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Cisco Cvp Jobs (NOW HIRING)

GlobalXperts

Senior Voice Engineer -NATIONWIDE-

Raleigh, NC · On-site

$101K - $139K/yr

Set up, configure, test components of the Cisco IP Contact Center, including Cisco Call Manager, IVR, CVP, UCCE. * Design, implement, and/or maintain Cisco Unified Communications systems including ...

GlobalXperts

Senior Voice Engineer -NATIONWIDE-

Raleigh, NC · On-site

$101K - $139K/yr

Set up, configure, test components of the Cisco IP Contact Center, including Cisco Call Manager, IVR, CVP, UCCE. * Design, implement, and/or maintain Cisco Unified Communications systems including ...

Tata Consultancy Service Limited

NC · On-site

$64K - $100K/yr

... CVP), Cisco Finesse, and Cisco Unified Communications Manager. • Perform system monitoring, health checks, and performance tuning to ensure high availability and fault tolerance. • Collaborate ...

Paradigminfotech

Network Analyst

Phoenix, AZ · On-site

Qualifications - Experience supporting VOIP network in a Cisco centric network - Knowledge and experience with CUCM - Experience with ISR Gateways - Experience with ICM or CVP - Experience supporting ...

Sarian, Inc.

Network Administrator

Bolton, CT · On-site

Experience with Arista switches including CVP, Cisco routers and switches (Nexus), network monitoring and * management platforms including SolarWinds including NCM, and Cisco DNA, Wireshark packet ...

Infojini Inc

Network Engineer

Austin, TX · On-site

Experience with Cisco Unified Call Manager Experience with Cisco Unity/Unity Connect Experience with Cisco Unified Contact Center Enterprise (UCCE/CVP) Experience with Cisco routing and switching ...

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Cisco Cvp information

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$82.5K

$104.8K

$135.5K

How much do cisco cvp jobs pay per year?

As of Aug 14, 2026, the average yearly pay for cisco cvp in the United States is $104,820.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,500.00 and $115,500.00 per year, depending on experience, location, and employer.

What is a Cisco CVP?

A Cisco CVP (Customer Voice Portal) job involves designing, deploying, and managing interactive voice response (IVR) and contact center solutions using Cisco Unified Customer Voice Portal. Professionals in this role typically work with Cisco Unified Communications, call routing, voice gateways, and integration with enterprise applications. Responsibilities may include scripting, troubleshooting, and optimizing IVR experiences to enhance customer interactions. Strong knowledge of Cisco CVP components, VXML, Java, and other related technologies is often required.

What are the key skills and qualifications needed to thrive in the Cisco CVP position?

To thrive as a Cisco CVP (Customer Voice Portal) Engineer, you need a strong background in telephony, VoIP, and contact center technologies, often supported by a degree in computer science or a related field. Experience with Cisco Unified Contact Center Enterprise (UCCE), CVP scripting, VXML, and relevant Cisco certifications like CCNA or CCNP Collaboration is highly valued. Problem-solving, communication, and project management skills are essential for working effectively with cross-functional teams and end users. These abilities enable professionals to design, deploy, and troubleshoot robust customer interaction solutions in dynamic enterprise environments.

What are the typical daily responsibilities of a Cisco CVP engineer?

A Cisco CVP Engineer typically spends their day designing, deploying, and maintaining IVR (Interactive Voice Response) solutions within enterprise contact center environments. Responsibilities often include developing and testing call flows, troubleshooting voice portal issues, collaborating with network and application teams, and ensuring uptime and performance of the telephony infrastructure. Engineers may also be involved in regular meetings with stakeholders to gather requirements or address concerns, as well as documenting configurations and creating technical guides. Most roles require a proactive approach to monitoring and improving system stability and customer experience.

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Cisco Cvp jobs near you
Infographic showing various Cisco Cvp job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $104,820 per year, or $50.4 per hour.

Senior Voice Engineer -NATIONWIDE-

GlobalXperts

Raleigh, NC • On-site

$101K - $139K/yr

Contractor

Re-posted 28 days ago

Job description

Company Description
GlobalXperts is a leading IT Solution Provider whose business focus is to provide Day 2 remote monitoring & co-managed support and professional services for advanced Cisco, Microsoft and Data Center solutions. Our Level 1 through Level 3 networking experts (CCNA through CCIE) are available around-the-clock and have a deep understanding of internetworking technologies (Collaboration, Data Center, Borderless networking, Security) and products from leading equipment manufacturers giving you access to multi-technology support from a single source. Our professional services approach track with Cisco's PPDIOO model which is to prepare, plan, design, implement, operate, and optimize. And, while each phase of the service delivery model is strategically designed to build upon the previous phase, GlobalXperts technical staff has been successfully utilized by our customers for any or all phases.
Job Description
GlobalXperts is seeking a senior level IP Telephony Systems Engineer with the experience in Cisco Contact Center, and Cisco UC cluster environments who will be responsible for providing core IP telephony Design, Deployment, Maintenance and Support of IP telephony and call center projects, and implementations.
Duties and Responsiblities:
  • Perform client consultation: Plan, Design, Implement and support IP based call center and US solutions
  • Analyze the existing voice and data networks and recommend solutions based on requirements
  • Set up, configure, test components of the Cisco IP Contact Center, including Cisco Call Manager, IVR, CVP, UCCE.
  • Design, implement, and/or maintain Cisco Unified Communications systems including but not limited to CUCM, CUC, Unity, UCCX, UCCE, CUPS, VG, CUBE, CER, CVP.
  • Assist the account teams during the sales process by educating the customer on new technologies in the contract cent and UC arena
  • Lead Engineering efforts of UC and Contact center Projects
  • Maintain and support Cisco's IP Telephony and IPCC Contact Center Enterprise and all related Cisco IP telephony infrastructure
  • Administer and troubleshoot Unified Call Manager, Unity voicemail, ICM Call Center systems, IVR CVP, and supporting infrastructure, including CTI integration to switching platforms, dialers, call recorders and desk top platforms
  • Create, Implement, and Support ICM and CVP call routing scripts and required reports .
  • Work directly with the business group to design, and test ICM and CVP call flows to meet the business requirements
  • Support Cisco Agent Desktop and Cisco Supervisor Desktop clients
  • Identify new offerings that arise from new technologies
  • Identify new offerings that arise from customer demand and needs
  • Maintain documentation of the UC environment and operational procedures
  • Provide knowledge transfer to Team members and support staff
  • Work as a team to ensure customer requirements are gathered and projects are successfully implements

  • Identifiable Behavior: It is imperative you maintain the following Identifiable Behavior:
  • Self motivated
  • A strong professional personality
  • Results driven
  • Strong work ethic
  • Team focused
  • Ability to manage and influence individuals to obtain maximum results
  • Highly effective communicator (written & verbal)
  • Strong negotiation skills
  • Self-confident, which translates well with customers, partners and colleagues
  • Flexible and adaptable to change
  • Able to grasp new concepts and translate ideas into actions
  • An investigative mind
  • Lateral thinker

Qualifications
  • Minimum 7 years related experience in the networked voice and call center environments
  • High-end experience in PBX and/or Call Center systems engineering experience
  • Bachelor's degree in Computer Science, Engineering or related discipline: equivalent experience is acceptable
  • Ability to work weekends and off hours as necessary to meet customer requirements
  • Willingness to travel up to 25% of time
  • Expert Knowledge of Cisco IP telephony and UCC Call Center technologies and solutions
  • Excellent Customer Service and communication skills
  • Experience in the administration and support of Cisco's UC portfolio including but not limited to CUCM, CUC, Unity, UCCE, CUPS, VG, CUBE, CER, and CVP
  • Knowledge in CVP scripting and call control
  • Knowledge of Call Center supporting applications such as ticketing systems
  • Strong critical thinking and analytical skills
  • Good team player, willing to share knowledge with the team
  • Ability to manage and influence individuals to obtain maximum results
  • Highly effective communicator (written & verbal)
  • Certification level of a CCNP Voice at a minimum, CCIE Voice Desirable

Additional Information
All your information will be kept confidential according to EEO guidelines.

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