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Full Time Cigna Behavioral Health Jobs (NOW HIRING)

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Full Time Cigna Behavioral Health information

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How much do full time cigna behavioral health jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for full time cigna behavioral health in the United States is $24.78, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $30.53 per hour, depending on experience, location, and employer.

What is a full time Cigna behavioral health professional?

A Full Time Cigna Behavioral Health professional is a specialist employed by Cigna, a health services company, to provide mental health and behavioral health services to clients. These professionals may include therapists, counselors, social workers, or case managers who support individuals dealing with mental health issues, substance abuse, or emotional challenges. They typically work standard full-time hours and are involved in assessing patient needs, developing treatment plans, providing counseling, and coordinating care with other healthcare providers. Their goal is to help clients improve their mental well-being and overall quality of life, often within the framework of Cigna's insurance and healthcare programs.

What are the key skills and qualifications needed to thrive as a full time Cigna behavioral health professional?

To excel in a Full-Time Cigna Behavioral Health role, you typically need a relevant behavioral health degree (such as psychology, social work, or counseling) and appropriate state licensure or certification. Familiarity with electronic health records (EHRs), telehealth platforms, and clinical documentation systems is often required. Strong interpersonal skills, empathy, and effective communication are crucial for building trust and rapport with clients. These skills and qualifications are vital to ensure high-quality, compliant care and positive outcomes for individuals seeking behavioral health support.

What types of interdisciplinary collaboration can I expect as a full time behavioral health professional at Cigna?

As a Full Time Behavioral Health professional at Cigna, you will regularly collaborate with a diverse team that may include case managers, primary care physicians, psychiatrists, and social workers. This interdisciplinary approach is designed to coordinate care plans and ensure comprehensive support for clients. You may participate in case conferences, integrated care meetings, and consult with other specialists to address both medical and behavioral health needs. This collaborative environment not only enhances patient outcomes but also offers opportunities for professional growth and learning from colleagues in related fields.

What is the difference between Full Time Cigna Behavioral Health vs Full Time Cigna Mental Health Counselor?

AspectFull Time Cigna Behavioral HealthFull Time Cigna Mental Health Counselor
CredentialsLicenses in behavioral health, such as LCSW, LPC, or LMFTLicensed mental health professionals with similar credentials
Work EnvironmentClinical settings, telehealth, or corporate health programsTherapy sessions, assessments, and treatment planning
Employer & Industry UsageHealth insurance providers, healthcare organizationsHealthcare facilities, private practices, insurance companies
Common Search & ComparisonFocuses on health insurance roles in behavioral healthFocuses on direct patient counseling roles

Full Time Cigna Behavioral Health roles typically involve coordinating care within insurance plans, while Full Time Cigna Mental Health Counselors focus on providing direct therapy to clients. Both require similar credentials and work in healthcare environments, but their primary responsibilities differ—administrative versus clinical care.

What cities are hiring for Full Time Cigna Behavioral Health jobs?

Cities with the most Full Time Cigna Behavioral Health job openings:

What are the most commonly searched types of Cigna Behavioral Health jobs?

The most popular types of Cigna Behavioral Health jobs are:

What states have the most Full Time Cigna Behavioral Health jobs?

States with the most job openings for Full Time Cigna Behavioral Health jobs include:

Behavioral Health Member Advocate - Evernorth Behavioral Health - Remote

Cigna

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Cigna Healthcare rating

8.3

Company rating: 8.3 out of 10

Based on 240 frontline employees who took The Breakroom Quiz

41st of 893 rated healthcare providers


Job description

Do you have a bachelor's degree and are ready for a meaningful career where you can make an impact and improve lives? Join us as a Behavioral Health Customer Service Advocate- an inbound call center role focused on helping people access needed care. You'll support members and providers seeking services for mental health and/or substance use disorders. This position features a structured work schedule with a designated queue time.
Using empathy, active listening, multitasking, and problem-solving skills, you'll help ensure every caller's experience with Evernorth is both efficient and compassionate.
Key Responsibilities:
  • Take back-to-back phone calls from members and providers (calls last about 8-10 minutes).
  • Triage and conduct intake for risk of harm and substance use concerns
  • Communicate eligibility, assist with scheduling appointments and providing referrals, quote benefits, and advise on authorization requirements
  • Utilize resources and independent judgment to deliver accurate information, exceptional service, and resolution on the first call
  • Collaborate with matrix partners and coordinate seamless handoffs to clinical teams for timely support
  • Navigate multiple systems and applications across multiple screens while on calls (sometimes up to 9 programs at once)

Requirements:
  • Bachelor's degree in psychology, social work, or a related field, or bachelor's degree in another field plus 2+ years of behavioral health experience.
  • Customer service experience
  • Strong time management and multitasking abilities
  • Proficiency with typing and PC usage
  • Must remain at your workstation while handling calls from a phone queue

Training schedule: Monday-Friday, 8:30 AM-5:00 PM CST
Work schedule: a permanent 8-hour shift between the hours of 7am-7pm CST will be offered based on business need.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an hourly rate of 19 - 29 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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About Cigna

Sourced by ZipRecruiter

Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Bloomfield, CT, US

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