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Cigna Customer Service Jobs in Virginia (NOW HIRING)

Truetimber Arborists

Climber

West Point, VA

$25 - $30/hr

Provide excellent customer service and communicate effectively with clients. Qualifications ... Health Insurance (Cigna Plans): Employees can choose the plan that works best for them and their ...

Truetimber Arborists

Climber Foreman

Norfolk, VA

$35 - $40/hr

... exceptional customer service. As a Climber Foreman (Crew Leader), you will take on a hands-on ... Health Insurance (Cigna Plans) : Multiple plan options including OAP, OAP IN, and HDHP with HSA ...

Truetimber Arborists

Climber Foreman

Virginia Beach, VA

$35 - $40/hr

... exceptional customer service. As a Climber Foreman (Crew Leader), you will take on a hands-on ... Health Insurance (Cigna Plans) : Multiple plan options including OAP, OAP IN, and HDHP with HSA ...

Truetimber Arborists

Climber Foreman

Williamsburg, VA · On-site

$35 - $40/hr

... exceptional customer service. As a Climber Foreman (Crew Leader), you will take on a hands-on ... Health Insurance (Cigna Plans) : Multiple plan options including OAP, OAP IN, and HDHP with HSA ...

Truetimber Arborists

Climber Foreman

West Point, VA

$35 - $40/hr

... exceptional customer service. As a Climber Foreman (Crew Leader), you will take on a hands-on ... Health Insurance (Cigna Plans) : Multiple plan options including OAP, OAP IN, and HDHP with HSA ...

Truetimber Arborists

Tree Climber

Williamsburg, VA

$25 - $30/hr

Deliver excellent customer service and communicate effectively with clients. Qualifications ... Health Insurance (Cigna Plans): Multiple plan options, including OAP (Open Access Plus), OAP IN ...

Truetimber Arborists

Tree Climber

Suffolk, VA

$25 - $30/hr

Deliver excellent customer service and communicate effectively with clients. Qualifications ... Health Insurance (Cigna Plans): Multiple plan options, including OAP (Open Access Plus), OAP IN ...

Truetimber Arborists

Tree Climber

Virginia Beach, VA

$25 - $30/hr

Deliver excellent customer service and communicate effectively with clients. Qualifications ... Health Insurance (Cigna Plans): Multiple plan options, including OAP (Open Access Plus), OAP IN ...

Truetimber Arborists

Tree Climber

Norfolk, VA

$25 - $30/hr

Deliver excellent customer service and communicate effectively with clients. Qualifications ... Health Insurance (Cigna Plans): Multiple plan options, including OAP (Open Access Plus), OAP IN ...

Trademasters Services I

PLUMBER-Full Time

Lorton, VA · On-site

$18 - $48/hr

Excellent customer service, ability to explain situations and work satisfactorily with customers ... Cigna Health, Cigna Dental and EyeMed Vision coverage on your first day * Company paid Life ...

Trademasters Services I

ELECTRICIAN-Full Time

Lorton, VA · On-site

$18 - $48/hr

Excellent customer service, ability to explain situations and work satisfactorily with customers ... Cigna Health, Cigna Dental and EyeMed Vision coverage on your first day * Company paid Life ...

Van Metre Companies

Warranty Representative

Fairfax, VA · On-site

$62K - $70K/yr

Provide insights to support continuous improvement in building methods * and customer service ... Medical and Dental Coverage through Cigna; Vision Coverage through EyeMed; Life, AD&D, Disability ...

Van Metre Companies

Warranty Representative

Fairfax, VA

$62K - $70K/yr

Provide insights to support continuous improvement in building methods * and customer service ... Medical and Dental Coverage through Cigna; Vision Coverage through EyeMed; Life, AD&D, Disability ...

Van Metre Companies

Warranty Representative

Ashburn, VA

$62K - $70K/yr

Provide insights to support continuous improvement in building methods * and customer service ... Medical and Dental Coverage through Cigna; Vision Coverage through EyeMed; Life, AD&D, Disability ...

Van Metre Companies

Warranty Representative

Fairfax, VA · On-site

$62K - $70K/yr

Provide insights to support continuous improvement in building methods * and customer service ... Medical and Dental Coverage through Cigna; Vision Coverage through EyeMed; Life, AD&D, Disability ...

Van Metre Companies

Warranty Representative

Fairfax, VA · On-site

$62K - $70K/yr

Provide insights to support continuous improvement in building methods and customer service ... Medical and Dental Coverage through Cigna; Vision Coverage through EyeMed; Life, AD&D, Disability ...

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All JobsCigna Customer Service JobsCigna Customer Service Jobs in Virginia

Cigna Customer Service information

See Virginia salary details

$9

$18

$27

How much do cigna customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for cigna customer service in Virginia is $18.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.76 per hour, depending on experience, location, and employer.

What is a Cigna Customer Service?

A Cigna Customer Service job involves assisting customers with their health insurance plans, claims, billing inquiries, and policy details. Representatives provide support through phone, email, or chat, helping members navigate their benefits and resolve issues. Strong communication, problem-solving, and empathy skills are essential. The role may also involve coordinating with healthcare providers and ensuring customer satisfaction.

What are the key skills and qualifications needed to thrive in the Cigna Customer Service position, and why are they important?

To thrive as a Cigna Customer Service representative, you need excellent communication skills, strong problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and healthcare benefit systems is often required. Exceptional listening, patience, and empathy help you resolve customer concerns effectively, while adaptability enables you to manage a variety of inquiries. These attributes are crucial for delivering accurate information, ensuring customer satisfaction, and maintaining Cigna's reputation for quality service.

What are common challenges faced by Cigna Customer Service representatives and how are they supported in addressing them?

Cigna Customer Service representatives often handle complex questions about insurance benefits, claims processing, and coverage guidelines, which can sometimes be challenging due to the detailed nature of healthcare plans. To help address these challenges, representatives are provided with thorough training, access to comprehensive knowledge bases, and support from experienced supervisors. There are also established escalation pathways for particularly difficult or unique situations. This structured support environment ensures employees can confidently assist customers while continuing to develop their expertise and problem-solving skills.

How to get hired at Cigna customer service?

To get hired as a Cigna customer service representative, applicants should submit an online application through the company's careers page, demonstrate strong communication and problem-solving skills, and typically complete a phone or virtual interview. Relevant experience in customer service and familiarity with healthcare or insurance terminology can improve chances of selection.

What are popular job titles related to Cigna Customer Service jobs in Virginia?

For Cigna Customer Service jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Cigna Customer Service jobs in Virginia look for?

The top searched job categories for Cigna Customer Service jobs in Virginia are:

What cities in Virginia are hiring for Cigna Customer Service jobs?

Cities in Virginia with the most Cigna Customer Service job openings:

Cigna Customer Service jobs near you
Infographic showing various Cigna Customer Service job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,468 per year, or $18 per hour.

Climber

Truetimber Arborists

West Point, VA

$25 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Job description

Truetimber Now Offering Relocation Assistance of up to $2,000 For Candidates Moving To The Yorktown, VA Area !Join Truetimber Arborists as a dedicated Tree Climber and tree care professional! As a leader in the arboriculture industry, Truetimber Arborists is committed to providing exceptional tree care services with a focus on safety, expertise, and environmental stewardship. This role offers the opportunity to work outdoors, preserving the health and beauty of trees while collaborating with a team of skilled professionals. Truetimber Arborists stands out for its commitment to excellence and innovative methods in tree care, making it an ideal workplace for those passionate about arboriculture.Responsibilities
  • Perform tree climbing and pruning tasks to maintain tree health and aesthetics.
  • Safely operate and maintain tree care equipment and tools.
  • Conduct tree removal and emergency storm damage response.
  • Collaborate with team members to ensure efficient and safe work practices.
  • Provide excellent customer service and communicate effectively with clients.
Qualifications
  • Experience in tree climbing and tree care operations.
  • Knowledge of tree biology and proper pruning techniques.
  • Ability to safely use and maintain tree care equipment.
  • Strong physical fitness and ability to work at heights.
  • Excellent communication and teamwork skills.
Industry Leading Benefits 

Employees who work 30+ hours per week are considered full-time and become eligible for our benefits after just 30 days of employment. 

  • Truetimber Now Offering Relocation Assistance of up to $2,000 For Candidates Moving To The Yorktown, VA Area !
  • Competitive pay with opportunities for 40+ hours per week 
  • Paid time off (PTO) and holidays for work-life balance 
  • Overtime opportunities during storm cleanup and peak seasons 
  • Long-term disability insurance (employer paid) 
  • Short-term disability insurance (employer paid) 
  • Basic life & AD&D insurance (employer paid) 
  • 401(k) retirement plan with up to 4% company match to help you save for the future
  • Flexible Insurances Options: Employees can choose the health, dental, and vision plans that best fit their needs and budget, giving control over premiums and out-of-pocket costs. 

Health Insurance (Cigna Plans): Employees can choose the plan that works best for them and their families: 

  • Cigna OAP (Open Access Plus) – broad provider access 
  • Cigna OAP IN – in-network focused, lower out-of-pocket costs 
  • Cigna HDHP (High-Deductible Health Plan) – lower premiums with HSA compatibility 

 Dental Insurance (Cigna Plans): Flexible options to fit coverage needs and budget: 

  • 2025 Cigna Dental PPO Low Plan – basic coverage at a lower premium 
  • 2025 Cigna Dental PPO High Plan – enhanced coverage with higher benefits 

Vision Insurance (Cigna Plan): 

  • 2025 Cigna Vision Plan – comprehensive coverage for exams, lenses, and frames 

Additional Optional Benefits 

  • The option of a Health Savings Account (HSA) with $250 employer contribution if on a High-Deductible Health Plan, or a Flexible Spending Account (FSA) for health, dental/vision, and dependent care.
  • Pre-tax commuter benefits (parking, transit, vanpool) 
  • Legal assistance plan 
  • Supplemental coverage options: critical illness, accident, and hospital indemnity insurance