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Cigna Behavioral Health Remote Jobs (NOW HIRING)

Cigna

Lead Analyst-Forsyth Health - Remote

At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your ... behavioral health programs. We also offer 401(k), company paid life insurance, tuition ...

Sagility LLC

Cigna EHE Health Coach

Concord, NC · Remote

$24/hr

Support customers in achieving those goals through behavior changes to improve health status * Work ... Remote work experience * Proficient with Microsoft Teams and Office. Required Knowledge, Skills ...

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How much do cigna behavioral health remote jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for cigna behavioral health remote in the United States is $24.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $30.53 per hour, depending on experience, location, and employer.

What is the typical workflow and collaboration process for remote Behavioral Health professionals at Cigna?

Remote Behavioral Health professionals at Cigna typically manage caseloads of members, conduct telephonic or video assessments, and create member-centered care plans. Collaboration is integral; team members regularly coordinate with primary care providers, therapists, and internal multidisciplinary teams via secure digital platforms to ensure comprehensive support. Professionals also participate in virtual team meetings and case consultations, fostering a supportive environment despite remote work. This structure allows for both independence in daily tasks and close collaboration on complex cases.

What is Cigna Behavioral Health Remote?

Cigna Behavioral Health Remote refers to mental health services provided by Cigna that can be accessed virtually from anywhere. These services include therapy, counseling, psychiatry, and support for mental health and substance use concerns, all delivered through online platforms or phone calls. This remote model allows members to connect with licensed professionals without needing in-person visits, making mental health care more accessible and convenient. Cigna aims to support emotional well-being by offering a range of confidential services tailored to individual needs.

What are the key skills and qualifications needed to thrive as a Cigna Behavioral Health Remote professional, and why are they important?

To thrive in a Cigna Behavioral Health Remote role, you need a relevant clinical degree (such as LCSW, LPC, or LMFT), state licensure, and experience in behavioral or mental health care. Familiarity with telehealth platforms, electronic health records (EHRs), and HIPAA compliance systems is essential. Exceptional communication, active listening, and empathy are crucial soft skills for building rapport and supporting clients remotely. These competencies ensure effective, confidential care delivery and help maintain high standards in a virtual healthcare environment.

What is the difference between Cigna Behavioral Health Remote vs Cigna Behavioral Health On-Site?

AspectCigna Behavioral Health RemoteCigna Behavioral Health On-Site
Work EnvironmentRemote, home-based settingOn-site, office-based setting
Required CredentialsLicenses in mental health or behavioral health, relevant certificationsSame as remote, including licenses and certifications
Employer & Industry UsageUsed by Cigna for remote behavioral health servicesUsed by Cigna for on-site behavioral health services
Work FlexibilityHigh flexibility, work from anywhereLimited flexibility, requires physical presence

Both Cigna Behavioral Health Remote and On-Site roles require similar credentials and certifications. The main difference lies in the work environment and flexibility, with remote positions offering the convenience of working from home, while on-site roles require physical presence at the office. Your choice depends on your preference for work setting and flexibility.

More about Cigna Behavioral Health Remote jobs
What cities are hiring for Cigna Behavioral Health Remote jobs? Cities with the most Cigna Behavioral Health Remote job openings:
What are the most commonly searched types of Cigna Behavioral Health jobs? The most popular types of Cigna Behavioral Health jobs are:
What states have the most Cigna Behavioral Health Remote jobs? States with the most job openings for Cigna Behavioral Health Remote jobs include:
What job categories do people searching Cigna Behavioral Health Remote jobs look for? The top searched job categories for Cigna Behavioral Health Remote jobs are:
Cigna Behavioral Health Remote jobs near you
Infographic showing various Cigna Behavioral Health Remote job openings in the United States as of June 2026, with employment types broken down into 16% As Needed, 79% Full Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $51,547 per year, or $24.8 per hour.
Provider Relations Senior Analyst, Americas - Cigna International Health - Remote

Provider Relations Senior Analyst, Americas - Cigna International Health - Remote

Cigna

Remote

$85K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Cigna Healthcare rating

8.3

Company rating: 8.3 out of 10

Based on 217 frontline employees who took The Breakroom Quiz

42nd of 875 rated healthcare providers

Job description

As a Provider Relations Senior Analyst, you will be part of the Network Management, Americas team, being responsible to manage the relationship with Health Care Providers of the Latin American & Caribbean network (with some support for Canada and the U.S.). You will work very closely with peers and stakeholders strategically positioned across the globe.
Key to the role will be the end-to-end journey, managing the partnership with health provider accounts, such as hospitals and clinics, and support their journey from the onboarding, supporting on the daily / monthly interactions with Cigna, educate them to navigate Cigna operating model, monitoring their performance, and driving engagement initiatives.
YOUR FUNCTIONS:
  • Accountability to enable an effective and efficient collaboration with health providers to deliver a best-in-class customer experience through the partnership with our providers.
  • Secure a smooth onboarding and day-to-day operational maintenance of provider relationships.
  • Conduct all aspects of health care professional education for existing and newly contracted health care professionals as pertinent in the region to remove potential roadblocks preventing a successful partnership, including but not limited to: 1) Overview of member identification and eligibility process, 2) Claims submission, 3) Cigna operating model, and 4) Training and onboarding providers into the new provider portal.
  • Manage the ongoing relationship and handling day-to-day operations directly with health care providers, including the follow-up, negotiation, and resolution of potential complaints, escalations, suspensions, or threats.
  • Responsible to enable an effective and efficient collaboration with health providers through monitoring and analyzing the operational KPIs, the results of the reconciliation of the accounts, and others to provide a comprehensive support on their interpretation and assurance of further follow up if needed.
  • Strive for continuous service improvement via analyzes of root causes and proactive implementation of initiatives driven by outcome obtained through data and feedback gathered through reconciliation results, complaints, or other sources, and continuous service delivery improvement through BAU collaboration with different teams.
  • Active communication and prompt follow-up combined with regular meetings with your dedicated health care providers.
  • Provide consolidated feedback to rest of Network Management, Americas team.
  • Manage continuous improvement and maintenance of provider communications channels taking into consideration the local habits and practices.
  • Proactive education to providers on the way to work with Cigna, including the roll out of new processes.
  • Conduct provider visits as applicable.

YOUR PROFILE:
  • 4+ years of experience in Operations, Data Analysis, Marketing/Communications, or Relationship Management, with operational and customer/provider-facing experience profile.
  • 2+ years of Cigna experience (or relevant experience in other functions/companies) and a strong performance track record preferred.
  • Proficiency in Spanish and English required; additional language is a plus (preferred languages: Portuguese, French, and Dutch).
  • Strong analytical and problem-solving skills.
  • International mindset able to work remotely with colleagues, partners, and providers across Latin America and the Caribbean.
  • Striving for excellent service to our members, as clients and providers are part of our DNA.
  • Strong can-do attitude and high qualification in relationship management, including a broad understanding of multicultural behaviors.
  • Action-orientated problem-solving attitude.
  • Excellent organization, planning, and prioritization skills to meet deadlines.
  • Experience in complaint management - with a proven track record in improving customer service standards.
  • Ability to assess the situation/issue, carry out appropriate research, gather the relevant data, and provide constructive feedback on the outcome.
  • Accountability - to assume ownership for achieving personal results and to contribute for collective team goals.
  • Excellent communication skills - verbal, written, and presentation.
  • Be a positive role model and be able to work independently and in conjunction with co-workers of all levels.
  • Experience interpreting data and drafting reports.
  • Strong practical knowledge of MS Office applications, including Excel.
  • Experience with Salesforce is a plus.
  • Availability to travel 10-20% of your time (estimation).

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 58,100 - 96,900 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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