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Cigna Eligibility Representative Jobs (NOW HIRING)

Van Metre Companies

Warranty Representative

Fairfax, VA · On-site

$62K - $70K/yr

Evaluate requests, determine coverage eligibility, and identify root causes * Coordinate and ... Medical and Dental Coverage through Cigna; Vision Coverage through EyeMed; Life, AD&D, Disability ...

Medix

Out of Network AR Rep

New York, NY · On-site

$25 - $32/hr

Broad familiarity with major commercial carriers (BCBS, Aetna, Cigna, UHC) and third-party ... Eligibility for health benefits is based on verifying that an average of 30 hours per week during ...

Van Metre Companies

Warranty Representative

Fairfax, VA

$62K - $70K/yr

Evaluate requests, determine coverage eligibility, and identify root causes * Coordinate and ... Medical and Dental Coverage through Cigna; Vision Coverage through EyeMed; Life, AD&D, Disability ...

Van Metre Companies

Warranty Representative

Ashburn, VA

$62K - $70K/yr

Evaluate requests, determine coverage eligibility, and identify root causes * Coordinate and ... Medical and Dental Coverage through Cigna; Vision Coverage through EyeMed; Life, AD&D, Disability ...

Van Metre Companies

Warranty Representative

Fairfax, VA · On-site

$62K - $70K/yr

Evaluate requests, determine coverage eligibility, and identify root causes * Coordinate and ... Medical and Dental Coverage through Cigna; Vision Coverage through EyeMed; Life, AD&D, Disability ...

Van Metre Companies

Warranty Representative

Fairfax, VA

$62K - $70K/yr

Evaluate requests, determine coverage eligibility, and identify root causes * Coordinate and ... Medical and Dental Coverage through Cigna; Vision Coverage through EyeMed; Life, AD&D, Disability ...

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All JobsCigna Eligibility Representative Jobs

Cigna Eligibility Representative information

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$32

How much do cigna eligibility representative jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for cigna eligibility representative in the United States is $22.59, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.72 per hour, depending on experience, location, and employer.

What is the difference between Cigna Eligibility Representative vs Cigna Customer Service Representative?

AspectCigna Eligibility RepresentativeCigna Customer Service Representative
Primary RoleVerify and determine patient insurance eligibility and benefitsAssist customers with inquiries, claims, and account issues
Required CredentialsHigh school diploma; some roles may prefer insurance or healthcare certificationsHigh school diploma; customer service experience beneficial
Work EnvironmentOffice setting, healthcare or insurance companyOffice or call center environment, healthcare or insurance company
Industry UsageCommonly used in health insurance companies like CignaWidely used across insurance and healthcare providers

The Cigna Eligibility Representative focuses on verifying patient insurance coverage and benefits, ensuring accurate eligibility information. In contrast, the Cigna Customer Service Representative handles a broader range of customer inquiries, including claims and account issues. Both roles require similar credentials and work in comparable environments within the healthcare insurance industry, but their primary responsibilities differ.

What does a Cigna Eligibility Representative do?

A Cigna Eligibility Representative is responsible for verifying and maintaining the eligibility status of customers for various Cigna health insurance plans. They review and process enrollment and eligibility information, respond to customer and provider inquiries, and ensure that all data is accurate and up to date. Their work helps ensure that members receive the correct benefits and services, and they often collaborate with other departments to resolve complex eligibility issues.

What are the key skills and qualifications needed to thrive as a Cigna Eligibility Representative?

To thrive as a Cigna Eligibility Representative, you need a strong understanding of healthcare insurance processes, attention to detail, and typically a high school diploma or equivalent. Familiarity with claims processing systems, eligibility databases, and Microsoft Office Suite is often required. Outstanding customer service, problem-solving abilities, and effective communication skills help you resolve inquiries and support clients. These skills ensure accurate eligibility determination, efficient issue resolution, and a positive customer experience.

What are some common challenges Cigna Eligibility Representatives face, and how can they effectively manage them?

Cigna Eligibility Representatives often encounter challenges like handling high volumes of inquiries and resolving complex eligibility issues for members and providers. To manage these effectively, strong attention to detail and excellent communication skills are essential, as is the ability to navigate multiple systems simultaneously. Representatives can benefit from staying updated on policy changes and working closely with team members and other departments to resolve escalated cases efficiently. Regular training and leveraging available resources help ensure accuracy and maintain service quality.
More about Cigna Eligibility Representative jobs
What are the most commonly searched types of Cigna Eligibility Representative jobs? The most popular types of Cigna Eligibility Representative jobs are:
What states have the most Cigna Eligibility Representative jobs? States with the most job openings for Cigna Eligibility Representative jobs include:
What job categories do people searching Cigna Eligibility Representative jobs look for? The top searched job categories for Cigna Eligibility Representative jobs are:
Cigna Eligibility Representative jobs near you
Infographic showing various Cigna Eligibility Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $46,986 per year, or $22.6 per hour.

Pharmacy Technician Associate Representative - Accredo Specialty Pharmacy - Whitestown, IN

CarepathRx

Whitestown, IN • On-site

$18.75 - $23/hr

Other

Retirement, PTO

Re-posted 17 days ago

CarepathRx rating

7.2

Company rating: 7.2 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

40th of 112 rated pharmacies

Job description

Pharmacy Technician Associate Representative

Weekly Schedule: Onsite, Monday – Friday, 12:30p - 9p.

This position may be eligible for a shift differential.

Are you passionate about making medicine safer, more affordable, and more accessible? Take your career to the next level with Accredo Specialty Pharmacy, a division of Evernorth Health Services a part of The Cigna Group. We're looking for energetic and detail-oriented pharmacy technician associate representatives to join our team. You'll help process and ship medications to patients who rely on us.

For more than 30 years, Accredo has delivered dedicated, first-class care and services for patients. We partner closely with prescribers, payers, and specialty manufacturers. Bring your drive and passion for purpose. You'll get the opportunity to make a lasting impact on the lives of others.

What you'll do:

  • Process new and refill prescription requests
  • Select and retrieve appropriate medications
  • Verify quantities and prepare accurate labels
  • Send orders to pharmacy staff for completion and verification of prescription-based programs
  • Prepare packages for shipment
  • Clean equipment and refill workstation supplies
  • Learn new internal systems and processes
  • Perform other tasks as needed in a fast-paced, pharmacy production setting

Requirements:

  • High School diploma or GED
  • Pharmacy technician license in the state of Indiana
  • Basic math and computer skills (i.e. Microsoft Office)
  • Strong verbal and written communication skills
  • Strong attention to detail, accuracy, and quality
  • Willingness to work a flexible schedule to accommodate peak volume times

Physical Requirements:

  • Sit and/or stand for lengthy periods.
  • Lift up to 50 lbs. occasionally and 20 lbs. frequently
  • Perform repetitive motion with fingers, hands, and arms.
  • Work may be in confined areas close to machinery.
  • Work may be performed in an environment with varying levels of noise.

Why choose us:

  • Benefits start on Day 1
  • 18 days of PTO within a full calendar year
  • 401(k)
  • Career advancement opportunities
  • Bonus eligibility through incentive plans

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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