responsible for delivering scalable, cloud-native, and intelligent contact center solutions that enhance member and provider engagement, improve operational efficiency, and ensure compliance with healthcare industry standards.
  • The ideal candidate will have a strong background in healthcare payer environments, deep experience with contact center technologies, and a proven ability to drive digital transformation initiatives in regulated industries.

Key Responsibilities

  • Lead the end-to-end migration of legacy contact center systems (e.g., Avaya, Cisco) to Amazon Connect, from discovery and planning through execution and rollout.
  • Define and execute the product strategy and roadmap for contact center modernization, aligning with enterprise goals, user needs, and compliance requirements.
  • Collaborate with IT, telephony/voice infrastructure teams, business operations, clinical teams, and customer service leadership to define functional and technical requirements.
  • Serve as the primary voice of the customer (members, providers, internal users) in developing contact center features, IVR flows, routing logic, and integration with downstream systems (e.g., CRMs, case management tools, claims systems).
  • Evaluate and optimize customer journeys across voice and digital channels (chat, SMS, email), ensuring seamless and empathetic support experiences.
  • Leverage AWS ecosystem tools (e.g., Lex, Lambda, Connect Flows, Contact Lens) to enable smart routing, automation, sentiment analysis, and real-time analytics.
  • Develop and track key KPIs and performance metrics (e.g., average handle time, NPS, first call resolution, abandonment rates) to ensure quality and efficiency.
  • Own vendor relationships, contracting, and governance for telephony, transcription, workforce management, and analytics tools.
  • Champion agile methodologies, backlog prioritization, and sprint execution across cross-functional teams.
  • Drive change management, training, and adoption strategies across operational teams to ensure successful platform transition.

Required Qualifications

  • 7+ years of product management experience, with at least 3 years leading initiatives in contact center platforms or voice automation within a healthcare payer setting.
  • Strong understanding of healthcare call center operations, including member services, provider support, care management, and utilization review.
  • Proven experience with Amazon Connect migration projects, including integration with AWS services, telephony architecture, and IVR design.
  • Solid knowledge of HIPAA, PHI handling, and security best practices in cloud communications.
  • Experience with voice UX, IVR design, and contact center reporting/analytics.
  • Strong business and technical acumen with the ability to translate complex requirements into clear user stories and product features.
  • Demonstrated success influencing cross-functional teams, executive stakeholders, and vendor partners.
  • Expertise in agile frameworks, especially SAFe or Scrum, and tools like JIRA, Confluence, and Productboard.

Education

  • Bachelor’s degree in Computer Science, Information Systems, Healthcare Administration, or related field required.
  • Master’s degree or certifications in Product Management, Cloud Technologies (especially AWS), or Healthcare IT preferred.

Preferred Experience

  • Direct experience with Amazon Connect, Avaya, Genesys, or Cisco telephony platforms and their migration to cloud-based enviro

Apply