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Voice Engineer (CUCM)

Lansing, MI · On-site

Lansing, Michigan Duration: 12+ Months Function as a member of the Telephony Services IPT team and ... Cisco Unified Communication Manager (CUCM) * Cisco Unified Attendant Console * Cisco Unity ...

Collabera

Network Analyst(CCNP)

The Woodlands, TX · On-site

IPT, VoIP technology, Cisco VoIP Good written and oral communication skills; ability to discuss technical issues with all levels of personnel globally Strong, self-initiative and self-motivated ...

Stem Xpert

Business Analyst

Lansing, MI

Avaya and Cisco telephony and IPT * Understanding how networks work in a complex environment * Ability to extrapolate the correct information from customers on projects Additional Information Kindly ...

TEKsystems

Unified Communications Engineer

Washington, DC · On-site

$190K - $220K/yr

Experience in remote monitoring and management of enterprise IPT environments is an added advantage. Customer Support: Provide end-user support in Cisco VoIP/UCCE environments, resolving customer ...

Collabera

Network Engineer

Middletown, NJ · On-site

Knowledge of Cisco/Avaya VoIP, Call manager IPT, PSTN, Proxy, DNS. * Knowledge of BDF, uCPE * Knowledge of NFV, VNF, SDN an asset. Additional Information For any questions please reach out to: Sanket ...

LOGICALIS

Network Administrator

$60K - $73K/yr

Cisco and Fortinet - firewalls/switches/routers/AP's * VPN Technologies * Data/Voice circuits * Load Balancer familiarity * IPT - CCM, Unity, UCCX, Webex, MS Teams * Experience working in ITIL-based ...

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Cisco Ipt information

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$82.5K

$104.8K

$135.5K

How much do cisco ipt jobs pay per year?

As of Sep 6, 2026, the average yearly pay for cisco ipt in the United States is $104,820.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,500.00 and $115,500.00 per year, depending on experience, location, and employer.

What is a Cisco IPT professional?

A Cisco IPT (IP Telephony) professional is an expert who specializes in implementing, managing, and troubleshooting Cisco's IP-based telephony solutions. These professionals typically work with technologies such as Cisco Unified Communications Manager (CUCM), IP phones, and voice gateways to enable voice communications over data networks. Their responsibilities include configuring call routing, integrating voice and data networks, and ensuring reliable, secure telephony services. Cisco IPT professionals may also handle tasks like system upgrades, user training, and providing ongoing technical support for enterprise communication systems.

What are the key skills and qualifications needed to thrive as a Cisco IPT engineer?

To thrive as a Cisco IP Telephony (IPT) Engineer, you need a solid background in network engineering, voice over IP (VoIP) fundamentals, and Cisco Unified Communications technologies, often supported by certifications like CCNA Collaboration or CCNP Collaboration. Familiarity with tools such as Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and network troubleshooting utilities is essential. Strong problem-solving skills, attention to detail, and effective communication are key soft skills for this role. These competencies ensure efficient deployment, maintenance, and support of enterprise voice systems, which are critical for seamless business communications.

What are some common challenges faced by professionals working in Cisco IPT roles, and how can they be addressed?

Professionals in Cisco IPT (IP Telephony) roles often encounter challenges such as troubleshooting complex VoIP issues, integrating new technologies with legacy systems, and ensuring secure, uninterrupted communication across the network. To address these, it’s important to stay updated with Cisco certifications, collaborate closely with network and security teams, and implement proactive monitoring tools. Building strong documentation and leveraging Cisco’s support resources can also help streamline problem resolution and maintain high service quality.

What is the difference between Cisco Ipt vs Cisco Voice Engineer?

AspectCisco IptCisco Voice Engineer
CertificationsCCNA, CCNP Collaboration, Cisco Ipt certificationsCCNA Voice, CCNP Collaboration, Cisco Ipt certifications
Work EnvironmentNetwork infrastructure, service providers, enterprise networksVoIP systems, telephony solutions, enterprise communication
Industry UsageTelecommunications, service providers, large enterprisesIT and communications departments, enterprise organizations

Both Cisco Ipt and Cisco Voice Engineer roles focus on Cisco collaboration technologies. Cisco Ipt professionals typically work on broader IP telephony and network infrastructure, while Cisco Voice Engineers specialize in configuring and maintaining VoIP systems and telephony solutions. The certifications, work environments, and industry usage overlap significantly, making these roles closely related but with different focus areas within Cisco collaboration solutions.

More about Cisco Ipt jobs

What job categories do people searching Cisco Ipt jobs look for?

The top searched job categories for Cisco Ipt jobs are:

Cisco Ipt jobs near you
Infographic showing various Cisco Ipt job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 2% Part Time, and 8% Contract. Highlights an 84% Physical, 7% Hybrid, and 9% Remote job distribution, with an average salary of $104,820 per year, or $50.4 per hour.

Network Operations Manager

The Timberline Group

Saint Louis, MO • On-site, Remote

$82K - $110K/yr

Full-time

Re-posted 2 days ago

Job description

Network Operations is responsible for providing robust IT services and support to all Divisions. As the Manager of Network Operations, you will lead the team responsible for innovating and maintaining a world class digital experience for all users. We are looking for an IT professional to transform our network, infrastructure, and operations support processes while ensuring we have ongoing stability. The right candidate will be able to balance day-to-day operations simultaneously while transforming how we provide services to the user community and raising the bar in all areas.
  • Actively support and foster a culture of inclusion
  • Driving a program to improve our Operational Excellence - transforming processes, procedures, and engagement models across internal and external teams
  • Implementing monitoring and automation across our landscape to create a "lights-off" environment reducing the amount of human interaction required to run and operate
  • Interact with management and staff to provide technical assistance for continuous improvement of IT network, infrastructure, and operations services
  • Establish RACI's and collaborate with operational partners and staff in a productive and positive manner
  • Lead infrastructure and network design and builds in new facilities
  • Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installations
  • Establish metrics that measure, monitor, and maintain alignment to Service Level Agreements (SLA) while fostering continuous improvement
  • Managing incident and escalations and defining processes focused on improving our customers' experiences
  • Create and maintain strategic roadmaps aligned to business capabilities and digital transformation
  • Develop and maintain a strategic workforce plan that enables growth and career opportunities for your team
  • Be able to recruit and hire the best, while maintaining team performance
  • Oversee our managed service providers and redefine the operating model to determine what services should be outsourced versus in-house
What You'll Need
  • College degree preferred
  • Preferred Certifications:
    • Cisco Certified Network Administrator (CCNA)
    • Cisco Certified Network Professional (CCNP)
  • 10+ years' experience - Enterprise level network support and design
  • 6+ years' experience - Enterprise level telephony support and design
  • Expert knowledge of:
    • Wide Area Network (WAN) and Local Area Network (LAN) management and configuration principles
    • Cisco Networking hardware, IOS and NX-OS
    • Networks, security guidelines and industry "best practices"
    • LAN/WAN hardware devices, specifically Cisco routers and switches
  • Extensive experience:
    • Designing and documenting networks from the ground up
    • Configuring and supporting firewalls, including rule creation and modification, Checkpoint preferred
    • Configuring and supporting load balancers, Citrix Netscaler preferred
    • Configuring and deploying SD-WAN solutions, Silver Peak preferred
    • With QOS on Cisco routers, and voice technologies
  • Experience with:
    • Cisco IPT Phone Systems & Cisco Unified Call Center Express platform
    • Meraki MX technologies a plus
    • Monitoring tools such as SolarWinds
    • Ticketing software, ServiceNow preferred
    • Working with equipment vendors toward resolution of issues
  • Thorough understanding and expertise in configuring, troubleshooting, debugging and administration of Cisco technologies including but not limited to: Routers, Switches, and Voice technologies.
  • In depth understanding of the following protocols: VOIP, ISDN, Q921, Q931, H.323, H.264, BGP, MGCP, SIP, RTP, EIGRP, OSPF
  • Highly skilled in:
    • Solving complex technical problems involving integrated operating systems and hardware platforms
    • Analyzing data and implementing solutions
    • Assessing and prioritizing multiple tasks, projects, and demands
  • Skills in establishing and maintaining cooperative working relationships with other employees, telecom companies, vendors, and other organizations
  • Deep understanding of TCP/IP
  • Deep understanding of Data Center design and maintenance
  • Deep understanding of facility wiring design and implementation
  • Understanding of Disaster Recovery concepts and applications and ability to identify opportunities for improvement and implement changes
  • Proven ability to apply technology and process solutions to business problems
  • Proven ability to manage large and complex projects and issues
  • Experience in a large inter-networking or distributed computing environment
  • Excellent communications and interpersonal skills
  • Proven ability to work independently to complete projects/goals
  • Results-orientation: positive goal-oriented attitude in the workplace
  • Ability to successfully pass pre-employment (post offer) Company or Facility background check, motor vehicle record report and drug screening

The Timberline Group
Phone: 636-209-5537
PO Box 385, Lebanon, MO 65536
www.timberlinegrp.com
resumes@timberlinegrp.com
"Delivering quality solutions through quality people"

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