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How much do remote samaritan jobs pay per year?

As of Jun 6, 2026, the average yearly pay for remote samaritan in the United States is $127,031.00, according to ZipRecruiter salary data. Most workers in this role earn between $109,000.00 and $143,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Samaritan, and why are they important?

To thrive as a Remote Samaritan, you generally need a background in social work, counseling, or psychology, often supported by relevant degrees or certifications. Familiarity with telehealth platforms, secure communication tools, and case management systems is typically required. Strong empathy, active listening, and cultural sensitivity are essential soft skills for effectively supporting individuals in distress remotely. These competencies ensure that clients receive compassionate, confidential, and effective assistance regardless of their location.

What is a Remote Samaritan?

A Remote Samaritan is an individual who provides emotional support, guidance, or assistance to people in need through digital means such as online chat, email, or phone calls. Unlike traditional support roles that require face-to-face interaction, Remote Samaritans work from various locations and connect with individuals virtually. Their main goal is to listen empathetically, offer comfort, and help people manage emotional distress or difficult life situations. This role is often associated with organizations like Samaritans or other mental health support services. Remote Samaritans receive training to handle sensitive conversations and maintain confidentiality.

What is the difference between Remote Samaritan vs Customer Support Specialist?

AspectRemote SamaritanCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; training in emergency responseHigh school diploma; customer service training often preferred
Work EnvironmentRemote, flexible hours, volunteer or paid rolesRemote or on-site, customer service centers or companies
Industry UsageNonprofit, emergency response, volunteer organizationsRetail, tech, finance, and various customer service sectors
Common Search/ComparisonYesYes

The main difference between Remote Samaritan and Customer Support Specialist lies in their focus and industry. Remote Samaritans typically work in emergency response or volunteer roles, requiring specific training, while Customer Support Specialists handle customer inquiries across various industries, often with customer service training. Both roles can be remote, but their core responsibilities and sectors differ significantly.

What are some common challenges faced by Remote Samaritans, and how can they be addressed?

Remote Samaritans often encounter challenges such as managing emotional fatigue, maintaining clear boundaries while offering support, and navigating communication barriers in a virtual environment. To address these, it's important to engage in regular self-care, participate in supervision or peer debriefings, and utilize available training on digital communication tools. Organizations typically provide support resources and mentorship to help Remote Samaritans sustain their well-being and effectiveness in this impactful role.
More about Remote Samaritan jobs
What cities are hiring for Remote Samaritan jobs? Cities with the most Remote Samaritan job openings:
What are the most commonly searched types of Samaritan jobs? The most popular types of Samaritan jobs are:
What states have the most Remote Samaritan jobs? States with the most job openings for Remote Samaritan jobs include:
What job categories do people searching Remote Samaritan jobs look for? The top searched job categories for Remote Samaritan jobs are:
Remote Samaritan jobs near you
Infographic showing various Remote Samaritan job openings in the United States as of May 2026, with employment types broken down into 25% As Needed, and 75% Full Time. Highlights an 100% Remote job distribution, with an average salary of $127,031 per year, or $61.1 per hour.

Remote Shift Supervisor Suicide Prevention Crisis Line (Th - Sun 5:30am - 1:30pm)

The Samaritans Cape Cod And The Islands

Mashpee, MA • On-site, Remote

$25/hr

Part-time

Posted 4 days ago

Job description

About The Samaritans Cape Cod and the Islands
The mission of The Samaritans is suicide prevention. A nonprofit organization with decades in volunteer public service and proven expertise in the field, The Samaritans provides support to people who are either contemplating suicide or who have been personally affected by suicide. Our focus is not solely on those people who are at imminent risk for suicide. Our goal is to provide pathways to healing for our whole community.
Shift Supervisor (Remote - Massachusetts Only)
Thursday - Sunday 5:30am - 1:30pm Eastern Time
Help Lead Lifesaving Conversations. Support a Team That Changes Lives.
The Samaritans on Cape Cod and the Islands is seeking a compassionate, confident, and mission-driven Shift Supervisor to provide real-time leadership and support for our 988 Crisis Line team.
This is an opportunity to make a meaningful difference every day by supporting Crisis Line Associates, Volunteers, and Interns as they assist individuals experiencing emotional distress, mental health challenges, and suicidal crises.
If you thrive in a fast-paced environment, remain calm under pressure, and are passionate about helping others, we encourage you to apply.
Position Details
  • Position: Shift Supervisor
  • Status: Part-Time, Hourly
  • Pay Rate: $25.00 per hour
  • Location: Remote (Massachusetts residents only)
  • Schedule: Thursday, Friday, Saturday, and Sunday
    • 5:30 AM - 1:30 PM Eastern Time
  • Occasional travel may be required for meetings, training, or organizational events.

What You'll Do
As the Shift Supervisor, you will serve as the primary operational leader during your assigned shift, providing guidance, coaching, and support to crisis line staff and volunteers.
Key responsibilities include:
  • Overseeing crisis line operations during assigned shifts
  • Providing real-time consultation and support for complex and high-risk calls
  • Ensuring adherence to 988 Lifeline standards, organizational policies, and crisis intervention protocols
  • Supporting, mentoring, and coaching Crisis Line Associates, Volunteers, and Interns
  • Monitoring documentation and data quality to ensure compliance and accuracy
  • Serving as the primary point of contact for staff during your shift
  • Escalating operational, technical, or performance concerns when appropriate
  • Participating in shift debriefs and continuous improvement efforts

What We're Looking For
Successful candidates will bring a combination of leadership ability, crisis intervention experience, and a calm, supportive presence.
Preferred Qualifications:
  • Bachelor's degree in Mental Health, Psychology, Social Work, Human Services, or a related field, or equivalent experience
  • Experience working in a crisis line, call center, behavioral health, social services, or customer support environment
  • Strong crisis management and de-escalation skills
  • Ability to remain composed and make sound decisions during high-pressure situations
  • Excellent communication, coaching, and interpersonal skills
  • Experience working in remote team environments
  • Familiarity with iCarol or similar crisis management, telephony, or case management systems is a plus

Why Join Samaritans?
At Samaritans, every shift matters. Our team provides compassionate support to individuals in moments when connection can make all the difference.
When you join us, you'll become part of a dedicated team committed to:
  • Suicide prevention and emotional support
  • High-quality crisis intervention services
  • Continuous learning and professional development
  • A supportive and collaborative remote work culture

Eligibility Requirement
Applicants must reside in Massachusetts to be considered for this position.
Equal Employment Opportunity
The Samaritans on Cape Cod and the Islands is committed to providing equal employment opportunities in accordance with applicable federal and state laws. Employment decisions are made based on qualifications, merit, and business needs.

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